Back to blog

6 Best Team Chat Apps for Seamless Communication

By Snigdha | September 11, 2023 10:39 am

To keep up with the fast-paced business environment, team communication apps have become highly critical. Whether you’re managing a remote team or working in a shared physical workspace, the right team chat app can significantly enhance your productivity and collaboration. In the blog ahead, we’ll explore the best team communication apps on the market and help you choose the perfect one for your needs. We will also offer you a peek into the wonders of workflow automation that will help you leverage your preferred team chat apps to their maximum potential through meaningful app integrations.

What Defines the Best Team Chat App?

Before diving into our top picks for the best chat platforms, let’s outline the key features that make the best business chat apps truly exceptional. These criteria ensure efficient communication and seamless collaboration within your team:

  • Organized Conversations: A top-notch team chat app allows you to organize conversations effectively. It should offer channels that users can join or leave based on their relevance, reducing message overload. Additionally, features like threads and tagging help prevent communication clutter.
  • Universal Search with Filtering: The ability to search for past conversations is crucial for productivity. A great app should offer universal search with advanced filtering options, ensuring that you can quickly find relevant information.
  • Video and Audio Chat: Sometimes, conversations are more effective when conducted via voice or video. Look for a chat app that offers integrated voice and video communication, along with screen-sharing capabilities for collaboration.
  • Ease of Navigation: Users should be able to navigate the app seamlessly. Clear user interfaces, keyboard shortcuts, and intuitive gestures ensure a smooth experience when moving between channels and conversations.
  • Collaboration Features: The app should facilitate collaboration with features like easy file sharing, embedded previews for links, and integrations with other essential apps, streamlining your workflow.

With these criteria in mind, let’s explore our top picks for the best team communication apps.

Best Team Communication Apps

  1. Slack – The Chat-Powered Workplace Champion

  2. Pros:

    • Comprehensive feature set
    • Streamlined and user-friendly design


    • Relatively expensive
    • Not bundled with other software

    Slack, founded in 2013, revolutionized office chat with its user-centric approach. It offers a General channel for company-wide communication and team-specific channels to streamline day-to-day discussions. Slack’s thread feature ensures that important conversations don’t get lost in the noise. Users can tag colleagues to engage them, striking a balance between reducing noise and ensuring critical messages are seen. Its powerful search and filtering capabilities make finding information a breeze. Slack also excels in collaboration, with easy file sharing, link previews, and thousands of app integrations. While its price may be a drawback, Slack’s value is undeniable for teams serious about workplace chat. However, if you are still a little hesitant, you can look into the numerous Slack integrations offered by app integration platforms like Appy Pie Connect.

    Pricing: Free plan available for unlimited users, paid plans starting from $8.75/user/month.

  3. Microsoft Teams – The Enterprise Team Chat Solution

  4. Pros:

    • Integration with Microsoft ecosystem
    • High-quality audio and video
    • Bundled with Microsoft 365


    • Complex setup without dedicated IT support
    • Cluttered user interface

    Over one million organizations use Microsoft Teams as their default messaging platform (Source). Microsoft Teams, often quoted as the best app for team communication is tailored for large organizations, with a hierarchical structure based on org charts. Each Teams account is linked to an organization, and users join teams within that organization, further divided into channels. Threads keep conversations organized. Teams emphasizes video and audio calls, integrating with Microsoft Office for document collaboration. While setup can be challenging without IT support, its seamless integration with Microsoft apps makes it a natural choice for organizations already using the Microsoft suite. Despite its popularity, you can look into options to integrate Microsoft Teams with other useful applications and expand its functionality.

    Pricing: Included with Microsoft 365 Business Basic and higher plans, starting from $6/user/month.

  5. Google Chat – Ideal for Google Workspace Users

  6. Pros:

    • Tight integration with Google products
    • Included with Google Workspace
    • Excellent search functionality


    • Limited feature set

    Google Chat offers room-based conversations similar to channels in Slack. Rooms are organized into threads, promoting organization. Its standout feature is integration with Google apps, enabling seamless collaboration. Linking Google Docs changes document permissions for all room members, and scheduling meetings create calendar appointments with video conferencing links. While some usability aspects may need refinement, Google Chat is an excellent choice, especially if your organization already uses Google Workspace. You can also look into Google app integration options to make the entire communication channel more efficient.

    Pricing: Included with Google Workspace Basic and higher plans, starting from $7.20/user/month.

  7. Discord – Always-On Voice Chat for Teams

  8. Pros:

    • Exceptional always-on audio quality
    • Text channels and threads
    • Free and versatile


    • Primarily designed for gaming
    • Limited business-specific features

    Discord, initially designed for gamers and online communities, offers outstanding always-on audio quality. While primarily targeted at non-business users, it provides text channels and threads for communication. The audio channels are its standout feature, allowing seamless voice communication. It’s free for basic features and offers the best audio quality in the market, making it a worthy Slack alternative for voice-centric work. To increase the overall functionality of the highly popular communication app, you can try meaningful Discord app integrations using Appy Pie Connect.

    Pricing: Free for basic features, $9.99/month Nitro plan available for enhancements.

  9. Webex Messaging – Secure and Integrated Team Communication

  10. Pros:

    • Secure and reliable messaging
    • Integration with the Cisco Webex ecosystem
    • User-friendly interface


    • May require a dedicated IT setup

    Webex Messaging offers secure and integrated team communication within the Cisco Webex ecosystem. As one of the best team chat software, it provides organized conversations, efficient search, and robust video and audio chat capabilities. With a user-friendly interface, it promotes collaboration through easy file sharing and integrations with other tools. While the setup may require IT assistance, Webex Messaging is an excellent choice for organizations prioritizing security and seamless integration. What makes the whole experience even better is the possibility of expanding its potential through numerous Webex Messaging app integrations on Appy Pie Connect.

    Pricing: Available with various pricing plans depending on Cisco Webex subscription.

  11. Zoho Connect – A Versatile Team Collaboration Platform

  12. Pros:

    • Comprehensive team collaboration features
    • Integration with Zoho’s suite of productivity tools
    • User-friendly interface


    • May require time for onboarding

    Zoho Connect is a versatile team collaboration platform offering organized conversations, powerful search, and video and audio chat. It excels in collaboration with file sharing, link previews, and integrations with Zoho’s productivity tools. Its user-friendly interface makes it accessible to teams of all sizes. While it may require some onboarding time, Zoho Connect offers a comprehensive solution for team communication and collaboration. You can also use app integrations with Zoho Connect on Appy Pie Connect to further build upon its native features.

    Pricing: Available with various pricing plans depending on Zoho Connect subscription.

Conclusion: Choosing the Right Team Chat App

In conclusion, selecting the best team communication app depends on your organization’s unique needs. Consider factors like integration requirements, budget constraints, and security concerns when making your choice. The right team chat app can enhance your team’s communication and collaboration, helping you achieve greater productivity and success in the modern workplace.


Content Head at Appy Pie

App Builder

Most Popular Posts