The Amazon SNS platform (SNS) is a web service that enables you to send an SMS or a text-enabled mobile push notification to targeted subscribers.
Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.Deskpro Integrations
Amazon SNS + DeskproAdd Message to Ticket in Deskpro when New Topic is created in Amazon SNS Read More...
Amazon SNS + DeskproUpdate Ticket in Deskpro when New Topic is created in Amazon SNS Read More...
It's easy to connect Amazon SNS + Deskpro without coding knowledge. Start creating your own business flow.
Triggers when you add a new subscription.
Triggers when you add a new topic.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Create a new message.
Create a new topic.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Amazon is one of the biggest companies in the world with a variety of products that are spd online. They have launched various services which are used by the customers belonging to different industries. Deskpro is another product launched by Amazon which can be used by the customers belonging to the field of customer service industry. Deskpro helps in bringing all the channels of communication under one roof. It brings together email, text messages, phone calls, social media channels, etc. under one platform. Integration of Amazon SNS and Deskpro will help in boosting up the productivity to a great extent.
Amazon has launched an excellent product called Amazon SNS. As we all know, Amazon SNS is a cloud based pub/sub messaging and notification service provided by Amazon Web Service. The uses of Amazon SNS can be divided into three segments:
We can say that Amazon SNS is a very useful top for the developers as it helps them a lot in creating a scalable and reliable API’s for their customers. IT professionals use Amazon SNS as it provides them with a lot of information about their applications. Business users use Amazon SNS as it gives them all the necessary information about their applications. Integration of Amazon SNS and Deskpro will help in bringing all these three segments together under one roof. This integration will help Deskpro customers in getting all the notifications from all devices directly to their desktops. Integration of Amazon SNS and Deskpro will also help Deskpro customers in sending notifications from their desktops directly to devices such as mobile phones, tablets etc. Through integration of Amazon SNS and Deskpro, business users will be able to reach out to their customers through various channels simultaneously without any delay. This will help businesses in enhancing their productivity a lot. In short, integration of Amazon SNS and Deskpro will help Deskpro customers in improving their productivity a lot. For more details, you can check out https://www.deskproapp.com/blog/2013/06/13/amazon-sns-integration-for-deskpro/.
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