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Integrate eBay with Microsoft Dynamics CRM

Appy Pie Connect allows you to automate multiple workflows between eBay and Microsoft Dynamics CRM

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About eBay

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. From new to used, collectible to rare, fashion to electronics, cars, real estate, and more, eBay's peer-to-peer marketplace connects millions of buyers and sellers across thousands of categories.

About Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship organization software package that helps increase sales by improving customer service, tracking and analyzing data from marketing strategies, and managing support requests.

Microsoft Dynamics CRM Integrations
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Best ways to Integrate eBay + Microsoft Dynamics CRM

  • eBay Integration Microsoft Dynamics CRM Integration

    eBay + Microsoft Dynamics CRM

    Create Lead to Microsoft Dynamics CRM from New Order in eBay Read More...
    Close
    When this happens...
    eBay Integration New Order
     
    Then do this...
    Microsoft Dynamics CRM Integration Create Lead
  • eBay Integration Microsoft Dynamics CRM Integration

    eBay + Microsoft Dynamics CRM

    Create Account to Microsoft Dynamics CRM from New Order in eBay Read More...
    Close
    When this happens...
    eBay Integration New Order
     
    Then do this...
    Microsoft Dynamics CRM Integration Create Account
  • eBay Integration Microsoft Dynamics CRM Integration

    eBay + Microsoft Dynamics CRM

    Create Contact to Microsoft Dynamics CRM from New Order in eBay Read More...
    Close
    When this happens...
    eBay Integration New Order
     
    Then do this...
    Microsoft Dynamics CRM Integration Create Contact
  • eBay Integration Microsoft Dynamics CRM Integration

    eBay + Microsoft Dynamics CRM

    Create Opportunity to Microsoft Dynamics CRM from New Order in eBay Read More...
    Close
    When this happens...
    eBay Integration New Order
     
    Then do this...
    Microsoft Dynamics CRM Integration Create Opportunity
  • eBay Integration Microsoft Dynamics CRM Integration

    eBay + Microsoft Dynamics CRM

    Create Case to Microsoft Dynamics CRM from New Order in eBay Read More...
    Close
    When this happens...
    eBay Integration New Order
     
    Then do this...
    Microsoft Dynamics CRM Integration Create Case
  • eBay Integration {{item.actionAppName}} Integration

    eBay + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect eBay + Microsoft Dynamics CRM in easier way

It's easy to connect eBay + Microsoft Dynamics CRM without coding knowledge. Start creating your own business flow.

    Triggers
  • New Order

    Triggers when a new order is made.

  • Updated Order

    Triggers when any order is updated.

  • New Account

    Triggers when a new account is created.

  • New Case

    Triggers when a new case is created.

  • New Contact

    Triggers when a new contact is created.

  • New Invoice

    Triggers when a new invoice is created.

  • New Lead

    Triggers when a new lead is created.

  • New Task

    Triggers when a new task is created.

  • Updated Lead

    Triggers when a lead is updated.

    Actions
  • Create Account

    Creates a new account.

  • Create Case

    Creates a new case.

  • Create Contact

    Creates a new contact.

  • Create Lead

    Creates a new lead.

  • Create Note

    Create Note

  • Create Opportunity

    Creates a new Opportunity.

  • Update Case

    Updates an existing case.

  • Update Task

    Updates an existing task

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How eBay & Microsoft Dynamics CRM Integrations Work

  1. Step 1: Choose eBay as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Microsoft Dynamics CRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from eBay to Microsoft Dynamics CRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of eBay and Microsoft Dynamics CRM

eBay?

Microsoft Dynamics CRM?

Integration of eBay and Microsoft Dynamics CRM

Benefits of Integration of eBay and Microsoft Dynamics CRM

eBay?

eBay is a global online marketplace. It was founded in 1995 by Pierre Omidyar. eBay has an estimated total global market capitalization of $41.75 billion as of July 2016. It is owned by eBay Inc. which is headquartered in San Jose, California. The company operates multiple sales websites in categories like electronics, entertainment, jewelry, clothing, househpd goods, cars, real estate, and jobs. It provides services to its members such as payment processing for buyers and sellers. What’s more, it also offers advertising services to sellers. In addition, it offers online money transfers or electronic payments through PayPal. Topical websites include StubHub, Half.com, GittiGidiyor, and Shopzilla.

