Integrate Appy Pie Chatbot with Zoho Creator

Appy Pie Chatbot?

Appy Pie Chatbot is a chatbot that works on Facebook messenger. It is very easy to use and you can create your own chatbot in matter of minutes. The best thing about this chatbot is that it has the capability to do almost everything. You can set up different types of commands for your customer service. You can also ask questions, respond to questions, send files, play music, etc.

As I mentioned before, you can create this chatbot within minutes. It will take even shorter time if you are familiar with HTML/CSS because you only have to set up the chatbot’s look and feel using these tops. You can create an unlimited number of chatbots with Appy Pie Chatbot and they all work on the same platform. This makes them easier to manage.

Zoho Creator?

Zoho Creator is a white-labeled application builder that helps you build apps faster and easier than ever before. You can build an app by dragging and dropping the components you want. Zoho Creator includes more than 250+ prebuilt templates and more than 200+ app building blocks for you to choose from. It is built on the cloud, which allows you to access your app from anywhere with any device. Zoho Creator offers support in 16 languages and it has a large community where you can learn from other users and get support when in need.

Integration of Appy Pie Chatbot and Zoho Creator

Now we will see how we can integrate Appy Pie Chatbot and Zoho Creator in order to create a full-fledged customer service chatbot. First thing we need to do is to create a chatbot with Appy Pie Chatbot. We will call this chatbot “Zoho Creator”. We will add some commands, such as “chat with us”, “submit a ticket”, “take a survey”, “check your ticket status”, “upload a file”, etc. These commands will be used by the customers of our company. We will give a name to each of these commands so that they are easily identifiable via their names. For example, “chat with us” command will lead the customer to chat with our chatbot on Facebook Messenger, “check your ticket status” will let the customer check his/her ticket status, etc. After setting up the commands, we will assign them to the appropriate Zoho Creator fields. For example, “chat with us” command will be assigned to a text field called “chat”. We will also add a button for this command so that it looks like a live chat button that leads a person to chat with a live agent on Facebook Messenger. In this way, the customer will be able to contact an agent directly from our company’s Facebook Page without leaving Facebook Page. This way we can save money on customer service costs and increase the satisfaction of our customers at the same time.

Benefits of Integration of Appy Pie Chatbot and Zoho Creator

Using Appy Pie Chatbot and Zoho Creator together has many benefits for companies like ours. First of all, we can save money by not hiring someone to run our Facebook Page customer service 24/7. Instead, we can hire one or two agents who can take care of all the customer service requests via our Appy Pie Chatbot, which means that there would be no need to hire more people for this purpose in future either because the chatbot will be able to handle everything on its own. As you know, it takes much less time to train one person than it does to train 4 or 5 people for one position because it is easier to teach one person than it is to teach multiple people how to do something at the same time. Also, in case we need more agents in future, we can easily hire them in matter of minutes since they do not have to go through any training process but only need to be given some basic information about how our chatbot works. Another benefit of integrating Appy Pie Chatbot and Zoho Creator is that we eliminate the need for manual updating of our online customer service system because our chatbot automatically does everything without any human intervention needed. This way we save money on updating systems in future too!

The process to integrate Appy Pie Chatbot and Zoho Creator may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.