Chatbots are used to simplify the interaction between humans and computers. Businesses create chatbots to remain available for their customers all the time and serve them better. Let’s face the truth, every other customer you have gained is likely to leave you if the service that you offer sucks.
To create a perfect chatbot you not only need the excellent features but also an attractive design. Let us check out how you can customize your bot’s widget as per your preferences.
Login to your chatbot account, go to Dashboard and select the bot widget you want to customize.
Select “Design Customization” tab in “Editor” section.
“Design Customization” section comes with two options - “Basic settings” and “Advance settings”.
In “Basic settings”, you can change the following :
In “Advance settings” tab, you get these additional options:
The applied color will be visible in the preview panel.
To add gradient to the widget, go to the “Gradient” tab and select the two preferred colors based on which gradient will be created.
The changes made will be reflected in the preview panel.
The change will be visible in the preview panel.
Note: ‘Save’ button in red indicates that you have made some changes in the “Design customization” tab
Now that you know how you can customize your chatbot design, let us understand why it is important that your chatbots look appealing.
Chatbot is one of the most effective tools for businesses to keep their users engaged. Businesses create chatbots for their websites so that their users can get instant responses to their queries.
Whether you are running a large or a small business, you can program the chatbots as per your business requirements and add them to your website for interacting with users like a live person.
Appy Pie’s Chatbot Builder offers various effective features such as chat customization, design customization, transfer chats to the live agent, and many more. Using Appy Pie’s no-code Chatbot Builder you can create your own chatbot without any technical knowledge.