How to Build an App Like Swiggy?


Snigdha
By Snigdha | August 25, 2022 4:04 pm  | 7-min read

Getting food delivered to your home is not a new concept. But when one can do it through a mobile app, the entire process becomes a lot more convenient and engaging. Though food delivery apps have been around for some time now, they truly blew all records. Six out of ten adults are more likely to opt for food delivery now than in pre-pandemic times. This number was even greater among millennials, at 71%.

During the pandemic, when there were stringent restrictions on movement, it was these food delivery apps like Swiggy that kept the restaurants and food outlets in business and the customers safe and fed.

As the business of food delivery through apps is growing by leaps and bounds, entrepreneurs are toying with the idea to create an app on their own. These entrepreneurial ideas never amount to real apps, primarily because of money, skill, and time constraints. Appy Pie’s no-code app builder gives you an opportunity to create your own app like Swiggy while bypassing all of these challenges.

What is the Swiggy app?

Swiggy is the top online food ordering and delivery app available on both iOS and Android. The app lists numerous restaurants as partners with a variety of cuisines on offer for the app users. The app users can order their favorite dishes from their chosen restaurants in minutes and even leave ratings and reviews for the food and for the delivery experience. These reviews and ratings are beneficial for the companies to make improvements to their business while keeping the app users engaged.

As of December 2021, Swiggy was getting 1 million orders per week. In January 2022, Swiggy raised $700 million at a $10.7 billion valuation. And in August 2021, Swiggy had 20 million monthly active users.

Top features you must add to an app like Swiggy

Having looked at all these lucrative numbers about the food delivery app, it is natural to wonder what makes this app such a success. Swiggy’s features make it one of the best food delivery apps today, and that is because of its valuable and well-thought-out features.

Food delivery apps like Swiggy have four parts, each with its unique set of features.

Customer app

The portion or version of the app that the app users will use – the customer app should be easy to use and have a smooth and intuitive interface. The entire customer journey from ordering to delivery should be engaging and straightforward.

  1. Registration

    Add the registration feature and make it easy for the app users to register for your app by letting them sign up through email addresses or a multitude of other social media channels.

  2. User profile

    Add this feature to allow the app users to manage their profile by adding details like name, contact number, address, email address, and more.

  3. Search

    Go beyond the simple search functionality and let users search for restaurants based on their location, preferred cuisine, ratings & reviews, delivery times, etc.

  4. Ordering

    The ordering feature lets your app users choose their favorite dishes from chosen restaurants and place the order by adding them to the cart.

  5. Coupon

    At the time of payment or checkout, let the customers apply coupons to avail discounts, deals, or offers from the restaurants.

  6. Review

    Let customers participate and interact by writing reviews and rating the services of the restaurants or the delivery persons based on numerous criteria like attitude, speed, packaging, food quality, and more.

  7. Secure payments

    Add secure payment gateways to assure your app users that their transactions and sensitive data remain safe and protected. Include as many different types of payment gateways as you can.

  8. Push notifications

    Through push notifications, you would be able to communicate with your app users through the app. Whether transactional messages or announcements of deals, discounts, or offers, targeted notifications are an effective way to bring back inactive users.

  9. Delivery Tracking

    Integrate the geolocation tracking feature so that your app users can track the real-time location of the delivery personnel and their order.

Restaurant owner app

The second most important stakeholder in apps like Swiggy is the restaurant owners who partnered with Swiggy and listed their restaurants on the app.

  1. Order alert

    Enable this feature so that the moment an app user places an order, the restaurants get instant alerts so that they can start working on order fulfillment at the earliest.

  2. Order assignment

    In case the restaurant has its own delivery fleet, it can assign single or multiple order deliveries to delivery personnel.

  3. Order List

    Add this feature so that the restaurants can access the order reports to analyze the sales with numbers like total customers, total orders, and total revenue.

  4. Accept/Decline orders

    Add the functionality so that the restaurant owners have the ability to accept or decline an incoming order notification.

  5. Restaurant profile

    Restaurants should be able to create their profiles, add photos, add menus, manage addresses, locations, and more!

  6. Order history

    Restaurant owners should have access to the order history and daily sales reports to getting insights into their business performance.

Delivery boy app

The delivery person needs to have a separate app to manage incoming orders and record all the deliveries they made to keep track of their payments.

  1. Registration

    This feature allows the delivery personnel to register on the app by entering necessary details like the email address, credentials, reviews, and personal details.

  2. Accept/decline orders

    Allow the delivery personnel on your food delivery app the ability to accept or decline an incoming order.

  3. Route optimization

    Using this feature, your app would be able to pick the nearest delivery person and assign the incoming order. The app should also show the shortest and the fastest routes to the delivery boy to help them with timely delivery.

  4. Manage Status

    Add this feature to your food delivery app so that the delivery persons can update the delivery status from ‘order picked up’ to ‘order on the way’, and finally, ‘order delivered’.

  5. Booking history

    This feature is important for the delivery persons to access their previous booking history and look at all their completed deliveries. This is crucial when they want to settle accounts and claim payments.

    Admin Panel

    The admin panel gives the app owner an overview of the app and lets them manage the overall functioning of the app.

    1. Admin dashboard

      An app admin should be able to view all the orders, commission orders, total sales, daily turnover, and other such business-related figures.

    2. Overall app management

      Admins should be able to manage and add new restaurants, menus, offers, reviews, and more! Admins can manage customers’ information and activate or inactivate customers. The admins can also let you add, edit, or reassign delivery persons.

    3. Category management

      Admins should be able to search based on categories like keywords, status (active/inactive), item description, etc. Admins should be able to add new categories, edit existing categories, or remove any category.

    4. Reports and analytics

      Add the reports and analytics feature so the app admin can view all the sales figures for the day, week, or month. Additionally, with the analytics feature, the app admin can also measure the app’s performance. Based on these insights and reports, they can tweak the app and improve the entire app performance.

    How to Build an App like Swiggy?

    We have discussed at length what Swiggy is and the features you must add to create a Swiggy clone app or an app like Swiggy. The next step in the process is to answer the question – how to create an app like Swiggy?

    1. Enter the name of your food delivery app

      After giving your app a name, choose the right app category, design theme, and app layout.

    2. Drag and drop the features

      Add all the features mentioned above in the list to your app by a simple drag-and-drop action.

    3. Test your app and launch it

      Once you are happy with how your app works, you can test it on real devices. Now you are ready to launch your app on app stores of your choice.

    Snigdha

    Content Head at Appy Pie

    App Builder

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