Create the name of your Twitter live chat
Tweak badge style and select your theme color
Provide users with a personalized experience
Live chat is a great way to send Twitter direct messages and build your clients’ list. Live chat agents are available 24/7, so you can always reach out to potential clients and encourage them towards your products and services.
Live chat provides immediate response to customers’ queries and complaints. It helps in resolving issues quickly, which leads to a positive customer experience. The live chat agent can also guide the customer on how to use your product or service, thus helping them get started with it easily.
Live chat gives you opportunities to gather feedback from your customers about the quality of products and services, customer services, and much more via Twitter DM or Twitter chat. This data can be further used by you for understanding your audience and tailoring your products as per their needs.
Twitter live chat makes it easier for you to keep track of all your customer service activities as everything is happening in real-time through Twitter online chat. There’s no need to worry about losing any information or data that would have been lost if it was done via phone calls.
Instead of spending hours writing long emails back and forth, you can provide instant support through live chat integrated with your Twitter account. It saves both your money and time as you can also promote your products/services by offering discounts etc., via a Twitter chatbox.
Appy Pie Livechat helps to create compatible live chat software so that live agents can respond to the audience on your from any device irrespective of their operating systems.
Appy Pie Live Chat lets you create and tailor your live chat window that can completely relate to your brand and helps in better brand recognition.
Without writing a code for even a single line, you can provide Live chat support for your Twitter account with the help of Appy Pie Livechat web-based software.
Appy Pie Livechat is an affordable solution that lets you respond in Twitter chats and serve your customers as and when they need it.
You can securely save all the conversations between live chat agents and your customers taking place at your Twitter business account in the cloud offered by Appy Pie.