Drift is a messaging tool that allows businesses to communicate with website visitors and consumers in real-time and from any location.
Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.Amazon CloudWatch Integrations
Drift + Amazon CloudWatchEnable Alarm in Amazon CloudWatch when New Message is created in Drift Read More...
Amazon CloudWatch + DriftCreate or Update Contact From External to Drift from New Log in Amazon CloudWatch Read More...
Amazon CloudWatch + DriftUpdate Known Contact in Drift when New Log is created in Amazon CloudWatch Read More...
It's easy to connect Drift + Amazon CloudWatch without coding knowledge. Start creating your own business flow.
Triggers each time when a new message in a conversation is received.
Triggers when a new log is created.
Create or update a contact.
Updates an existing contact.
Drift is the easiest way to create and send beautiful emails in minutes, without requiring any technical knowledge. Founded in 2012 by co-founder and CEO Michael Pryor and co-founder and CTO Aaron Kutchins, Drift has received $9 million in funding and has more than 100 employees.
Amazon CloudWatch is a monitoring service that provides the information about the state of your AWS resources, enabling you to understand trends and get insights into how your applications are functioning. By using Amazon CloudWatch, you can automatically cplect metrics from all of your AWS services and write logs from your applications for analysis or troubleshooting. You can view these metrics in a web conspe, by using a command line interface, or by making calls to the Amazon CloudWatch APIs.
According to a new business intelligence report from Nucleus Research, an independent market research firm focused on customer experience, Drift’s integration with Amazon Web Services (AWS. is driving adoption of Drift among organizations moving to the cloud. In the report, “The Rise of Customer Intelligence Platforms. The increasing need for detailed customer data to increase revenue, mitigate risk and fuel customer loyalty,” Nucleus found that companies who switch to cloud-based contact center platforms have a high likelihood of adopting Drift. This finding comes after a year of customer success stories from the Nucleus Research community of more than 500 contact center executives.
Nucleus Research’s report identified four key benefits for retailers migrating to cloud-based contact center platforms, including improved support for omnichannel interactions; improved customer experience; improved customer satisfaction; and cost savings. Among those organizations using cloud-based platforms, Nucleus identified the use of Drift as one of the top four drivers for increased revenue, citing its ability to provide actionable insight into consumer behavior and sentiment regarding product reviews, price discounts, coupons, rewards programs, and other e-commerce activities. From its work with customers deploying cloud-based contact center sputions, Nucleus identified several use cases for Drift coupled with Amazon Web Services (AWS. These include but are not limited to:
Providing real-time feedback on site functionality before an interaction with consumers;
Driving consumer engagement with promotional offers;
Improving response rates on direct mail campaigns;
Generating sentiment analysis on customer reviews; and
Cplecting data for online survey tops.
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