Customerly is a customer lifecycle management solution for client-facing organizations that helps them manage customer relationships, give assistance, collect feedback, and automate operations like email marketing and request routing.
Slack is the modern communication tool that brings all your team communication into one place so you can get more done in less time. With Slack, you can easily share and search for documents and files across your organization.Slack Integrations
Customerly + SlackSend Direct Message in Slack when New Lead is created in Customerly Read More...
Customerly + SlackSend Channel Message in Slack when New Lead is created in Customerly Read More...
Customerly + SlackSet Channel Topic in Slack when New Lead is created in Customerly Read More...
It's easy to connect Customerly + Slack without coding knowledge. Start creating your own business flow.
Triggers when a new lead is created.
Triggers when a new user is created.
Triggers upon creation of a new #channel.
Triggers when there is a mention of a username or highlight word in a public #channel.
Triggers whenever a new message is posted on the specified #channel of your choice.
Triggers whenever a message is posted to a specified #private-channel or multi-dm.
Triggers when you star a message.
Triggers whenever a new user joins Slack or a new account is created on Slack.
Attach a tag to an existing user or lead.
Creates or updates a lead.
Creates or updates a new user.
A reminder is added for yourself or a teammate, like /remind slash command.
Creates a new channel.
A new message is posted to your chosen #channel.
Send a direct message to a user or yourself through the Slackbot.
A new message is posted to your chosen private channel.
Sets the topic on a specific channel.
Updates your Slack status to the specified text & emoji.
Customerly is an innovative spution for customer service. The platform enables you to engage with customers through social media, email and forums. Customerly is a powerful yet easy-to-use spution for companies from all industries. Slack is a chat top that helps teams speak effectively and work together seamlessly. It is available on desktop and mobile devices as well as in various apps.
As you can see from the diagram above, Customerly and Slack are two different platforms that work well together. The integration makes it possible for companies to leverage the features of both applications and get more out of them than they would have otherwise.
Customerly offers live chat, social media engagement, customer forum management, customer feedback survey and much more. Slack offers file sharing, messaging, task management and video calls. They are two separate tops but the integration makes it possible to use them simultaneously. For example, you can receive notifications from Customerly in Slack if someone starts a live chat with your company. Also, you can see the latest posts on your social media pages directly in Slack. In addition to that, Customerly can notify you when a new customer has written a review about your product on the customer forum. You can also send files using Slack by adding a Customerly link to the message. Plus, you have the option to share your desktop screen with any of your team members who are online at that moment by clicking on their avatar in Slack.
Integrating Customerly and Slack offers some benefits to companies of all sizes. Here are some examples:
The process to integrate Customerly and Slack may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.