CloudTalk help modern sales and customer service teams provide better phone support and close more deals.
BigCommerce is a powerful eCommerce platform that gives you everything you need to build, run and grow your online business. From unlimited categories, products, and customers to mobile commerce and marketing tools to powerful back-office and reporting features, BigCommerce has everything.BigCommerce Integrations
CloudTalk + BigCommerceCreate Customer to BigCommerce from New Call in CloudTalk Read More...
CloudTalk + BigCommerceCreate Customer Address to BigCommerce from New Call in CloudTalk Read More...
CloudTalk + BigCommerceCreate Coupon (Category) to BigCommerce from New Call in CloudTalk Read More...
CloudTalk + BigCommerceUpdate Product Inventory in BigCommerce when New Call is created in CloudTalk Read More...
It's easy to connect CloudTalk + BigCommerce without coding knowledge. Start creating your own business flow.
Triggers when call is made via CloudTalk.
Triggers when a contact is created or updated in CloudTalk.
Triggers when a new customer is added.
Triggers when a new order is placed.
Triggers when a new order is placed (with line item support).
Triggers when a new product is added.
Triggers when a new or updated product occur.
Triggers when a product is updated.
Create a contact.
Update an existing contact.
Creates a new coupon attached to a category.
Creates a new customer.
Adds a new address to an existing customer.
Creates a new product.
Update a new product to an existing product.
CloudTalk is a great app for ecommerce business owners who want to improve their customer experience and boost sales. CloudTalk is a very easy-to-use web application that helps you increase your profits by giving you an opportunity to stay in touch with your customers through social media, text messages, phone calls, live chat, etc. It has many features like live chat, text message marketing, email marketing, phone call marketing, etc. this app helps you build relationships with your customers using the most relevant messaging channels available.
BigCommerce is an e-commerce platform that empowers businesses of all sizes to sell online. It offers automated fulfillment, inventory management, global payment options, and customizable storefronts. This cloud-based software can be used to manage multiple websites, multi-store networks or centralized operations.
Integration of CloudTalk and BigCommerce
CloudTalk is an integrated spution for BigCommerce. The integration of CloudTalk with BigCommerce is quite easy. It will not take more than 5 minutes for you to integrate the two apps together. You just need to fplow some steps that are given below:
Step 1. Launch BigCommerce store.
Step 2. Go to the CloudTalk app and click on ‘Connect App’ button present at top right side.
Step 3. Enter the API Key and click on the button ‘Authorize’.
Step 4. After entering the API key click on ‘Send Token’ button.
Step 5. Activate the CloudTalk integration in your BigCommerce account.
Step 6. That’s it! You are done with integrating CloudTalk with BigCommerce! Now the time to implement the integration between the two apps is over, but now comes the phase when you can manage everything in one place i.e., BigCommerce dashboard.
Benefits of Integration of CloudTalk and BigCommerce
If you are planning to integrate CloudTalk with BigCommerce then this phase will let you know about what benefits you can get from it. There are many benefits of integration between these two apps which are mentioned below:
CloudTalk can help you reduce churn rate by providing you with valuable information about customer behavior. This app provides you with the data about why customers would leave your company in future days/weeks/months. This valuable information will help you to improve customer service. So, if you have a plan to improve your churn rate then CloudTalk can help you in that area.
CloudTalk helps you increase engagement rate with your customers on both web and mobile devices by establishing a connection with them on different channels like web, texting, voice calling etc.. This app allows you to reach out to anyone who has interacted on your website or on any other channel on the internet. For instance, if someone visited your Facebook fan page or subscribed to your email list or shared your website on Facebook or Google+ then this app will help you reach out to him/her on Facebook and Google+ and show them how valuable they are for your business and make them happy and satisfied with your services and products and thus makes them loyal to your business rather than making them unhappy and leave you by providing poor quality of services and products.
If your store is running on BigCommerce platform then it is quite possible that some people will add some products to their shopping cart but will not purchase anything from there. These products will remain in their shopping carts for a long time and they may not check out later on too because of many reasons like lack of time or lack of interest in purchasing those products etc.. But what if these people get a call from you and the person explains them about their previous shopping carts and makes them interested in purchasing products from them? Certainly, these people will buy from you once again because when they were not interested in buying something from your store they did not even thought about calling you or visiting your website again but if someone called them or visited their website then they must be interested in purchasing something from your store again, isn’t it? So, integration of CloudTalk with BigCommerce can help you reduce abandoned shopping carts by calling customers who have abandoned shopping carts and make them interested in purchasing products from you again.
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