Lakhvinder Singh
Head of SEO at Appy Pie
Lakhvinder Singh is an SEO specialist with an experience of 15+ years in the digital marketing industry. Today, he is an expert in SEO, SMO, SEM, and is also one of the top contributors to Appy Pie Blog. He writes about the ongoing trends in the digital marketing industry. He loves to read books and also spares some time for hobbies like playing cricket and listening music among other things.
Live Chat Software: The Complete Beginner’s Comprehensive Guide
A comprehensive guide to understanding what live chat software and what are the benefits of using a live chat software on your website. This guide covers: 1. What is Live chat software? 2. Why You Should Add a Live Chat to your Website 3. Benefits of live chat software 4. Live chat use cases 5. How does live chat software turn website visitors into customers? 6. How to Choose the Right Live Chat Software for Your Business 7. Usability Factors to Consider in Live Chat Software 8. W[...]
What’s a BPO call center and what does it do?
A business process outsourcing (BPO) call center is a company that provides call center services to other companies. It’s a dedicated call center that handles the customer service needs of other businesses. BPO companies are becoming more popular with businesses because they offer a cost-effective way to provide customer service. They also offer greater flexibility in call handling compared to in-house call centers. What is BPO meaning? BPO companies can handle customer calls around the clo[...]
7 Steps to Creative Chatbot Name (Some Interesting Bot Name Ideas)
If you have just finished building a chatbot, it’s time to think about its name. A good name will help users identify and remember your bot, as well as make it easier for them to find it in the first place. So, how can you come up with a good name for your chatbot? Here are 7 tips on how to name a chatbot that will help: Create your Bot 1. Decide on Your Chatbot’s Role The first step in giving a good bot name is deciding on its role. Do you want it to be a salesperson? A custome[...]
What is Super Chat Live & How to Use Super Chat Live for Youtube
a.btn.btn-primary { color: white; } Super Chat Live is a live chat service that allows you to chat with people from all over the world. Super Chat is a feature on YouTube that allows viewers to pay to have their messages highlighted in the chat stream. The payments go to the YouTuber, and the messages are seen by everyone in the chat. There is no one-size-fits-all answer to this question, as the best way to use Super Chat will vary depending on the channel and the content. Howeve[...]
NFTs, The Cryptocurrency of 2022
Starting with pioneers like Crypto Kitties allowing players to buy, trade and breed digital cat collectibles within its ecosystem, NFTs have evolved, leading digital art into a new and potentially more promising future. Underground designer FEWOCiOUS collaborates with RTFKT to create 600 digital trainers, making $3.1 million in just 7 minutes. At famous auction house Christie's, a Beeple NFT piece (The First 5000 Days) sells for $69 million. Starting with a market cap of $41 million in 2018[...]
20 Customer Service Email Templates and Sample Responses
In today’s world, customer care is even more important than it has ever been. There are so many choices for customers, and if they are not happy with one business, they can easily find another one that offers the same product or service. If customers are happy, they will keep coming back and will tell their friends about the good experience they had. This word-of-mouth advertising is worth its weight in gold. Email is a very important channel for customer care because it allows companies t[...]
What is customer care? Definition, importance, and best practices
Customer care is the process of ensuring that customers are satisfied with a company's products or services. It may involve providing customers with information about a product or service, responding to customer inquiries and complaints, or offering customer support. To be more specific, it encompasses the entire customer journey with a brand, from pre-purchase to post-purchase. The goal of customer care is to create satisfied customers who will continue to do business with a company. Good custo[...]
Get Started with SwiftUI for iOS
SwiftUI is a framework to build User Interfaces (UI) for iOS apps. With SwiftUI, you create the UIs of your iOS apps entirely with Swift code, using a novel declarative approach. SwiftUI was introduced during WWDC 2019. It’s a completely new paradigm and it changes how we think about building User Interfaces for iOS apps. Right now it’s an alternative to UIKit/Storyboards, but SwiftUI has the potential to become the standard for building UIs on iOS and beyond. In this tutorial, you’l[...]
What is ChatGPT and How Does It Work?
ChatGPT has taken the internet by storm, leaving many users and businesses wondering about its excellence. Check out the features and how to use 'ChatGPT' here! Create Your Own Bot What is ChatGPT? ChatGPT is a chatbot built using the GPT-3 language model developed by OpenAI. GPT-3 (short for "Generative Pre-trained Transformer 3") is a state-of-the-art natural language processing model that can generate human-like text based on a given input. ChatGPT is designed to be able to hold co[...]
