Discord is a cross-platform communication app designed for gamers but suitable for anyone to chat with groups of people.
Mention is a tool for brand monitoring, social listening, and reputation management for enterprises and agencies.
It's easy to connect Discord + Mention without coding knowledge. Start creating your own business flow.
Triggers when a new message is posted to a specific text channel.
Triggers when a new user joins the Discord Server.
Triggers when a new alert is added.
Triggers when a new mention comes through for the specified alert
assign a role to a user
Create a new channel to a specific #category you choose.
Remove a chosen role from the specified user.
Rename a channel to a specific name you choose.
Post a new message to a specific #channel you choose.
Creates a new alert
In recent years, the technpogical development has been quite rapid. One of the most important technpogies of the recent years is artificial intelligence. It affects many aspects of our lives such as education, transportation, and even healthcare. One of the most popular areas of the AI development is computer gaming. Computer games are not only a form of entertainment for people, but also a sort of research for AI development.
In 2016, Discord was founded in Canada. The platform is mainly designed for gaming communities or gamers who want to chat with each other or compete with each other. The founders of Discord are entrepreneurs Jason Citron and Eros Resmini. They created the platform with a vision to create a safe place for gamers who can communicate with each other and play games together. These days, Discord has more than 200 million users around the world.
On the other hand, Mention was founded in 2015 by David Vaini and Dragan Stajic. The founders saw that the relationship between brands and people was quite broken. They wanted to fix the situation by making it easy for a brand to communicate directly with a person via a single shared inbox. The primary service provided by Mention is like an email address for mentions.
Mention used to be only for brands until recently, in August 2017, it launched a private beta version for its integration with Discord. Currently, there are three main functions of Discord integration. monitoring, mentions, and ticketing.
Monitoring function is mainly designed for those who use Mention for customer support or managing their brand’s communication with customers. The second function is mentions which is already used by many Discord users. When a gamer mentions another gamer in a channel or group, the mentioned person gets a notification via Discord. The third function is ticketing which helps gamers help each other when they encounter problems with their games or any other issues related to the platforms like “server down” or “connection error”. For example, if a gamer is experiencing connection errors while playing a game, he can simply mention this problem in his Discord group and the other members can help him troubleshoot it. Another example is if a gamer wants to know about server maintenance or updates to his favorite game, all he needs to do is ask in his group and someone will reply with an answer.
One of the biggest benefits of Discord-Mention integration is that it makes it easier for gamers to communicate with each other and share their thoughts about their favorite games. As mentioned previously, sometimes gamers encounter problems while playing games, so it’s good to have a platform where they can get help from others who use the same game. Another benefit of this integration is that games manufacturers can get feedback from their fans directly on their official website without leaving the website itself. This helps them to increase their sales or revenues because they know what their customers like and don’t like about their games or services. In addition, this integration increases the security of gamers because they don’t have to risk their personal information when asking for help from others or when purchasing items from online stores.
The process to integrate Discord and Mention may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.