The Amazon SNS platform (SNS) is a web service that enables you to send an SMS or a text-enabled mobile push notification to targeted subscribers.
Freshworks CRM is an AI-powered software platform that uses a 360-degree view of your customers to score leads.
Freshworks CRM IntegrationsAmazon SNS + Freshworks CRM
Create Contact to Freshworks CRM from New Topic in Amazon SNS Read More...Amazon SNS + Freshworks CRM
Create Note to Freshworks CRM from New Topic in Amazon SNS Read More...Amazon SNS + Freshworks CRM
Create Account to Freshworks CRM from New Topic in Amazon SNS Read More...Amazon SNS + Freshworks CRM
Add Appointment in Freshworks CRM when New Topic is created in Amazon SNS Read More...Amazon SNS + Freshworks CRM
Create Task to Freshworks CRM from New Topic in Amazon SNS Read More...It's easy to connect Amazon SNS + Freshworks CRM without coding knowledge. Start creating your own business flow.
Triggers when you add a new subscription.
Triggers when you add a new topic.
trigger when new appointment created.
Trigger when any task gets completed.
Trigger when new contact is created.
Trigger when new deal created.
Trigger when new task created.
Create a new message.
Create a new topic.
Add an appointment.
Create an account.
Creates a contact.
Creates a deal.
Creates a note.
Creates a task.
Updates an existing contact.
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(2 minutes)
Freshworks is a customer relationship management (CRM. software that helps companies manage their customers. The product was formed in 2010 by three ex-Zoho employees.
Freshworks CRM includes features like lead tracking, email marketing, social media monitoring, analytics, and reporting. It also comes with integrations to other parts of the Freshworks suite, including Freshdesk for customer support, Freshsales for sales, and Flow for project management.
Amazon Web Services (AWS. is a subsidiary of Amazon.com based in Seattle, Washington. It provides on-demand cloud computing platforms to individuals, companies, and governments.
I will discuss the integration of Freshworks CRM with Amazon SNS in this article. There are some benefits of integrating Freshworks CRM with Amazon SNS. I will discuss some of them in the body part of my article. Finally, I will summarize my article.
Amazon Simple Notification Service (SNS. is a fully managed pub/sub messaging service that enables applications to broadcast notifications through many different channels, such as email, SMS, phone calls, and web services.
Amazon SNS allows you to send notifications to mobile apps, email addresses, IP addresses, HTTP endpoints, devices, and more. This service enables developers to build distributed systems that are loosely coupled.
Amazon SNS can be used to send text messages using Amazon’s Simple Notification Service (SNS. provider interface. You can send text message to mobile apps via Amazon SNS. A mobile app can subscribe to an AWS Topic event stream and receive notification sent to it by Amazon SNS. For example, an Android mobile app can subscribe to an AWS topic event stream and examine the notification sent by Amazon SNS. An Android mobile app can also send a message to the topic event stream after the mobile app subscribes to the topic event stream.
Amazon Elastic Compute Cloud (EC2. is a web service that provides resizable compute capacity in the cloud. It is designed to make web-scale computing easier for developers. EC2 consists of ready-to-run virtual machines (VMs), provisioned as needed. Each VM runs its own copy of an operating system and is configured according to the specifications that you define when you launch it. You have access to a virtual “conspe” on which you can log in to manage your VMs or configure additional features by using API calls or tops such as AWS CloudFormation and AWS CloudWatch.
You can start small and scale up as your needs grow; there is no need to overprovision resources during low periods of activity if you pay only for what you use. You can quickly launch replacement instances with no upfront investment by using Amazon EC2 Spot Instances—a feature that lets you bid for unused Amazon EC2 capacity at significantly reduced prices. You can set up replication of running instances across multiple availability zones (AZs. within your account for automatic recovery from failures and disruptions.
Benefits of integrating Amazon SNS and Freshworks CRM includes:
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