Evernote is a note taking application that lets you capture and find any kind of information, including articles, videos, and people you meet. It helps you remember everything, from ideas to travel plans, business cards to bookmarks.
Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.Deskpro Integrations
Evernote + DeskproAdd Message to Ticket in Deskpro when New Notebook is created in Evernote Read More...
Evernote + DeskproUpdate Ticket in Deskpro when New Notebook is created in Evernote Read More...
It's easy to connect Evernote + Deskpro without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
1.1 Evernote is an application that was developed to help you remember all different types of information. It allows you to create notes, lists and even pictures on your phone as well as your computer.
1.2 Evernote has its own mobile app that will allow you to save all your notes, lists and pictures on the app itself so that you don’t lose them if something happens to your phone or computer.
1.3 Evernote also has an online version where you can access all your notes and lists from any internet connected computer. You can also add pictures and documents to your notes on the website.
1.4 Evernote also has a web clipper that will allow you to save anything you see online that you want to keep for later. The web clipper will save it into your Evernote account and make it easier for you to find later on.
1.5 There are 2 ways to use Evernote:
You can sign up for the free version of Evernote which will give you 60MB worth of space for all your notes and lists, however there are some features with the free version that aren’t available in the premium version such as being able to search through your entire text within your notes, which is helpful when looking for a specific piece of information. The premium version costs $5 per month or $45 per year and gives you more storage (up to 1GB. and more features than the free version does.
2.0 Integration of Evernote and Deskpro
2.1 By integrating these two applications together you will be able to take pictures with your phone or tablet straight into your deskpro account without having to go through another program. This makes it very convenient when needing to take pictures with your phone/tablet and then have them transcribed into your deskpro account.
2.2 Another reason this integration would be helpful is because sometimes people write things down on paper because they don’t have a laptop handy, this integration will allow you to write things down on paper and then you can access that note on your deskpro account later if needed. It could also work well if someone else is taking notes in class and they want to share their notes with other people in the class who might not have laptops handy or if they want to take notes electronically but still want to keep the paper copy as proof of what they wrote down in case they lose their electronic copy.
2.3 The last reason why this integration would be beneficial is because it will allow people who live outside of North America to take pictures with their phones and tablets at any time of the day because the picture will get uploaded into the evernote account right away rather than having to wait until they get back to their home country with their computers to upload the pictures, therefore saving time and money on international long distance phone calls and internet service charges as well as not having to wait until they get back home in order to upload pictures into a document on their deskpro account.
3.0 Conclusion. Having Evernote integrated into Deskpro is a great idea because it will allow users to save time by simultaneously using both applications while also saving money by not having to purchase expensive software in order to convert photos taken with a mobile device to text. Also, users will not have to wait until they are back at their computers in order to upload pictures taken with their mobile devices onto their deskpro accounts allowing them more flexibility while taking pictures outside of North America.
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