How to view the visitor’s path | Appy Pie Help

How to view the visitor’s path?

Follow the steps below to view the visitor’s path:

  1. Go to your Livechat dashboard and in the left panel, you will see the Ongoing and Incoming Conversation menus. 

  2. Under Ongoing Conversation, select an ongoing chat.

  3. Click on the 3 dot icon in the top right of the Chat panel.

  4. Select View Visitor Path from the options.

  5. Here, you will see your visitor’s path.

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