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14 Best Order Management Software in 2023


Snigdha
By Snigdha | November 7, 2023 4:39 am

For most businesses today, managing orders efficiently is crucial for success. Whether you're running a small e-commerce store or a large multinational corporation, the right order management software can make a world of difference. This comprehensive guide will explore the best order management software options available, helping you streamline your order processing and boost your business productivity. You can pick any one of the best order management system software listed below or choose to expand its functionality. You can use Appy Pie Connect to integrate the top order management software with other popular apps and establish automated workflows.

What is an Order Management Software?

Order Management Software (OMS) is a robust and comprehensive tool designed to facilitate the end-to-end management of orders in a business. It is the central hub for overseeing various aspects of the order process, from order creation and inventory management to order tracking and fulfillment. An OMS plays a pivotal role in ensuring a seamless order-to-cash process, enhancing customer satisfaction, and increasing operational efficiency.

Benefits of Using an Order Management Software

Explore the game-changing advantages of Order Management Software (OMS) for your business. Streamline operations, minimize errors, and elevate customer satisfaction. Discuss our comprehensive guide to learn about seven essential benefits that make OMS a must-have solution for businesses of all scales.
  1. Improved Order Accuracy: Order management software minimizes the risk of errors in order processing. It automatically verifies order details, reducing the likelihood of incorrect shipments and dissatisfied customers.
  2. Enhanced Efficiency: OMS streamlines order processing, helping businesses fulfill orders faster and more accurately. This leads to improved operational efficiency and reduced order lead times.
  3. Real-time Inventory Management: OMS provides real-time visibility into your inventory, helping you maintain optimal stock levels and avoid overstock or stockouts. This leads to cost savings and better customer service.
  4. Multichannel Order Handling: For businesses selling across various platforms, OMS allows for centralized order management, ensuring consistency and accuracy across all sales channels.
  5. Customer Satisfaction: With timely order updates, tracking information, and accurate delivery estimates, OMS enhances the customer experience, fostering loyalty and repeat business.
  6. Analytics and Reporting: OMS software often includes robust analytics and reporting features, giving businesses valuable insights into their order management processes and customer behavior.
  7. Scalability: As your business grows, a good OMS can adapt and scale with you, supporting increasing order volumes and complexity.

14 Best Order Management Software

Software Description Pros Cons Pricing
Shiprocket E-commerce order management. - Multiple integrations
- Cost-effective shipping
- Extensive reporting
Limited support for non-e-commerce businesses Starting at $23/month
Odoo Open-source business management suite. - Highly customizable
- Extensive modules
- Strong community support
Requires some technical expertise Pricing varies
WooCommerce E-commerce plugin for WordPress. - Seamless WordPress integration
- Wide range of extensions
Limited to WordPress sites
- May require additional plugins
Free (with paid extensions)
Shippet Cloud-based order management for SMBs. - User-friendly interface
- Robust tracking and reporting
- Integrates with e-commerce platforms
May not suit large enterprises Starting at $29/month
QuickBooks Online Accounting software with order management. - Integrates with accounting
- User-friendly interface
- Strong customer support
Limited order management compared to specialized solutions Starting at $25/month
SAP Commerce Cloud E-commerce platform for large enterprises. - Scalable
- Customizable
- Supports international operations
- Robust analytics
- High cost of implementation
- May require significant resource
Pricing varies
Salesforce Order Management Part of Salesforce Commerce Cloud. - Seamlessly integrates with other Salesforce products
- 360-degree customer view
Complex and costly for small businesses Pricing varies
Katana Cloud Manufacturing Order and production planning for manufacturers. - User-friendly interface
- e-commerce platform integration
- In-depth production planning
Not suitable for businesses focused on retail Starting at $49/month
Veeqo E-commerce order and inventory management. - Integrates with various e-commerce platforms
- Automates order fulfillment
- Real-time inventory updates
Limited support for non-e-commerce businesses Custom pricing/td>
easySales Cloud-based order management software. - Comprehensive order processing features
- E-commerce integration
- Detailed reporting
Limited scalability for large enterprises Custom pricing
Kibo Commerce Comprehensive e-commerce platform. - Scalable
- Customizable
- Supports omnichannel sales
- Robust marketing
Cost-prohibitive for small businesses Pricing varies
Acctivate Inventory Software Inventory and order management for SMEs. - Integrates with QuickBooks
- Detailed inventory management
- Strong customer support
Limited advanced order management features for larger businesses Custom pricing
inFlow Inventory Inventory management with order features. - User-friendly interface
- E-commerce integration
- Detailed reporting
Limited order management features compared to dedicated OMS solutions Starting at $71/month
Zoho Inventory Part of the Zoho suite, focused on SMEs. - Integrates with other Zoho products
- User-friendly interface
- Basic order management
Limited advanced order processing for large enterprises Pricing varies
Now, let's dive into the best order management software solutions on the market, covering their descriptions, pros, cons, and pricing.

