How to manage existing agents | Appy Pie Help

How to manage existing agents?

Follow the steps below to manage existing agents:

1. Go to your Livechat dashboard and click on the Agent icon in the navigation menu.

2. You will be redirected to the Agent section where you can view all your existing agents. Under the action column, click on the 3 dot icon.

3. Click on Edit to edit the details of the agent.

4. Edit the details you want to update and then, click Update. 


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