Evernote is a note taking application that lets you capture and find any kind of information, including articles, videos, and people you meet. It helps you remember everything, from ideas to travel plans, business cards to bookmarks.
FuseDesk is your Help Desk and Messaging Platform for small business. Create and manage support tickets, projects, cases, and sales, all in one place.
It's easy to connect Evernote + FuseDesk without coding knowledge. Start creating your own business flow.
Triggers when a new case is created in FuseDesk
Created a new Case in FuseDesk
Evernote is a note-taking service available on various computer platforms and mobile devices. The basic functionality of the app is to provide a user with an interface to take notes and clip content from other apps and websites using Web Clipper. The notes and clips can be synced automatically across all of a user's devices and can also be accessed by other users via Evernote's web interface.
FuseDesk is a cloud-based help desk software used by organizations to manage IT issues and activities. It features knowledge base, ticketing system, email integration, text messaging, service desk, and analytics.
Using FuseDesk we can integrate Evernote into our help desk software. This will allow our employees and contacts to access and answer tickets in their Evernote account. At the same time, we can use Evernote as a way to store information about our clients and their requests.
In this way, employees can use either application to manage tickets from start to finish. If a new ticket comes in, the employee can create it directly from Evernote. They can attach relevant files from Evernote to the ticket as well as any other pertinent information about the issue. Then they can assign the ticket to the appropriate subject matter expert or team lead who will then work on respving the issue. When that person has made a change to the ticket, they can use FuseDesk to update it in Evernote. Once everything is respved, they can close the ticket in FuseDesk without having to worry about updating any of the notes or attachments in Evernote. This saves both time and money for our company because there is no need to hire additional employees to handle this task. It also makes sure that every part of the process is documented so our clients have a clear understanding of what happened with their request.
The benefits of integrating Evernote and FuseDesk are clear for our business. We will see improved response times because our employees won't have to go back and forth between applications to respve issues. We will also save money on employee costs because we can use one application for both tasks. With this integration, we will also be able to provide better customer service to our customers since they will have easy access to information about their requests. And overall, this integration will improve efficiency within our business by reducing the need for employees to waste time running back and forth between applications.
The process to integrate Evernote and FuseDesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.