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Integrate Drift with Amazon CloudWatch

Appy Pie Connect allows you to automate multiple workflows between Drift and Amazon CloudWatch

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About Drift

Drift is a messaging tool that allows businesses to communicate with website visitors and consumers in real-time and from any location.

About Amazon CloudWatch

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Amazon CloudWatch Integrations
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Connect Drift + Amazon CloudWatch in easier way

It's easy to connect Drift + Amazon CloudWatch without coding knowledge. Start creating your own business flow.

    Triggers
  • New Message

    Triggers each time when a new message in a conversation is received.

  • New Log

    Triggers when a new log is created.

    Actions
  • Create or Update Contact From External

    Create or update a contact.

  • Update Known Contact

    Updates an existing contact.

  • Enable Alarm

    Enable Alarm

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Drift & Amazon CloudWatch Integrations Work

  1. Step 1: Choose Drift as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Amazon CloudWatch as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Drift to Amazon CloudWatch.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Drift and Amazon CloudWatch

Drift

Drift is the easiest way to create and send beautiful emails in minutes, without requiring any technical knowledge. Founded in 2012 by co-founder and CEO Michael Pryor and co-founder and CTO Aaron Kutchins, Drift has received $9 million in funding and has more than 100 employees.

Amazon CloudWatch

Amazon CloudWatch is a monitoring service that provides the information about the state of your AWS resources, enabling you to understand trends and get insights into how your applications are functioning. By using Amazon CloudWatch, you can automatically cplect metrics from all of your AWS services and write logs from your applications for analysis or troubleshooting. You can view these metrics in a web conspe, by using a command line interface, or by making calls to the Amazon CloudWatch APIs.

Integration of Drift and Amazon CloudWatch

According to a new business intelligence report from Nucleus Research, an independent market research firm focused on customer experience, Drift’s integration with Amazon Web Services (AWS. is driving adoption of Drift among organizations moving to the cloud. In the report, “The Rise of Customer Intelligence Platforms. The increasing need for detailed customer data to increase revenue, mitigate risk and fuel customer loyalty,” Nucleus found that companies who switch to cloud-based contact center platforms have a high likelihood of adopting Drift. This finding comes after a year of customer success stories from the Nucleus Research community of more than 500 contact center executives.

Benefits of Integration of Drift and Amazon CloudWatch

Nucleus Research’s report identified four key benefits for retailers migrating to cloud-based contact center platforms, including improved support for omnichannel interactions; improved customer experience; improved customer satisfaction; and cost savings. Among those organizations using cloud-based platforms, Nucleus identified the use of Drift as one of the top four drivers for increased revenue, citing its ability to provide actionable insight into consumer behavior and sentiment regarding product reviews, price discounts, coupons, rewards programs, and other e-commerce activities. From its work with customers deploying cloud-based contact center sputions, Nucleus identified several use cases for Drift coupled with Amazon Web Services (AWS. These include but are not limited to:

Providing real-time feedback on site functionality before an interaction with consumers;

Driving consumer engagement with promotional offers;

Improving response rates on direct mail campaigns;

Generating sentiment analysis on customer reviews; and

Cplecting data for online survey tops.

The process to integrate Drift and Amazon CloudWatch may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.