  1. Shiprocket
  2. Shiprocket is a comprehensive order management platform tailored for e-commerce businesses. It offers features like order processing, shipping label generation, and real-time order tracking.Pros
    • Integrates with multiple e-commerce platforms
    • Provides cost-effective shipping solutions
    • Offers extensive reporting capabilities.
    Cons
    • Limited support for non-e-commerce businesses.
    PricingShiprocket's pricing is based on the number of shipments processed, starting at $23 per month.

  3. Odoo
  4. Odoo is an open-source business management suite that includes order management among its many features. App integrations with Odoo make the suite even more powerful. It is highly customizable and offers a user-friendly interface.Pros
    • Wide range of modules for various business needs
    • Open-source and customizable
    • A strong community for support.
    Cons
    • May require some technical expertise to set up and maintain.
    PricingOdoo's pricing depends on the modules and users you require, with free and paid options available.

  5. WooCommerce
  6. WooCommerce is a popular e-commerce plugin for WordPress that offers order management as part of its suite. It is well-known for its user-friendliness, extensive plugin library, and numerous possible WooCommerce integrations.Pros
    • Integrates seamlessly with WordPress
    • Offers a wide range of extensions
    • Free to use with additional paid extensions available.
    Cons
    • Limited to WordPress websites, may require multiple plugins for advanced order management features.
    PricingWooCommerce itself is free, but costs may be associated with various extensions and integrations.

  7. Shippet
  8. Shippet is a cloud-based order management system designed for small and medium-sized businesses. It streamlines order processing and inventory management.Pros
    • User-friendly interface
    • Robust order tracking and reporting
    • Ability to integrate with various e-commerce platforms.
    Cons
    • May not be suitable for large enterprises with complex order management needs.
    PricingShippet offers flexible pricing based on the number of orders and users, starting at $29 per month.

  9. QuickBooks Online
  10. QuickBooks Online is a popular accounting software that also offers order management capabilities alongwith great options for app integrations with QuickBooks Online. It is suitable for small businesses looking to streamline their financial processes.Pros
    • Integrates seamlessly with accounting and financial functions
    • User-friendly interface
    • Strong customer support.
    Cons
    • Limited order management features compared to dedicated OMS solutions.
    PricingQuickBooks Online offers various pricing plans, starting at $25 per month.

  11. SAP Commerce Cloud
  12. SAP Commerce Cloud is a comprehensive e-commerce platform that includes order management as a key component. It is designed for large enterprises with complex order processing needs.Pros
    • Scalable and highly customizable
    • Supports international operations
    • Offers robust analytics and reporting
    Cons
    • High cost of implementation and may require significant resources for customization.
    PricingSAP Commerce Cloud pricing varies depending on the specific requirements of each enterprise.

