11 Best Facebook Messenger Chatbots in 2023

Neeraj Shukla
By Neeraj Shukla | Last Updated on February 29th, 2024 5:58 am

Facebook Messenger chatbots have emerged as essential tools for businesses looking to delight their customers. These intelligent chatbots play a pivotal role in enhancing customer interactions, providing timely assistance, and creating delightful user experiences. In this blog, we'll explore the top 11 Facebook Messenger chatbots, each uniquely equipped to meet the evolving demands of businesses across various sectors. These chatbots, ranging from e-commerce assistants to survey conduits, are at the forefront of revolutionizing customer engagement and operational efficiency.

Here is the list of 11 Best Facebook Messenger Chatbots:
  1. Appy Pie Chatbot
  2. Octane AI
  3. Conversed.AI
  4. Flow XO
  5. Surveybot
  6. Tars
  7. Pandorabots
  8. Botpress
  9. Liveperson
  10. Botsify
  11. Engati

Appy Pie Chatbot

Appy Pie Chatbot is a user-friendly, no-code chatbot builder designed to integrate with Facebook Messenger seamlessly. This platform empowers businesses to easily create and customize chatbots, making them accessible to a wide range of users. Appy Pie Chatbot streamlines customer interactions and enhances user engagement on Facebook Messenger. Its no-code approach allows businesses of all sizes to create customized chatbots, and its multi-channel support ensures a consistent user experience.

Key Features:

  • Facebook Messenger Integration: Appy Pie Chatbot allows direct integration with Facebook Messenger, enabling businesses to engage with their audience where they already spend their time. This feature is invaluable for those looking to enhance customer interactions on this popular messaging platform.
  • No Coding Skills Required: You don't need advanced coding knowledge to create a chatbot. Appy Pie Chatbot simplifies the chatbot-building process, making it accessible to business owners and marketers.
  • Multi-Channel Support: While optimized for Facebook Messenger, it also supports other messaging platforms, providing versatility for businesses seeking to engage their audience across various channels.

Octane AI

Octane AI specializes in providing chatbots for e-commerce businesses, making it an ideal choice for those looking to enhance their marketing and customer engagement efforts on Facebook Messenger. Octane AI empowers e-commerce businesses to enhance customer engagement, boost sales, and recover abandoned carts. Its seamless Facebook Messenger integration ensures a seamless and engaging user experience.

Key Features:

  • E-commerce Focus: Octane AI offers features tailored to the e-commerce industry, such as product recommendations and shopping cart recovery. This focus on e-commerce can significantly boost sales and customer satisfaction.
  • Seamless Integration: It easily integrates with Facebook Messenger, ensuring a smooth user experience on this popular platform. This ensures that e-commerce businesses can reach their audience where they are most active.
  • Marketing Tools: Octane AI equips businesses with marketing tools to boost engagement and conversions, such as automated campaigns and personalized product recommendations.


Conversed.AI is a versatile conversational AI platform, making it a valuable asset for businesses across different industries that wish to create customized chatbots for Facebook Messenger. Conversed.AI's versatility and customization options make it suitable for businesses of all types. Its seamless integration with Facebook Messenger ensures that businesses can engage with their audience on a platform they already use.

Key Features:

  • Versatile Application: Conversed.AI can be tailored to various industries and use cases, offering flexibility and customization. This versatility allows businesses in diverse sectors to benefit from its chatbot solutions.
  • Customization Options: Businesses can create chatbots that suit their unique requirements, allowing for personalized customer interactions. Customization is essential for ensuring that the chatbot aligns with the brand's voice and objectives.
  • Seamless Integration: It offers integration options for Facebook Messenger, ensuring a smooth customer experience. This helps businesses connect with their audience where they are most active.

Flow XO

Flow XO is a chatbot builder platform known for its robust conversation automation capabilities. It not only integrates with Facebook Messenger but also offers multi-channel support.Flow XO's multi-channel support and conversation automation capabilities empower businesses to engage with their audience efficiently and consistently. Its user-friendly interface ensures that chatbot creation is accessible to a wide range of users.

Key Features:

  • Multi-Channel Support: Flow XO seamlessly connects with various messaging platforms, including Facebook Messenger. This multi-channel support allows businesses to reach their audience across a wide spectrum of platforms, increasing their reach.
  • Conversation Automation: It excels at automating conversations, enhancing user engagement on Facebook Messenger. This feature is especially valuable for businesses seeking to streamline interactions and provide quick responses.
  • User-Friendly Interface: Flow XO provides a user-friendly environment for chatbot development, which is advantageous for users with varying levels of technical expertise.


Surveybot is a specialized chatbot tool designed to conduct surveys through chat interfaces. It streamlines the surveying process and increases user engagement.Surveybot's survey-focused chatbot is a game-changer for businesses seeking to gather feedback and insights. Its interactive approach to surveys enhances user engagement and leads to more actionable data.

Key Features:

  • Survey-Focused Chatbot: Surveybot is specifically designed for creating and conducting surveys through chat interfaces. This approach transforms traditional surveys into engaging conversations, making the data collection process more interactive.
  • User Engagement: By providing surveys in a conversational format, Surveybot improves user engagement and survey completion rates. This results in more comprehensive and accurate feedback from participants.
  • Analytics and Reporting: It offers survey analytics and reporting tools to help businesses gather valuable insights. This feature simplifies the analysis of survey data, enabling businesses to make data-driven decisions.


Tars stands out with its focus on creating conversational landing pages, which is particularly beneficial for lead generation and customer interactions on Facebook Messenger.Tars' conversational landing pages and lead generation tools make it an essential tool for businesses seeking to capture leads and engage with potential customers. Its seamless website integration ensures a unified and engaging user experience.

