Deskpro is a web-based helpdesk software with multiple channel support.
Microsoft Outlook is a web-based suite of webmail that helps you to connect all of your messages, contacts, tasks, and appointments in one convenient place.Microsoft Outlook Integrations
Deskpro + Microsoft OutlookCreate Contact to Microsoft Outlook from New Ticket in Deskpro Read More...
Deskpro + Microsoft OutlookSend Email in Microsoft Outlook when New Ticket is created in Deskpro Read More...
Deskpro + Microsoft OutlookCreate Event to Microsoft Outlook from New Ticket in Deskpro Read More...
Deskpro + Microsoft OutlookDelete Event in Microsoft Outlook when New Ticket is created in Deskpro Read More...
Deskpro + Microsoft OutlookCreate Contact to Microsoft Outlook from New Person in Deskpro Read More...
It's easy to connect Deskpro + Microsoft Outlook without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Triggers at a specified time before an event in your calendar starts.
Triggers when an event is added to you selected calendar.
Triggers every time a new contact is added.
Triggers whenever a new email is received.
Triggers every time an event is updated.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Create a new contact to your Office 365 account.
Create an event directly on your designated calendar.
Send an email from your Outlook account.
Deskpro is a database application program that was developed for small businesses. It is made by the American company, Database Technpogies, Inc. in 1991. It is designed to be used with DOS and Windows systems.
Microsoft Outlook is an email management program that was developed by Microsoft in 1996. It contains many features including managing contacts, appointments, tasks, notes, and it uses the .pst file format to store its data.
The integration of Deskpro and Microsoft Outlook allows the user to connect their email accounts to Deskpro using the Eudora email program. This connection also allows for easy transfer of emails from their inbox to Deskpro. This connection is achieved through the use of the Eudora Email Converter program that is supplied to users who have bought Deskpro. Once this program is installed, the user must navigate to the Eudora email converter fpder and then run the Eudora Email Converter program. This program allows the user to set up their account to connect to their email address. The user can then go back to Deskpro to check if the connection has been successful. The user can choose to either connect to all their email accounts or only one email account. If the user chooses to connect multiple email accounts they will need to set up multiple accounts with different names. The user can then configure their default fpders that are found in Eudora into the application’s topbar. Emails can be opened in Deskpro by clicking on the message in their topbar. They can also be opened by right clicking on them and selecting open with Deskpro.
The integration of Deskpro and Microsoft Outlook is beneficial because it allows the user to organize their emails into a single application rather than keeping them separate in two applications. This allows for easy organization of emails and is more efficient than keeping them in separate applications. The integration also allows for emails to be easily transferred between both applications. This functionality is beneficial as it allows for emails to be sent from one application and opened immediately in the other application without having to re-open it or resend the email. When the integration is activated, users can also edit their emails in Deskpro such as adding attachments and text before sending them out. This function is particularly beneficial as it allows for quick editing of emails before sending them out. It also saves time when sending personal emails as it does not require reopening the email in another program for editing purposes. The integration of Deskpro and Microsoft Outlook also allows for easy sorting and searching of emails in both applications together in a single interface. This feature makes it easier for users to find particular emails in both applications since they are in a single interface and work together. Users can search for emails containing certain words or terms in both applications at once. This feature is beneficial as it reduces time spent searching for emails that may contain certain information or terms that they are looking for. In conclusion, the integration of Deskpro and Microsoft Outlook makes it easier for users to manage their emails by putting them together into a single interface from which they can easily manage from all their email accounts from one place without having to switch between different programs or interfaces.
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