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How to Make an Online Shopping Bot in 3 Simple Steps?

Abhinav Girdhar
By Abhinav Girdhar | Last Updated on February 19th, 2024 7:36 am | 5-min read

Do you know how you can retain your customers for a longer time? Understanding what your customer needs is critical to keep them engaged with your brand. Chatbots help you do that! They answer all your customers’ queries in no time and make them feel valued. You can get the best out of your chatbots if you are working in the retail or eCommerce industry. You can make a chatbot for online shopping to streamline the purchase processes for the users. These chatbots act like personal assistants and help your target audience know more about your brand and its products.

In this blog, we will help you learn what an online ordering bot is, why you must use it for your business, and how you can create one all by yourself.

What is an Online Ordering Bot?

An online ordering bot helps users compare the prices of different products and find the one at the best price. It allows them to compare the prices and features of different products offered and find a suitable deal based on their requirements. There are different kinds of shopping bots that you can provide to your users and streamline their buying processes. Your shopping bot can be added to your business website or it can be a browser-based product. Some of these ordering bots can only be for price comparison while others can help users find online products, search mail-order catalogs, etc.

Why Use an Online Ordering Bot?

Businesses that provide their users with the best shopping bots sell their products more successfully. These bots simplify the buying process for your users. Here is a list of a few major reasons why you must use a shopping bot for your business.
  1. Enhanced Conversion Rate: The online ordering bots lead potential customers through the sales funnel by offering in-messenger chat. They act as a buying bot for the customers and help them find a suitable product in no time.

  2. Improved Customer Experience: These online retail bots help customers easily order the products they like. Your shopping bot raises curiosity among customers, helps them know more about your products, and leads to more customer retention.

  3. Enhanced Customer Support: Shopping chatbots provide full-time customer support and answer customers’ queries in no time. This leads to great customer satisfaction and helps businesses to retain them for a longer time.

  4. Less Abandoned Carts: Online shopping chatbots provide users with more personalized options for purchase. They turn the chat into an eCommerce tool and help customers find the suitable product based on their needs. They make the billing process simple for the users which leads to less cart abandonment rate.

  5. Omnichannel Experience: The online purchasing bots are multi-functional and provide a smooth purchasing experience for the users across multiple channels. They tend to deliver an excellent shopping experience on in-store, web, and mobile.

  6. Easy Platform Integrations: Shopping bots can be easily integrated with different applications to streamline the whole purchase journey for the users. You can integrate your chatbot with different payment platforms and make it a one-stop eCommerce solution for your customers.

  7. Cost-Effective: With item ordering chatbots, you need not hire people to take orders. And if you hire them, you need to pay for their salaries and equipment that they would use. Instead, you can just make a chatbot which is always cheaper to maintain.
Now before we go ahead and learn how you can make an excellent item ordering bot, let us first go through an infographic to know more about this chatbot.

Why Create an Online Ordering Bot with Appy Pie?

To make an engaging shopping chatbot, you need an excellent chatbot builder. Appy Pie’s Chatbot Builder is one of the best chatbot builders available in the online market. It comes with various effective features to help you make your own chatbot in minutes. Here is the list of features that Appy Pie offers.
  1. No-Code Development: Appy Pie’s Chatbot Builder offers codeless development for the users. The software allows you to make your own online ordering bot in just a few clicks even if you don’t have any technical knowledge.

  2. Fulltime Help & Support: Appy Pie’s customer support team remains full-time available for the users and answers their queries in no time. With their help and support, you can make your chatbot without any hassle.

  3. Delivery Tracking: Appy Pie’s item ordering bot allows your users to check the status of ordered items. With these chatbots, you can send timely updates to the users such as ‘Your Order has been Shipped’ or ‘Your Order is on its Way’. This helps you enhance the user experience significantly.

  4. Price Comparison: Appy Pie offers a price comparison feature for the bots. This feature helps users compare the prices of their chosen products and purchase one at a reasonable price.

  5. Multiple Payment Options: Appy Pie allows you to add multiple payment options to your chatbot. This helps your users make hassle-free payments and process their purchases in minutes.

How to Make an Ordering Bot with Appy Pie?

Here is the simple three-step process to make a unique bot for online shopping.
  1. Enter your shopping chatbot’s name: You must find a unique name for your chatbot. You can give it a human name or the name of your brand.

  2. Choose the type of your chatbot: You must select the type of your chatbot based on your business requirements. Appy Pie’s Chatbot Builder offers a chatbot that works for both, shopping and food ordering.

  3. Launch your shopping bot: You must test your bot and check if it works fine. Just test the features, fix the bugs, if any, and then publish your bot.


That was all. Now that you know almost everything about the best online shopping bots, you must find an excellent chatbot builder available online and create one for your business. I would suggest you go for Appy Pie’s Chatbot Builder as it offers various effective features to help your bot make a difference and take your business to all-new heights. Try Appy Pie today!

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Abhinav Girdhar

Founder and CEO of Appy Pie