How to start a chat with another agent | Appy Pie Help

How to start a chat with another agent?

Follow the steps below to start a chat with another agent:

1. Go to your Livechat dashboard and click on the User icon in the top-right of the side menu.

2. Select an agent and click on the Messaging icon

3. Click on Start Chat in the chat panel.

4. Type your message and then click the Send icon. Your conversation will also appear under Ongoing Conversations.


 

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