Back to blog

10 Free Chatbot Templates You Can Try

Neeraj Shukla
By Neeraj Shukla | Last Updated on November 21st, 2023 5:17 am

Chatbots have evolved into indispensable tools for businesses seeking to enhance customer engagement, optimize operations, and deliver seamless user experiences. Regardless of your industry – be it e-commerce, customer support, or education – chatbots offer tailored solutions to cater to your unique requirements. In this article, we’ll explore 11 free chatbot templates designed for various business purposes, delving deeper into the benefits and use cases of each. We’ll delve deeper into the myriad advantages and practical applications that these chatbots bring to the table, empowering you with insights on how to leverage them effectively for your organization’s success.

Here is the list of the 11 best free chatbot templates:

  1. E-commerce Chatbot Templates
  2. Customer Support Templates
  3. Lead Generation Templates
  4. FAQ Chatbot Template
  5. AI Chatbot Template
  6. Marketing Chatbot‍ Templates
  7. Education Chatbot Templates
  8. Entertainment chatbot Templates
  9. Marketing Chatbot Templates
  10. Survey and Feedback Chatbot Template
  11. Language Learning Chatbot Template

E-commerce Chatbot Template

E-commerce businesses can leverage chatbots to enhance the shopping experience in numerous ways. These templates assist users with product recommendations, answer product-related questions, and even help with the checkout process. By analyzing user preferences and purchase history, e-commerce chatbots can significantly boost sales and customer satisfaction. They create a personalized shopping journey, increasing user engagement and improving the chances of conversion.

Customer Support Template

Customer support chatbots are essential for addressing common customer inquiries, providing technical assistance, and resolving issues promptly. These bots not only save time but also ensure consistent and accurate responses. They are available 24/7, enhancing the accessibility of support services. Furthermore, by integrating with knowledge bases and ticketing systems, they can efficiently escalate complex issues to human agents, ensuring a seamless customer support experience.

Lead Generation Template

For businesses seeking to expand their customer base, lead-generation chatbots are a valuable asset. They collect user information like email addresses or phone numbers, which can be used for marketing and sales purposes, all while engaging with potential leads. These chatbots are like virtual sales representatives, offering users incentives or valuable content in exchange for their contact information. They help build a database of potential customers, streamlining the marketing and sales processes.

FAQ Chatbot Template

Frequently Asked Questions (FAQ) chatbots are here to provide quick and easy answers to users’ common queries. They are a reliable resource for users seeking information on various topics, from company policies to product specifications. In addition to answering questions, modern FAQ chatbots use natural language processing to understand user queries and offer more contextually relevant responses. This leads to a better user experience and can reduce the workload on customer support teams.

AI Chatbot Template

Advanced AI chatbots go beyond basic responses and offer a wide range of capabilities. These templates are capable of natural language understanding, sentiment analysis, and even decision-making. They can be adapted for diverse applications, providing more personalized and efficient interactions. AI chatbots excel in tasks such as content recommendation, sentiment analysis for feedback, and even virtual personal assistants for users. Their adaptability and advanced capabilities make them an ideal choice for businesses with complex and evolving needs.

Marketing Chatbot Templates

Marketing chatbots are an integral part of any marketing strategy. They can assist in lead generation, conduct surveys, and engage with customers to promote products or services. These bots automate marketing tasks and provide a direct line of communication to potential clients. Marketing chatbots offer sophisticated lead nurturing capabilities, segmenting users based on their preferences and behavior, and then delivering tailored marketing messages. They provide valuable insights into user behavior and preferences, allowing businesses to refine their marketing strategies for optimal results.

Education Chatbot Templates

Educational institutions can benefit from chatbots that provide information about courses, and schedules, and answer student queries. Some even offer study resources and help with language learning, making them indispensable tools for students and educators alike. These chatbots extend educational access by offering online courses and resources, helping students with assignments, and facilitating remote learning. Their interactive lessons and quizzes can greatly enhance the learning experience for students of all ages.

Entertainment Chatbot Templates

Entertainment chatbots are designed to engage and entertain users. They offer a range of services, from games and quizzes to information about movies, music, and other forms of entertainment. These chatbots are perfect for keeping users entertained and informed. In the entertainment industry, user engagement is key, and these chatbots do just that. They keep users on platforms longer, provide enjoyable experiences, and can even promote events or content. Additionally, their interactive quizzes and games make entertainment more immersive and enjoyable for users.

Survey and Feedback Chatbot Template

Feedback is vital for business growth. A survey and feedback chatbot can help collect user opinions and preferences. These templates streamline the feedback-gathering process and provide valuable insights for businesses to improve their products and services. They offer users a convenient and user-friendly way to provide feedback, increasing response rates. Through automated analysis, businesses can identify trends and make data-driven improvements. These chatbots play a crucial role in quality assurance and continuous improvement processes.

Language Learning Chatbot Template

Language learning chatbots are perfect for individuals looking to expand their linguistic skills. They offer lessons, quizzes, vocabulary-building exercises, and conversational practice in various languages, making learning fun and interactive. These chatbots offer structured language learning journeys, ensuring users progress at their own pace. They provide a cost-effective way for individuals to acquire new language skills and can be customized to offer language-specific cultural insights, enhancing the learning experience further.

Travel Planning Chatbot Template

Planning a trip can be overwhelming, but travel planning chatbots simplify the process. They offer destination suggestions, help book flights and accommodations, and provide information about local attractions and activities. Travel planning chatbots are like personal travel assistants, guiding users through every step of their journey. They ensure that users make the most of their trips by offering personalized recommendations based on user preferences and budget. These chatbots reduce the stress associated with travel planning, making it an enjoyable and convenient experience.

Tailor These Templates with Appy Pie Chatbot

To bring these powerful chatbot templates to life, consider harnessing the capabilities of Appy Pie Chatbot – a versatile, no-code chatbot development platform. This platform is a game-changer for businesses looking to create, customize, and deploy chatbots without the need for extensive coding knowledge.

Here’s why Appy Pie Chatbot is the ideal choice:

  • User-Friendly Interface: Appy Pie Chatbot is designed with simplicity in mind. Its user-friendly interface empowers you to effortlessly build, personalize, and launch chatbots.
  • Customization: Tailor the chatbot templates to match your unique business requirements and branding. You can fine-tune the chatbot’s responses, appearance, and functionality to align with your specific goals.
  • Multi-Purpose: Appy Pie Chatbot supports a wide spectrum of applications. Whether you’re in e-commerce, customer support, lead generation, or education, you can leverage these chatbot templates for various use cases.
  • No Coding Platform: The standout feature of Appy Pie Chatbot is its no-code approach. You don’t need to be a coding expert. The platform simplifies chatbot creation, allowing you to build and deploy chatbots without writing complex code.
  • Seamless Integration: Ensure that your chatbots engage with your audience effectively by seamlessly integrating them with your website and other communication channels.
  • Support and Guidance: Appy Pie provides robust support and resources to assist you at every step of your chatbot journey. Whether you’re a beginner or an experienced user, you’ll find the guidance and assistance you need.


Chatbots are versatile tools that can be used across different industries to enhance user experiences, streamline operations, and drive business growth. The above-mentioned free chatbot templates serve as an excellent starting point for businesses looking to harness the power of chatbots. Tailor them to your specific requirements, and watch your business thrive with improved customer interactions and operational efficiency. Whether it’s providing excellent customer support, automating marketing tasks, or simplifying language learning, chatbots are the future of efficient and personalized user engagement.

Neeraj Shukla

Content Manager at Appy Pie

App Builder

Most Popular Posts