How to add departments | Appy Pie Help

How to add departments?

Follow the steps below to add departments:

1. Go to your Livechat dashboard and click on the Agent icon in the navigation menu.

2. Click on Department and you will be redirected to the Departments section.

3. To add a department, click on the Add Departments button.

4. Enter Name, Description, and select an Agent. After providing the details, click on Add.

5. Once added, your department will appear here. 


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