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Integrate Drift with Amazon DynamoDB

Appy Pie Connect allows you to automate multiple workflows between Drift and Amazon DynamoDB

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About Drift

Drift is a messaging tool that allows businesses to communicate with website visitors and consumers in real-time and from any location.

About Amazon DynamoDB

DynamoDB is a fully managed NoSQL database service from Amazon that delivers rapid performance at any scale. It breaks down your data storage and management problems into tractable pieces so that you can focus on building great apps instead of managing complex infrastructure.

Amazon DynamoDB Integrations
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Best ways to Integrate Drift + Amazon DynamoDB

  • Drift Integration Amazon DynamoDB Integration

    Drift + Amazon DynamoDB

    Create Item to Amazon DynamoDB from New Message in Drift Read More...
    Close
    When this happens...
    Drift Integration New Message
     
    Then do this...
    Amazon DynamoDB Integration Create Item
  • Drift Integration Drift Integration

    Amazon DynamoDB + Drift

    Create or Update Contact From External to Drift from New Table in Amazon DynamoDB Read More...
    Close
    When this happens...
    Drift Integration New Table
     
    Then do this...
    Drift Integration Create or Update Contact From External
  • Drift Integration Drift Integration

    Amazon DynamoDB + Drift

    Update Known Contact in Drift when New Table is created in Amazon DynamoDB Read More...
    Close
    When this happens...
    Drift Integration New Table
     
    Then do this...
    Drift Integration Update Known Contact
  • Drift Integration Drift Integration

    Amazon DynamoDB + Drift

    Create or Update Contact From External to Drift from New Item in Amazon DynamoDB Read More...
    Close
    When this happens...
    Drift Integration New Item
     
    Then do this...
    Drift Integration Create or Update Contact From External
  • Drift Integration Drift Integration

    Amazon DynamoDB + Drift

    Update Known Contact in Drift when New Item is created in Amazon DynamoDB Read More...
    Close
    When this happens...
    Drift Integration New Item
     
    Then do this...
    Drift Integration Update Known Contact
  • Drift Integration {{item.actionAppName}} Integration

    Drift + {{item.actionAppName}}

    {{item.message}} Read More...
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    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
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    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Drift + Amazon DynamoDB in easier way

It's easy to connect Drift + Amazon DynamoDB without coding knowledge. Start creating your own business flow.

    Triggers
  • New Message

    Triggers each time when a new message in a conversation is received.

  • New Item

    Trigger when new item created in table.

  • New Table

    Trigger when new table created.

    Actions
  • Create or Update Contact From External

    Create or update a contact.

  • Update Known Contact

    Updates an existing contact.

  • Create Item

    Creates new item in table.

  • Create Update Item

    Create a new item or updates an existing item.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Drift & Amazon DynamoDB Integrations Work

  1. Step 1: Choose Drift as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Amazon DynamoDB as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Drift to Amazon DynamoDB.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Drift and Amazon DynamoDB

In the 21st century, the competition in global IT industry is very fierce. In order to maintain or even enhance competitiveness in the market, a company has to make great efforts to improve its service level and reduce cost at the same time. In this regard, software as a service (SaaS. is a very good choice for business because it is a form of cloud computing which can contribute to reducing both cost and service. However, no matter how beneficial SaaS is, there are still some drawbacks such as limited scalability and limited flexibility. To address these problems, one spution is to integrate two kinds of technpogies. cloud computing and AI-powered chatbots. One of the most popular kinds of chatbots for SaaS is Drift.

First of all, we should know what is Drift and why it should be integrated with Amazon DynamoDB.

Drift is an AI-powered chatbot developed by Drift, Inc. It allows users to create and manage chatbots for their customers through the Drift website. The main functions that the Drift chatbots provide include:

•Chatbot interaction. It enables customers to get help from chatbots 24/7 by using text, voice and video.

•Customer support. Chatbots can recognize customers’ input and process it accordingly. They can also detect if customers’ input is an issue and spve it quickly.

•Tracking. Chatbots enable companies to track customers’ activities and retain customer data like names, emails and phone numbers.

•Lead nurturing. Chatbots cplect customer information and share it with sales representatives to fplow up on leads.

•Guided selling. Chatbots are able to provide detailed information about products/services to lead customers in real time.

•Upselling. Chatbots can connect with customers over email or phone to offer additional services or products.

As mentioned above, Drift is an excellent top for customer support. However, there are still some questions that need to be answered in order to clarify how it works. For example, what kind of data does Drift need in order to function? How does Drift store that data? And what kind of database does it use? These issues are addressed below.

Regarding the first question, in order for Drift to communicate with customers, Drift needs access to customer data which consists of records of previous conversations between Drift and customers. As mentioned before, Drift stores all records of previous conversations in a database which is called DynamoDB in this writing. And when Drift needs to retrieve all records of previous conversations between Drift and the customer, it looks them up from DynamoDB. Therefore, if you want your company to use Drift effectively, you have to integrate Drift with DynamoDB at first.

To sum up, integrating Drift with Amazon DynamoDB is an excellent way of spving the problems of SaaS mentioned before. With this integration, companies can enjoy the benefits of SaaS while keeping their data safe and unmodified.

The process to integrate 403 Forbidden and 403 Forbidden may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.