Aircall Zendesk Integración mediante agentes de IA
Appy Pie Automate le permite integrar Aircall con Zendesk usando agentes de IA
- No se requiere tarjeta de crédito
- Prueba gratuita de 7 días
- Instalación rápida como un rayo
Simplifique la integración de Aircall Zendesk con una configuración perfecta
Configure fácilmente la integración de Aircall Zendesk sin codificación. Comience a automatizar sus flujos de trabajo e integre Aircall con Zendesk hoy mismo.
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Agente de llamadas rechazado
Se activa cuando un agente rechaza una llamada.
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Llamada atendida
Se activa cuando se contesta una llamada en Aircall.
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Llamada archivada
Se activa cuando se archiva una llamada en Aircall.
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Llamada asignada
Se activa cuando se asigna una llamada en Aircall.
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Llamada Comentada
Se activa cuando se comenta una llamada en Aircall.
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Llamada Creada
Se activa cuando se inicia una llamada en Aircall.
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Llamada finalizada
Se activa cuando finaliza una llamada en Aircall.
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Llamada colgada
Se activa cuando se cuelga una llamada en Aircall.
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Llamada que suena en el agente
Se activa cuando una llamada empieza a sonar en el agente en Aircall.
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Llamar con etiqueta
Se activa cuando se etiqueta una llamada.
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Llamada transferida
Se activa cuando se transfiere una llamada.
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Llamada no etiquetada
Se activa cuando una llamada no está etiquetada en Aircall.
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Contacto Creado
Se activa cuando se crea un contacto en Aircall.
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Contacto Suprimido
Se activa cuando se elimina un contacto en Aircall.
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Contacto Actualizado
Se activa cuando se actualiza un contacto en Aircall.
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Número Cerrado
Se activa cuando se cierra un número en Aircall.
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Número creado
Se activa cuando se crea un número en Aircall.
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Número eliminado
Se activa cuando se elimina un número en Aircall.
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Número de aperturas
Se activa cuando se abre un número en Aircall.
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Usuario conectado
Se activa cuando un usuario se conecta en Aircall.
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Usuario creado
Se activa cuando se crea un usuario en Aircall.
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Usuario eliminado
Se activa cuando se elimina un usuario en Aircall.
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Usuario desconectado
Se activa cuando un usuario se desconecta en Aircall.
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Nuevo Grupo
Se activa cada vez que se crea un nuevo grupo en Zendesk.
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Nueva nota interna
Se activa cuando se crea una nota interna en Zendesk.
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Nueva Organización
Se activa cuando se agrega una nueva organización a Zendesk.
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Nuevo billete
Se activa cada vez que se añade un nuevo ticket a una vista.
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Nuevo usuario
Se activa cuando se crea un nuevo usuario en Zendesk.
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Billete actualizado
Se activa cada vez que se actualiza un ticket. (Nota: Zendesk puede tardar una hora en hacer que los tickets estén disponibles a través de su API con este disparador).
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Usuario actualizado
Se activa cuando se actualiza un usuario en Zendesk.
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Crear organización
Crear una nueva organización.
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Crear billete
Cree un nuevo ticket.
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Crear usuario
Crear un nuevo usuario.
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Organización de la actualización
Actualizar una organización existente.
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Ticket de actualización
Modificar el estado de un ticket existente o añadir comentarios.
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Actualizar usuario
Modificar un usuario existente.
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Agente de llamadas rechazado
Se activa cuando un agente rechaza una llamada.
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Llamada atendida
Se activa cuando se contesta una llamada en Aircall.
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Llamada archivada
Se activa cuando se archiva una llamada en Aircall.
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Llamada asignada
Se activa cuando se asigna una llamada en Aircall.
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Llamada Comentada
Se activa cuando se comenta una llamada en Aircall.
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Llamada Creada
Se activa cuando se inicia una llamada en Aircall.
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Llamada finalizada
Se activa cuando finaliza una llamada en Aircall.
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Llamada colgada
Se activa cuando se cuelga una llamada en Aircall.
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Llamada que suena en el agente
Se activa cuando una llamada empieza a sonar en el agente en Aircall.
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Llamar con etiqueta
Se activa cuando se etiqueta una llamada.
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Llamada transferida
Se activa cuando se transfiere una llamada.
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Llamada no etiquetada
Se activa cuando una llamada no está etiquetada en Aircall.
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Contacto Creado
Se activa cuando se crea un contacto en Aircall.
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Contacto Suprimido
Se activa cuando se elimina un contacto en Aircall.
