Interact directly with the clients and find out what they are looking for, making them feel valued.
How to Create a Live Chat Window with Appy Pie Live Chat
It is very easy for you to create a Live chat with Appy Pie Live Chat. Just like our other products, it's a three step process:
Sign Up With Appy Pie Live Chat
Sign Up with your official company email ID.
Edit the Live Chat Window the Way You Want
Give the Live chat the design you want and brand it with your logo and brand colors.
Copy the chat code and paste it in your website HTML
And that’s it! Your Live Chat is ready to be used.
Interact. Engage. Convert
Talk directly to your customers without being intrusive, let them know that you are around, and guide them through their buying journey.
Engage your clients by helping them figure out the best options while offering lucrative deals and discounts.
With the power to interact and engage, discover opportunities to convert more visitors into loyal customers.
Top Features of Appy Pie Live Chat
Appy Pie provides an extremely user friendly interface to help you bump up your customer support. Your Live Chat is ready to deploy the moment you create an account. With Appy Pie you can find it easier to chat online with your customers. Here are the top features of our live chat.
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Chat and Agent Reports:
Find it easier to analyze your support team’s performance with detailed recorded chats and reports for individual agents. You can ensure that your team always works at its best. You can further use these reports to generate leads for your products.
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Custom Pre-Chat Forms:
With custom pre-chat forms, you can jump start conversations with potential customers and clients through your live chat service. Ask customers exactly the information you need.
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Triggered Messages:
Appy Pie live chat software provides you the ability to send triggered messages, giving users suggestions and offers at the perfect moment to convert visitors into leads.
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Offline Chatting:
Leave your customers a message even when offline and send them across to your support emails. With Appy Pie Live Chat software, you can send chats to your users even when offline.
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Limitless Integrations:
Integrate with multiple marketing and sales tools to enhance your online chat application. Turn your customer messaging platform into a conversational marketing platform.
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Real-Time Monitoring:
Give your team leads the power to monitor chats, reports and analyze the necessary results in real-time. Your chat service is no longer limited to just providing support and adding leads, but also analyzing customer queries, requirements and sentiments to improve product quality.
The Benefits of Using a Live Chat System
There are various benefits to using live chat software. Here are a few:
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Increased Sales:
Research shows that businesses that use Live Chat have a usually 5X-25X more conversions. It is an excellent resource for conversational marketing. Live Chat, on average, provides over 1000% ROI. Customer messaging for sales is rising in usage as shown by our research.
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Improved Customer Service and Loyalty:
Customers love the access to customer messaging/live chat online. Nearly 75% of all when compared to phone support where satisfaction levels lie at 41%.
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Discover Customer Pain Points:t
Customer pain points are often overlooked in phone support. Unlike traditional support systems, live chat collects all chat histories and gives administrators and supervisors direct access to said chats. Analyzing them allows them to realise customer pain points and improve their product further.
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Customer Convenience:
Customers love convenience. Live Chat is the most convenient option for customers to contact and deal with customer support. The days of customer horror stories are gone thanks to live chat. Customer messaging for support is a very achievable target.
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Expands Your Market Reach:
The problem with traditional customer support is that it may be limited geographically. This can be a detriment for your business when dealing with international clients. Online live chat services are often used for inquiries. With live chat, such enquiries are made easy since a person anywhere in the world can talk to your company executive.
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Integration with Apps:
In-app messaging and in-app notifications are helped by the fact that they can be dispensed with the help of an integrated live chat window put in your app. The fact that you can include a free live chat service in your apps gives you a massive competitive advantage in the market
FAQs
Livechat is a product which allows you to instantly communicate with your visitors and customers present on your website. Also they can contact you for any queries and concerns they may have learn more about Live Chat Software.
Livechat is used to get in touch with customers and visitors present on your website so that you can answer their queries and concerns in real time thereby converting them to paying users.
Once Appy Pie Livechat is launched in beta then you can just follow onboarding steps, sign up and implement its widget on your website. Post that you can add agents and talk to customers coming on your website.
Yes you can customize Appy Pie Livechat’s design to ensure it is inline with your website’s appearance.
No, it is not available for mobile devices. It is only available for desktops and laptops.
Integrate Live Chat using the Appy Pie platform
Integrating live chat into your website or app using Appy Pie's live chat software is simple and takes only a few minutes! Interact directly with your clients and add the much needed personal touch every customer craves today with live chat software.
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