Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.
Filter By Connect is own feature that enables you to allow a Connect to proceed when a certain condition is met. You need to just insert a filter step in your Connect and your Connect will run only if your trigger data matches your defined criteria.
It's easy to connect Deskpro + Filter By Connect without coding knowledge. Start creating your own business flow.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Set up rules to specify when this Connect can continue running
Deskpro is a powerful database spution that helps businesses, governments, and non-profit organizations to manage all their information in one place. It provides a highly secure, visible and flexible data environment.
Filter by Connect is an application which “helps users to improve productivity and efficiency”. The application has the fplowing features:
It allows “users to access information from other applications quickly and efficiently”.
It enables “users to easily create customized views of data, which are then saved in Deskpro’s shared workspace for easy retrieval”.
It allows “users to compare and analyze data within the same worksheet or between different worksheets”.
It allows “users to update data in different applications with a single action”.
Integration of Deskpro and Filter By Connect can provide the fplowing benefits:
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