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Contacto Actualizado
Se activa cuando se actualiza un contacto en Aircall.
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Número Cerrado
Se activa cuando se cierra un número en Aircall.
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Número creado
Se activa cuando se crea un número en Aircall.
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Número eliminado
Se activa cuando se elimina un número en Aircall.
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Número de aperturas
Se activa cuando se abre un número en Aircall.
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Usuario conectado
Se activa cuando un usuario se conecta en Aircall.
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Usuario creado
Se activa cuando se crea un usuario en Aircall.
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Usuario eliminado
Se activa cuando se elimina un usuario en Aircall.
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Usuario desconectado
Se activa cuando un usuario se desconecta en Aircall.
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Nuevo Grupo
Se activa cada vez que se crea un nuevo grupo en Zendesk.
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Nueva nota interna
Se activa cuando se crea una nota interna en Zendesk.
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Nueva Organización
Se activa cuando se agrega una nueva organización a Zendesk.
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Nuevo billete
Se activa cada vez que se añade un nuevo ticket a una vista.
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Nuevo usuario
Se activa cuando se crea un nuevo usuario en Zendesk.
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Billete actualizado
Se activa cada vez que se actualiza un ticket. (Nota: Zendesk puede tardar una hora en hacer que los tickets estén disponibles a través de su API con este disparador).
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Usuario actualizado
Se activa cuando se actualiza un usuario en Zendesk.
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Crear organización
Crear una nueva organización.
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Crear billete
Cree un nuevo ticket.
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Crear usuario
Crear un nuevo usuario.
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Organización de la actualización
Actualizar una organización existente.
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Ticket de actualización
Modificar el estado de un ticket existente o añadir comentarios.
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Actualizar usuario
Modificar un usuario existente.
Cómo funcionan las integraciones Aircall y Zendesk
Siga los pasos a continuación para comenzar a configurar sus integraciones Aircall usando Appy Pie Automate: using Appy Pie Automate:
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Step 1: Select Trigger
Choose a trigger app you want, select event, authenticate & successfully Test
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Step 2: Select Action
After Completing Trigger test Continue to Select “Action App” from the list.
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Step 3: Authenticate
Select a resulting action from the Action Event list & authenticate your Action App.
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Step 4: Set-up & Test
Select the data you want to send from Trigger to Action & Your Connect is ready!
Streamline Your Workflow with Appy Pie Automation
Frequently Asked Questions
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Aircall es el centro de llamadas basado en la nube y el sistema telefónico preferido por las empresas modernas. Una plataforma de voz que se integra a la perfección con las herramientas de productividad y helpdesk más populares. Aircall se creó para facilitar la gestión de la asistencia telefónica: accesible, transparente y colaborativa.
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Zendesk es el software de atención al cliente basado en la nube líder en el mundo que proporciona una plataforma única para que las empresas mejoren su servicio, atención y experiencia del cliente a través de múltiples canales, como el correo electrónico, las redes sociales y los servicios de ayuda.
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The integration between Aircall and Zendesk is a seamless process that allows for efficient data sharing and collaboration between the two applications. Here's a step-by-step guide on how this integration works:
- Connection Establishment: The first step is establishing a secure connection between Aircall and Zendesk. This is typically done through an API (Application Programming Interface) integration, where both apps communicate and exchange data.
- Data Mapping: By aligning corresponding data elements, this process guarantees meaningful and contextually correct data sharing in real-time.
- Authentication and Authorization: This step ensures that only authorized entities can interact with data, preventing unauthorized access and potential breaches.
- Data Synchronization: With the connection, mapping, and authentication in place, data is synchronized between the apps.
- Real-time Updates: This feature provides users with the most recent information, enabling them to make informed decisions based on live data.
- Customization and Automation: Tailor the integration to specific business needs. Automate processes, trigger actions and set up notifications to enhance efficiency and streamline workflows.
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While assessing the security of integrating Aircall with Zendesk, one must ensure the encryption protocols are strong when transmitting data between both apps. Appy Pie is compliant with various data protection regulations like GDPR and CCPA. It also offers two-factor authentication and encryption. Here's a concise guide to assessing the security of the Aircall-Zendesk integration:
- Data Encryption: This will ensure that any information shared remains secure and inaccessible to unauthorized parties.
- Authentication and Authorization: It is crucial to ensure that the integration process has strong two-factor authentication mechanisms.
- Access Control: This will prevent unauthorized users from gaining access to sensitive information or performing actions they are not permitted to do.
- Data Storage Security: This ensures that the databases or storage systems used by Aircall and Zendesk integration have adequate security measures.
