The best Call Center Software for you

 

Engage with your customers and solve their problems with the help of Appy Pie’s Cloud Call Center Software.

   

Deliver excellent customer service

 

Appy Pie’s call center software allows your agents to be more effective in their duties and makes it easier for them to communicate with customers. Appy Pie’s Call Center software provides you with all the tools you could ever need for inbound and outbound omni channel call center operations.

   

Features that set Appy Pie’s Call Center Software apart

 
  • Omnichannel Routing:

    Appy Pie call center software allows you to route all your support numbers to a specific call center number/location. With omni channel routing, you can make it easier to have one single call center for all your service numbers.
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  • Integration for CRMs:

    Leading CRM software can be linked with Appy Pie’s Call Center software to truly raise the bar for your customer support. Appy Pie supports CRM like Salesforce, Zendesk, Oracle, and much more.
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  • Workforce Management:

    Record calls for training, review bad calls and help your support executives get better with workforce management tools. These tools are inbuilt into Appy Pie’s Call Center software.
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  • Reporting and Analytics:

    Get reports about your teams and more in real-time with Appy Pie’s Call Center software’s plethora of reporting tools and analytics.
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  • Inbound and Outbound:

    Configure Appy Pie’s Call Center software any way you want. From inbound calls to outbound calls, find the perfect balance for your business.
   

Why you need Appy Pie’s Cloud Call Center Software

 
  • Cost-effective: Cloud call centers can help you serve thousands of customers at the same time. Since Appy Pie call center software is a digital platform, the average organization can save thousands of dollars on hardware costs very effectively.
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  • Easily scalable: Cloud call centers are easily scalable and allow you to increase or decrease your support executives as needed. With cloud call centers, you can cater to your audiences in any way you see fit.
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  • Agent flexibility: With Appy Pie’s cloud call center, your agents have the flexibility to work from wherever they want if needed. This makes it great for remote-working call centers. Create a world-class contact center and hire support agents from around the world.
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  • Minimal setup time: Getting started with Appy Pie’s Cloud Call Center is easy and quick. Your new support center can be online within a few hours!
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  • End-to-End solution: Appy Pie is a complete end-to-end solution for your call support center needs. Start with Appy Pie today!