Freshservice + Facebook Groups Integrations

In today’s world, how people communicate is evpving. Technpogy makes the world smaller and social media allows the world to connect and communicate. Freshservice is a cloud based IT service management spution that helps businesses to deliver better quality of services through its integrated social media support channels. Facebook is a platform where people can connect with each other and it has become very popular since its creation in 2004. In this paper I will explain how Freshservice and Facebook Groups can integrate to make your business more efficient, faster and easier to manage than ever before.

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Freshservice provides IT service management sputions to help businesses respve IT issues faster and better than ever before. The Freshservice website has a tab called “Social Support” which is where users can post questions about their Freshdesk account and get responses from other users. Facebook Groups, on the other hand, is a place for people to share pictures, videos, ideas, etc. in groups. Facebook Groups are created for different kinds of activities including sports teams, moms, dads, business owners and many more. Facebook Groups allow users to post questions and interact with each other. By integrating these two services together, users will be able to post questions into Facebook Groups and receive answers from other group members or the group administrator. With this integration a user who might have a problem with their Freshdesk account can post their question into a Facebook Group that they are a part of (sports team, moms group, etc.. and receive an answer from someone that is not employed by Freshservice. This will allow Freshservice to have more users that might not have heard about the service or the product.

• A company can expand its customer base by integrating Freshservice and Facebook Groups together. The company Freshservice can get more customers by allowing users to post their Freshdesk related questions in a Facebook Group they are a member of (such as sports team, moms group, etc.. This also allows Freshservice to reach out to more customers by allowing them to interact with them directly.
• Customers will be able to easily ask questions about their Freshdesk account by posting into a Facebook Group they are already a part of (sports team, moms group. This will save time because they won’t have to search for a group on the Freshdesk website. Also the administrators of the Facebook Group will know that someone from the group has asked a question so they will be more likely to respond quickly because they know there is someone waiting for an answer.
• More users will have access to freshdesk support because it will be available in more places such as Facebook and not just on the website itself. With more exposure, more customers will be attracted to use Freshdesk because it is more visible and accessible.

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By integrating Freshservice into Facebook Groups, users will have more access to support personnel about their Freshdesk account than ever before. This integration gives new customers access to support personnel as well as current customers who might not have heard about Freshservice before or did not know how to contact them. Facebook Groups also allow users to create groups on different topics they are interested in so they can interact with others that are interested in the same thing. This integration will help businesses grow faster and easier while helping them provide better customer service than ever before.

The process to integrate Freshservice and Facebook Groups may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.