- User Education and Awareness: Appy Pie ensures that the businesses using the integrated apps are trained to recognize potential security threats.
Popular Templates for Aircall + Zendesk Integration
Discover our most popular templates, designed to simplify and optimize your automation processes
Call Created to Create User
Create User from Zendesk from Call Created to Aircall
Call Ringing On Agent to Create Ticket
Create Ticket from Zendesk from Call Ringing On Agent to Aircall
Call Ringing On Agent to Create Organization
Create Organization from Zendesk from Call Ringing On Agent to Aircall
Call Agent Declined to Create Ticket
Create Ticket from Zendesk from Call Agent Declined to Aircall
Call Agent Declined to Create User
Create User from Zendesk from Call Agent Declined to Aircall
Call Agent Declined to Update User
Update User in Zendesk when Call Agent Declined is added to Aircall
Call Agent Declined to Create Organization
Create Organization from Zendesk from Call Agent Declined to Aircall
Call Agent Declined to Update Organization
Update Organization in Zendesk when Call Agent Declined is added to Aircall
Call Created to Update User
Update User in Zendesk when Call Created is added to Aircall
Call Created to Update Ticket
Update Ticket in Zendesk when Call Created is added to Aircall
Call Created to Create Ticket
Create Ticket from Zendesk from Call Created to Aircall
Call Created to Create Organization
Create Organization from Zendesk from Call Created to Aircall
Call Created to Update Organization
Update Organization in Zendesk when Call Created is added to Aircall
Call Ringing On Agent to Update User
Update User in Zendesk when Call Ringing On Agent is added to Aircall
Call Ringing On Agent to Create User
Create User from Zendesk from Call Ringing On Agent to Aircall
Call Ringing On Agent to Update Ticket
Update Ticket in Zendesk when Call Ringing On Agent is added to Aircall
Call Ringing On Agent to Update Organization
Update Organization in Zendesk when Call Ringing On Agent is added to Aircall
Call Agent Declined to Update Ticket
Update Ticket in Zendesk when Call Agent Declined is added to Aircall
Call Transfered to Create User
Create User from Zendesk from Call Transfered to Aircall
Call Transfered to Create Organization
Create Organization from Zendesk from Call Transfered to Aircall
Call Answered to Create User
Create User from Zendesk from Call Answered to Aircall
Call Transfered to Create Ticket
Create Ticket from Zendesk from Call Transfered to Aircall
Call Transfered to Update Ticket
Update Ticket in Zendesk when Call Transfered is added to Aircall
Call Transfered to Update Organization
Update Organization in Zendesk when Call Transfered is added to Aircall
Call Answered to Create Organization
Create Organization from Zendesk from Call Answered to Aircall
Call Answered to Update Organization
Update Organization in Zendesk when Call Answered is added to Aircall
Call Hungup to Create User
Create User from Zendesk from Call Hungup to Aircall
Call Hungup to Create Organization
Create Organization from Zendesk from Call Hungup to Aircall
Call Hungup to Update Organization
Update Organization in Zendesk when Call Hungup is added to Aircall
Call Answered to Create Ticket
Create Ticket from Zendesk from Call Answered to Aircall
Call Answered to Update User
Update User in Zendesk when Call Answered is added to Aircall
Call Answered to Update Ticket
Update Ticket in Zendesk when Call Answered is added to Aircall
Call Hungup to Update User
Update User in Zendesk when Call Hungup is added to Aircall
Call Hungup to Update Ticket
Update Ticket in Zendesk when Call Hungup is added to Aircall
Call Transfered to Update User
Update User in Zendesk when Call Transfered is added to Aircall
Call Hungup to Create Ticket
Create Ticket from Zendesk from Call Hungup to Aircall
Call Commented to Create Ticket
Create Ticket from Zendesk from Call Commented to Aircall
Call Commented to Create Organization
Create Organization from Zendesk from Call Commented to Aircall
Call Commented to Update Ticket
Update Ticket in Zendesk when Call Commented is added to Aircall
Call Tagged to Create User
Create User from Zendesk from Call Tagged to Aircall
Call Untagged to Create Ticket
Create Ticket from Zendesk from Call Untagged to Aircall
Call Untagged to Update Organization
Update Organization in Zendesk when Call Untagged is added to Aircall
Call Ended to Update User
Update User in Zendesk when Call Ended is added to Aircall
Call Ended to Update Ticket
Update Ticket in Zendesk when Call Ended is added to Aircall
Call Commented to Update Organization
Update Organization in Zendesk when Call Commented is added to Aircall
Call Tagged to Create Ticket
