Adobe Connect is web conferencing software that supports online meetings and collaborations, virtual classrooms, break-out groups, and large webinars.
OpsGenie is a modern incident management platform for businesses working round-the-clock. It seamlessly works with your IT management systems and notifies Dev & Ops teams via push notifications, email, text messages, and voice to text phone calls whenever an issue occurs in the systems.
It's easy to connect Adobe Connect + OpsGenie without coding knowledge. Start creating your own business flow.
Triggers when a new meeting created.
Triggers when a new alert is created.
Creates an alert.
Adobe Connect is an application that allows people to meet and be connected remotely. It is available on the web, iOS, Android, Windows, MacOS.
OpsGenie is a top for incident management. It integrates with more than 1000 tops and services including Slack, HipChat, PagerDuty, VictorOps, GitHub, Jira, Zendesk, Salesforce, Appy Pie Connect, etc.
OpsGenie can integrate with Adobe Connect to give you alerts when critical incidents arise during meetings. OpsGenie agents can get notified about alerts via SMS, email, phone calls, etc. The agents can then get notified by OpsGenie when the meeting ends. OpsGenie can also send notifications to participants of a meeting in case of an alert. They can then leave the meeting automatically. They don't have to worry about missing a crucial call or message from a customer in case of a support or security issue in your system.
The integration of OpsGenie with Adobe Connect can be done in 2 ways:
1- Phone Call Integration. In this option, OpsGenie will call the phone number associated with the Adobe Connect account if an alert occurs during a meeting. The IT team member can decide how to handle the call when it comes in. He/she can answer it or ask the call to go to voice mail.
2- Walkie Talkie Integration. In this option, OpsGenie will send a notification to the walkie talkie channel in a meeting when an alert occurs. This way the agent can hear a notification even if he/she is not looking at his computer screen.
Integration of Adobe Connect and OpsGenie helps you in many aspects:
1- It keeps the IT team members informed about critical security incidents or customers issues during meetings. They can attend to them without missing any important information or calls.
2- It improves employee satisfaction and performance by removing distractions and allowing them to concentrate on work while removing the need to check their computers for new emails and alerts several times a day.
3- It lets you save the time you would have otherwise wasted waiting for your cpleagues and customers to check their email or respond to your calls or messages during meetings. You can focus on what matters most instead of wasting time on unproductive activities such as checking your phone for new notifications.
The process to integrate Adobe Connect and OpsGenie may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.