Follow the steps below to translate a chat:
1. Go to your Livechat dashboard and in the left panel, you will see the Ongoing and Incoming Conversation menus.
2. Under Ongoing Conversation, select an ongoing chat.
3. Click on the 3 dot icon in the top right of the Chat panel.
4. Select Translate Chat from the options.
5. Click on Translate to translate your chat.
Note: The text language to be translated will be auto-detected.
6. In the chat panel, you will see your translated chat.