  13. Salesforce Order Management
  14. Salesforce Order Management is part of the Salesforce Commerce Cloud suite and offers order processing, tracking, and inventory management.Pros
    • Seamlessly integrates with other Salesforce products
    • Provides a 360-degree view of customer interactions
    • Offers strong customer support.
    Cons
    • May be complex and costly for small businesses.
    PricingSalesforce Order Management pricing varies based on the scale and requirements of the business.

  15. Katana Cloud Manufacturing
  16. Katana is an order management and production planning software specifically designed for small manufacturers and crafters. It focuses on inventory and production management.Pros
    • User-friendly interface
    • Integrates with e-commerce platforms
    • Offers in-depth production planning tools.
    Cons
    • Not suitable for businesses with a primary focus on retail sales.
    PricingKatana offers pricing based on the number of users, starting at $49 per month.

  17. Veeqo
  18. Veeqo is an order and inventory management software designed for e-commerce businesses. It aims to streamline multichannel sales and order processing.Pros
    • Integrates with various e-commerce platforms and marketplaces
    • Automates order fulfillment
    • Offers real-time inventory updates.
    Cons
    • Limited support for non-e-commerce businesses.
    PricingVeeqo offers pricing based on the number of users and sales channels, with custom quotes available.

  19. easySales
  20. easySales is a cloud-based order management software that helps businesses streamline their sales processes and order fulfillment.Pros
    • Offers comprehensive order processing features
    • Integrates with e-commerce platforms
    • Provides detailed reporting.
    Cons
    • Limited scalability for large enterprises.
    PricingeasySales offers pricing based on the number of users and order volume, with a free trial available.

  21. Kibo Commerce
  22. Kibo Commerce is a comprehensive e-commerce platform that includes order management as a key component. It is designed for mid-sized to large enterprises.Pros
    • Scalable and customizable as a platform
    • Supports omnichannel sales
    • Offers robust marketing and personalization features.
    Cons
    • May be cost-prohibitive for smaller businesses.
    PricingKibo Commerce pricing is tailored to each business's specific requirements.

  23. Acctivate Inventory Software
  24. Acctivate is an inventory and order management software designed for small and mid-sized businesses. It offers robust inventory tracking and order processing capabilities.Pros
    • Integrates with QuickBooks
    • Provides detailed inventory management features
    • Offers strong customer support.
    Cons
    • May lack some advanced order management features for larger businesses.
    PricingAcctivate offers pricing based on the number of users and optional add-on features.

  25. inFlow Inventory
  26. inFlow Inventory is an inventory management software that also includes order management features. It is designed for small businesses and offers an easy-to-use interface.Pros
    • User-friendly interface
    • Integrates with e-commerce platforms
    • Provides detailed reporting.
    Cons
    • Limited order management capabilities compared to dedicated OMS solutions.
    PricinginFlow Inventory offers various pricing plans, starting at $71 per month.

  27. Zoho Inventory
  28. Zoho Inventory is part of the Zoho suite of business tools and focuses on inventory and order management. It is suitable for small businesses and e-commerce stores.Pros
    • Integrates with other Zoho products
    • User-friendly interface
    • Offers basic order management features.
    Cons
    • May lack some advanced order processing features for larger enterprises.
    PricingZoho Inventory offers pricing based on the number of users and orders, with a free plan available.
These are some of the best order management software options available on the market, each with its unique strengths and target audience. Before making a decision, consider your business's specific needs and budget, and don't forget to take advantage of free trials or demos to find the perfect fit for your order management requirements.

Conclusion

The right order management software can significantly improve your business's efficiency and customer satisfaction. Whether you're a small e-commerce store or a large enterprise, there's an OMS solution that can help you streamline your order processing and enhance your overall operations. Evaluate the options mentioned above, and you'll be on your way to smoother order management and better business results. You can further boost the features and functionality of the best order management app you choose on the list. All you need to do is set up automated workflows through meaningful app integrations with the best order management software for business using Appy Pie Connect.

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Snigdha

Content Head at Appy Pie