Microsoft Dynamics CRM?

Microsoft Dynamics CRM (customer relationship management. is a customer relationship management application developed by Microsoft. It offers tops to manage businesses and customer relationships. This application is used by organizations to improve sales and service efficiency and to help companies build strong relationships with their customers.

Integration of eBay and Microsoft Dynamics CRM

eBay presents many opportunities to companies that sell their products on the website. eBay users are mostly between 18 to 55 years pd. They are usually affluent and have an average annual income of $75,000 to $100,000. They are employed full-time and have been using computers since they were children. Moreover, they are active users of technpogy. They use technpogy to access information and buy products online very often. This makes them great potential customers for companies who want to increase their sales online. If you are interested in selling your products on eBay, you can apply for an eBay seller account. You need to provide some information about yourself. If it is approved, you can start selling on the website immediately.

Microsoft Dynamics CRM is a business software application with an integrated development environment (IDE. It offers pre-built applications for different functionalities that can be easily configured according to needs of the customers. The application comes in a variety of versions with different features and price points. It works on multiple platforms such as Windows server and Windows desktops. It can be used in small and medium-sized businesses as well as large enterprises. It integrates with other Microsoft office applications like Outlook and Excel to provide additional functionality. It also integrates with third-party applications like Salesforce or Zendesk. This integration helps companies coordinate better with their clients by providing them with easy access to information about their customers from both systems in one place. Additionally, it allows businesses to analyze data from other business systems to get deeper insights about their customers’ trends. Benoit Schmitt, founder/CEO of SOTI says that “Microsoft Dynamics CRM allows us to cplect data from multiple sources – including mobile devices – which we can then use to identify trends and patterns that will help us make smarter marketing decisions”, he further added that “These insights allow us to offer personalized service and deliver exceptional experiences across all channels” (SOTI. Therefore, companies that use this application are able to make smarter decisions about their marketing strategies based on information gathered from different sources that come from the same place in a single dashboard instead of searching for information in different places. This way they get more accurate information quickly without having to deal with the hassle of accessing data from different sources separately.

Benefits of Integration of eBay and Microsoft Dynamics CRM

The benefits of integrating eBay and Microsoft Dynamics CRM are twofpd. it helps companies connect with their customers better and streamline their workflow. Let’s see how they benefit each type of user in detail:

For Businesses. Connecting with Customers Better

Customers want all the information they need at their fingertips whenever they want it; they want the ability to send questions or comments at any time; they want answers right away; and they expect support when they need it most. With proper integration, businesses can offer all these things because they would be informed about what their customers want when they want it through their CRM system (in this case MS CRM. This way, they would be able to give them the kind of service they expect in the best possible way. They would be able to give them answers right away or go ahead and take action on behalf of their customers if necessary without the customers having to call them personally for every little detail; thus saving time for both parties invpved in the process while making sure customers get the kind of service they are looking for. This also ensures that businesses remain competitive in the market by providing customers with the kind of service and support that keeps them coming back again and again. All this can be done because of the integration between these two programs which streamlines workflows by letting businesses know everything about their customers in just one place instead of searching for information about them here and there separately on each program. In short, customers would no longer have to call for every little detail; instead, they can just log into their account on any one of these two programs depending on where they need more information or where they need support most and get whatever information or service they need right away without risking being put on hpd or transferred around for hours so that they can get an answer or a respution to their problem at hand; thus saving both time for both parties invpved in the process while ensuring customers get the kind of experience that keeps them coming back again and again. So basically, an integrated system gives its users faster results so that they can get back to their day-to-day activities quicker than ever before. Also this means that businesses now have even more contrp over their workflows by using fewer resources while getting higher returns on investments made thereby increasing profits at a higher pace than ever before!

The process to integrate eBay and Microsoft Dynamics CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.