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Facebook Messenger + ServiceNow Integrations

Appy Pie Connect allows you to automate multiple workflows between Facebook Messenger and ServiceNow

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Facebook Messenger

Facebook Messenger is the official app for sending free messages and video calls to anyone in the world with a Facebook account. Send a photo, make a group video call, or get your friends on board—all in an instant.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

ServiceNow Integrations
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Best ways to Integrate Facebook Messenger + ServiceNow

  • Facebook Messenger ServiceNow

    Facebook Messenger + ServiceNow

    Update Record in ServiceNow when New Message sent to Page is created in Facebook Messenger Read More...
    Close
    When this happens...
    Facebook Messenger New Message sent to Page
     
    Then do this...
    ServiceNow Update Record
  • Facebook Messenger ServiceNow

    Facebook Messenger + ServiceNow

    Create Record to ServiceNow from New Message sent to Page in Facebook Messenger Read More...
    Close
    When this happens...
    Facebook Messenger New Message sent to Page
     
    Then do this...
    ServiceNow Create Record
  • Facebook Messenger ServiceNow

    Facebook Messenger + ServiceNow

    Update Record in ServiceNow when New Message is created in Facebook Messenger Read More...
    Close
    When this happens...
    Facebook Messenger New Message
     
    Then do this...
    ServiceNow Update Record
  • Facebook Messenger ServiceNow

    Facebook Messenger + ServiceNow

    Create Record to ServiceNow from New Message in Facebook Messenger Read More...
    Close
    When this happens...
    Facebook Messenger New Message
     
    Then do this...
    ServiceNow Create Record
  • Facebook Messenger ServiceNow

    Facebook Messenger + ServiceNow

    Update Record in ServiceNow when New Message Read is created in Facebook Messenger Read More...
    Close
    When this happens...
    Facebook Messenger New Message Read
     
    Then do this...
    ServiceNow Update Record
  • Facebook Messenger {{item.actionAppName}}

    Facebook Messenger + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Facebook Messenger + ServiceNow in easier way

It's easy to connect Facebook Messenger + ServiceNow without coding knowledge. Start creating your own business flow.

    Triggers
  • New Delivered Message

    Triggers when a new Message is sent to a page.

  • New Message

    Triggers when a new Message is sent to a page.

  • New Message Read

    Triggers when a new Message is sent to a page.

  • New Message sent to Page

    Triggers when a new Message is sent to a page.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

    Actions
  • Send Message

    Send message from facebook page.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How Facebook Messenger & ServiceNow Integrations Work

  1. Step 1: Choose Facebook Messenger as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ServiceNow as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Facebook Messenger to ServiceNow.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Facebook Messenger and ServiceNow

  • Facebook Messenger
  • Facebook Messenger is one of the most used messaging apps on the planet. It was released in 2011, and since then it has been growing, becoming more popular than the famous Facebook app itself. By the end of 2015, Facebook Messenger had around 900 million users. Nowadays, more than 1.2 billion people use this app every month.

    It is an app that allows users to send messages to one another, not only to friends but also to businesses and brands. It features many options and functionalities such as WhatsApp, and it is available on almost all platforms. You can easily send videos, images, voice messages, stickers, GIFs and even make payments using Facebook messenger.

  • ServiceNow
  • ServiceNow is a cloud-based IT service management platform that helps organizations achieve better business performance by automating IT processes and delivering them to the user through a single interface. It provides tops that allow users to quickly find the necessary information about any particular issue in their organization. ServiceNow is a platform that focuses on business process automation and continuous improvement. Its key benefits include:

    User-friendly interface

    Easily adaptable IT processes

    Improved productivity

    Better customer experience

  • Integration of Facebook Messenger and ServiceNow
  • Integration of Facebook Messenger and ServiceNow means that you can integrate your Facebook Messenger with ServiceNow using the latter’s API. You can then send automated messages from your ServiceNow account to your Facebook Messenger account. This integration will allow you to automate customer service interactions such as password resets or updating information in your ServiceNow account or other systems without having to manually update those accounts. It is very useful when you have data that changes frequently as it saves time and resources, especially when you have a large number of customers or clients.

  • Benefits of Integration of Facebook Messenger and ServiceNow
  • There are many benefits to integrating your Facebook Messenger with ServiceNow, some of which we will be looking at in detail in this article:

    It empowers your customers because they are able to get instant notifications regarding updates to their accounts; for example, if they want to know when their password has been changed, they can receive a notification via this integration.

    You can save time and money because you do not have to hire additional employees in order to fulfill these tasks.

    Provides your customers with a good experience as you will be able to serve them better by providing them with faster service. In fact, a research carried out by Facebook revealed that 60% of customers expect a response from companies within an hour of sending a message.

    The process to integrate Facebook Messenger and SendFox may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.