Key Features:

  • Conversational Landing Pages: Tars allows businesses to create landing pages with conversational interfaces, making lead generation more engaging. This feature helps businesses capture more leads and nurture them through interactive conversations.
  • Lead Generation Tools: It provides tools and features optimized for lead generation, making it a valuable asset for businesses looking to expand their customer base. Tars simplifies the process of capturing leads and initiating conversations with prospects.
  • Website Integration: Tars integrates seamlessly with websites and messaging platforms, ensuring a consistent user experience. This integrated approach enables businesses to engage with their audience across different touchpoints.


Pandorabots is a powerful platform for building and deploying chatbots and virtual assistants, known for its advanced AI and natural language processing capabilities. Pandorabots' advanced AI and NLP capabilities make it a robust choice for businesses seeking intelligent and versatile chatbot solutions. Its customizability allows businesses to create a chatbot that aligns perfectly with their brand and use case.

Key Features:

  • Advanced AI and NLP: Pandorabots leverages advanced artificial intelligence and natural language processing to create intelligent chatbots. This enables businesses to offer more natural and context-aware conversations to their users.
  • Wide Range of Applications: It can be applied to various industries and use cases, from customer support to entertainment and more. The versatility of Pandorabots allows businesses to leverage chatbots for a wide array of applications.
  • Customizability:> Pandorabots offers extensive customization options for businesses seeking unique chatbot solutions. This flexibility ensures that the chatbot aligns with the brand's identity and objectives.


Botpress is an open-source chatbot development framework, offering complete control to developers who want to create and customize their Facebook Messenger chatbots. Botpress offers developers complete control over the chatbot development process. Its open-source nature, developer-friendliness, and customization capabilities ensure that businesses can create a chatbot that precisely matches their unique needs and objectives.

Key Features:

  • Open-Source Framework: Botpress is an open-source platform that provides developers with the freedom to create highly customized chatbots. This open-source nature allows developers to delve deep into the code, making it an ideal choice for those who require complete control.
  • Developer-Friendly: It is designed for developers, ensuring a high degree of control and flexibility in chatbot development. Developers can harness their skills to craft chatbots tailored to their specific needs.
  • Customization Capabilities: Developers can tailor the chatbot's behavior, appearance, and functionality according to their specific requirements. This level of customization ensures that the chatbot aligns perfectly with the business's unique goals.


Liveperson is a comprehensive platform known for its AI-powered chatbots, specifically designed to enhance customer support and engagement on Facebook Messenger.Liveperson's customer support chatbots and AI-driven interactions enhance customer satisfaction and streamline support processes. Its seamless integration with Facebook Messenger ensures that businesses can reach their audience where they are most active.

Key Features:

  • Customer Support Chatbots: Liveperson specializes in AI chatbots for customer support, ensuring quick and efficient responses to customer inquiries. This feature streamlines customer support processes, resulting in higher customer satisfaction.
  • Integration Options: It seamlessly integrates with popular messaging platforms, including Facebook Messenger, ensuring a unified customer experience. The ability to connect with customers on their preferred platforms is invaluable for businesses.
  • AI-Driven Interactions: Liveperson's chatbots utilize AI for personalized and efficient interactions with customers. This results in more personalized and effective customer engagement, leading to improved satisfaction and loyalty.


Botsify is a versatile chatbot platform catering to businesses looking to create AI chatbots for various applications, such as customer support and sales, on Facebook Messenger.Botsify's customer support and sales chatbots are essential tools for businesses looking to enhance customer interactions and drive sales. Its multi-channel integration and user-friendly builder ensure that chatbot creation is accessible to a wide audience.

Key Features:

  • Customer Support and Sales Chatbots: Botsify offers chatbot solutions optimized for customer support and sales, streamlining these critical functions. This feature is valuable for businesses looking to improve customer service and boost sales.
  • Multi-Channel Integration: It integrates with multiple messaging channels, ensuring businesses can reach their audience wherever they are. This multi-channel support broadens the reach of businesses and enables them to engage with customers on their preferred platforms.
  • User-Friendly Builder: Botsify provides an easy-to-use chatbot builder, making chatbot creation accessible to a wide audience. This user-friendly interface is advantageous for businesses with varying levels of technical expertise.


Engati is a versatile chatbot and virtual assistant platform that supports businesses in creating chatbots for customer service, marketing, and more, directly on Facebook Messenger.Engati's customer service and marketing chatbots are pivotal for enhancing engagement and customer satisfaction. Its integration options and versatile application make it a valuable asset for businesses seeking to meet a wide range of customer needs and use cases.

Key Features:

  • Customer Service and Marketing Chatbots: Engati offers chatbot solutions designed for customer service and marketing, enhancing engagement and customer satisfaction. This versatility allows businesses to leverage chatbots for various applications.
  • Integration Options: It provides various integration options, allowing businesses to connect with their audience on Facebook Messenger and other platforms. The ability to reach customers on their preferred platforms is advantageous for businesses seeking a broad reach.
  • Versatile Application: Engati can be applied across different industries, from healthcare to e-commerce, making it a versatile tool for businesses with diverse needs. Its adaptability ensures it aligns with various business objectives.

Choosing the right Facebook Messenger chatbot for your business is contingent on your specific needs, target audience, and technical proficiency. As the chatbot landscape evolves, it's vital to stay updated on the latest advancements. The 11 featured chatbot platforms offer a diverse range of solutions, from simple survey bots to advanced AI-driven assistants. With these tools, businesses can bolster customer engagement, streamline operations, and enhance satisfaction in various industries and applications, making them indispensable assets for 2023 and beyond.

Related Articles

Neeraj Shukla

Content Manager at Appy Pie