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How to build a virtual customer assistant for free:
To create a virtual assistant for customer service, follow a three-step process:
Open Appy Pie Chatbot in your web browserEnter the name and select a category for your bot.
Customize template design and conversion flowTo best serve your customers, humanize your virtual customer assistant.
Integrate your chatbotMake your customers’ experience smooth and seamless.
What are the benefits of customer support virtual assistants?
A customer service virtual assistant provides 24/7 support without any breaks or getting
tired with repetitive questions from customers. They can be programmed to learn from their
mistakes and improve over time by analyzing data collected from previous interactions with
customers (e.g., sentiment analysis).
Improves employees efficiency
Virtual customer assistant bots can be used in conjunction with live chat agents so that bots
can take care of simple requests while humans focus on complex ones only when needed. This
results in improving the productivity and efficiency of your employees.
Increases sales and revenues
A virtual assistant for customer service has the potential to increase sales since they are
able to answer frequently asked questions about products and services quickly and accurately.
It saves users from going through lengthy FAQs pages or contacting customer support teams via
email or phone calls.
Better customer service
Customer service bots provide personalized answers based on previous conversations as well as
data collected from interactive sessions with customers. This helps businesses improve their
services by identifying common problems among customers and addressing them accordingly.
Offers data for analysis
A customer virtual assistant keeps an eye on users’ behavior and collects the data to further
make different metrics. This data is further used to analyze the interests, problems, common
queries, and much more about your target customers.
Why choose Appy Pie Chatbot to build a virtual customer assistant?
Interactive user interface
Appy Pie’s chatbot builder offers a user-friendly and intuitive visual editor to create a
chatbot in a few hours.
Irrespective of your industry type, you can choose a template and tweak it in the way you want
with Appy Pie’s chatbot building software.
Design and edit tools
Whether you want to tailor chatbot design or conversation flow, Appy Pie Chatbot offers
easy-to-use tools to completely customize your customer service assistant.
Appy Pie’s chatbot builder allows you to integrate your customer support assistant with other
software and help in processes like marketing, social media posting, etc.
You can improve your products by analyzing the conversation between your chatbot and customers
with the help of a feature offered by Appy Pie Chatbot.
Why do you need a customer service virtual assistant?
A virtual customer assistant is an artificial intelligence-powered chatbot that can interact with customers
and provide them with solutions to their queries. It is a great way to enhance customer experience, reduce
the number of calls received by call center agents and improve customer satisfaction.
These chatbots are perfect for businesses that want to increase their sales without increasing their costs.
They can easily respond to customer’s queries, and even suggest products or services that they might be
interested in. Customer support virtual assistants serve various purposes and help employees in avoiding