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Freshservice + Monkey Learn Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and Monkey Learn

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Monkey Learn

MonkeyLearn is a text analysis platform that helps you identify and extract actionable data from a variety of raw texts, including emails, chats, webpages, papers, tweets, and more! You can use custom tags to categorize texts, such as sentiments or topics, and extract specific data, such as organizations or keywords.

Monkey Learn Integrations

Best ways to Integrate Freshservice + Monkey Learn

  • Freshservice Monkey Learn

    Freshservice + Monkey Learn

    Classify Text in monkeylearn when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Monkey Learn Classify Text
  • Freshservice Monkey Learn

    Freshservice + Monkey Learn

    Extract Text in monkeylearn when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Monkey Learn Extract Text
  • Freshservice Monkey Learn

    Freshservice + Monkey Learn

    Upload training Data in monkeylearn when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Monkey Learn Upload training Data
  • Freshservice Monkey Learn

    Freshservice + Monkey Learn

    Classify Text in monkeylearn when New Ticket is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New Ticket
     
    Then do this...
    Monkey Learn Classify Text
  • Freshservice Monkey Learn

    Freshservice + Monkey Learn

    Extract Text in monkeylearn when New Ticket is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New Ticket
     
    Then do this...
    Monkey Learn Extract Text
  • Freshservice {{item.actionAppName}}

    Freshservice + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshservice + Monkey Learn in easier way

It's easy to connect Freshservice + Monkey Learn without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Classify Text

    Classifies texts with a given classifier.

  • Extract Text

    Extracts information from texts with a given extractor.

  • Upload training Data

    Uploads data to a classifier.

How Freshservice & Monkey Learn Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Monkey Learn as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshservice to Monkey Learn.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Monkey Learn

Freshservice is a cloud-based IT service management software for ITSM. It offers integrated tops to provide visibility into the health, performance and security of IT services. It is an excellent top for any organization to keep track of their IT services by using its alerting features via SMS or email or through its mobile application.

Monkey Learn is an automatic machine learning service with a web interface available by subscription. It allows users to train machine learning models with their dataset. It offers various algorithms including classification, regression, clustering, dimensionality reduction, recommendation etc.

Integration of Freshservice and Monkey Learn

To integrate Freshservice and Monkey Learn, first, you need to create an account on Monkey Learn by clicking on the link provided in the resources section. Then, you will be asked to enter the name of your project and select the type of data you will be using to train your model. Once you have selected your data type, you will be asked to upload it on the web portal. The next step will be to configure your model. You can choose whether you want to use one or multiple classifiers.

After configuring your model, you need to create a new experiment on Monkey Learn. An experiment is used to group related models on the same experiment page. Once the experiment has been created, click on ‘New Experiment’ button and then on ‘Create New Model’ button. You will then need to select ‘New Classifier’ option from the drop down menu and click on ‘Next’ button. After this, select your classifier algorithm of choice (in this case, Decision Tree. and click on ‘Save Model’ button. Now, you need to enter the name of your model, select the fpder you want to save your model in and then click on ‘Save Model’ button again.

Once your model is saved, you can move back to the main tab of your experiment by pressing on ‘Experiment Settings’ tab. After which, you need to click on ‘Classifiers’ tab and then on ‘Classifiers’ option from the drop down menu. Here, you need to click on ‘Add Classifier’ button and then select your model from the list of models created on the previous steps. Once you have selected your model, click on ‘Save Changes’ button. Now, you can click on ‘Update Experiment’ button, which will update your experiment by adding the classifier you just configured. Now that your experiment has been updated with a classifier, it is time to configure your experiment further. To do so click on ‘Experiment Settings’ tab again and then on ‘Settings’ option from the drop down menu. Next, click on ‘Learn’ tab and then on ‘Model Training’ option from the drop down menu. Here, you need to select the classifier you want to use for training purposes and then click on ‘Next’ button. Then, you need to enter the number of instances for training purposes and then click on ‘Next’ button again. On the next screen, select the feature cpumns that are trained during training purposes. You can select all or less than all options depending on your requirements. Next, you need to choose how many runs per iteration do you want to perform for training purposes. Finally, you need to specify the number of iterations you want to repeat for training purposes and then click on ‘Save Changes’ button. Now that your experiment has been configured completely by integrating Freshservice and Monkey Learn , it is time to schedule it for execution . For scheduling purpose, go back to the main tab of your experiment by pressing on ‘Experiment Settings’ tab and then click on ‘Schedule Experiment’ option from the drop down menu. Now, select your schedule by choosing between manual or automated method. Also, you can choose between weekly or bi-weekly schedules depending upon your needs; however, it is recommended to test your model once before scheduling it for execution since it might take some time to complete based upon the number of iterations required for training purposes. Finally , after scheduling your experiment for execution , you can move back to the main tab of your experiment by pressing on ‘Experiment Settings’ tab and then press on ‘Run Experiments’ option from the drop down menu . Here , you can click on ‘Run Experiments’ option if you want to run all scheduled experiments at once or if you want to run a specific experiment at a given time then you need to click on ‘Scheduled Experiments’ option from the drop down menu first and then select the specific experiment from the list of experiments scheduled for execution .

Benefits of Integration of Freshservice and Monkey Learn

The process to integrate Freshservice and Monkey Learn may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.