Create Ticket from Zendesk from Call Tagged to Aircall
Call Tagged to Update Organization
Update Organization in Zendesk when Call Tagged is added to Aircall
Call Untagged to Update User
Update User in Zendesk when Call Untagged is added to Aircall
Call Ended to Create Ticket
Create Ticket from Zendesk from Call Ended to Aircall
Call Ended to Create Organization
Create Organization from Zendesk from Call Ended to Aircall
Call Commented to Update User
Update User in Zendesk when Call Commented is added to Aircall
Call Tagged to Update User
Update User in Zendesk when Call Tagged is added to Aircall
Call Untagged to Create User
Create User from Zendesk from Call Untagged to Aircall
Call Untagged to Create Organization
Create Organization from Zendesk from Call Untagged to Aircall
Call Untagged to Update Ticket
Update Ticket in Zendesk when Call Untagged is added to Aircall
Call Ended to Update Organization
Update Organization in Zendesk when Call Ended is added to Aircall
Call Commented to Create User
Create User from Zendesk from Call Commented to Aircall
Call Tagged to Create Organization
Create Organization from Zendesk from Call Tagged to Aircall
Call Tagged to Update Ticket
Update Ticket in Zendesk when Call Tagged is added to Aircall
Call Assigned to Create Ticket
Create Ticket from Zendesk from Call Assigned to Aircall
Call Assigned to Update Ticket
Update Ticket in Zendesk when Call Assigned is added to Aircall
Call Archived to Update Ticket
Update Ticket in Zendesk when Call Archived is added to Aircall
Call Archived to Create Ticket
Create Ticket from Zendesk from Call Archived to Aircall
Call Archived to Update User
Update User in Zendesk when Call Archived is added to Aircall
Call Assigned to Create User
Create User from Zendesk from Call Assigned to Aircall
Call Assigned to Update User
Update User in Zendesk when Call Assigned is added to Aircall
Call Assigned to Create Organization
Create Organization from Zendesk from Call Assigned to Aircall
Call Assigned to Update Organization
Update Organization in Zendesk when Call Assigned is added to Aircall
Call Archived to Create User
Create User from Zendesk from Call Archived to Aircall
Call Archived to Create Organization
Create Organization from Zendesk from Call Archived to Aircall
Call Archived to Update Organization
Update Organization in Zendesk when Call Archived is added to Aircall
Number Created to Create Ticket
Create Ticket from Zendesk from Number Created to Aircall
Number Created to Update Ticket
Update Ticket in Zendesk when Number Created is added to Aircall
Number Deleted to Create User
Create User from Zendesk from Number Deleted to Aircall
Number Opened to Create User
Create User from Zendesk from Number Opened to Aircall
Number Opened to Create Organization
Create Organization from Zendesk from Number Opened to Aircall
Number Opened to Update Organization
Update Organization in Zendesk when Number Opened is added to Aircall
Number Created to Create Organization
Create Organization from Zendesk from Number Created to Aircall
Number Created to Update Organization
Update Organization in Zendesk when Number Created is added to Aircall
Number Deleted to Create Organization
Create Organization from Zendesk from Number Deleted to Aircall
Number Deleted to Update Ticket
Update Ticket in Zendesk when Number Deleted is added to Aircall
Number Deleted to Update Organization
Update Organization in Zendesk when Number Deleted is added to Aircall
Number Opened to Update User
Update User in Zendesk when Number Opened is added to Aircall
Number Opened to Update Ticket
Update Ticket in Zendesk when Number Opened is added to Aircall
Number Created to Create User
Create User from Zendesk from Number Created to Aircall
Number Opened to Create Ticket
Create Ticket from Zendesk from Number Opened to Aircall
Number Created to Update User
Update User in Zendesk when Number Created is added to Aircall
Number Deleted to Create Ticket
Create Ticket from Zendesk from Number Deleted to Aircall
Number Deleted to Update User
Update User in Zendesk when Number Deleted is added to Aircall
Number Closed to Create User
Create User from Zendesk from Number Closed to Aircall
Number Closed to Update User
Update User in Zendesk when Number Closed is added to Aircall
Number Closed to Create Organization
Create Organization from Zendesk from Number Closed to Aircall
Number Closed to Update Ticket
Update Ticket in Zendesk when Number Closed is added to Aircall
Number Closed to Create Ticket
Create Ticket from Zendesk from Number Closed to Aircall
Number Closed to Update Organization
Update Organization in Zendesk when Number Closed is added to Aircall
Contact Created to Update User
Update User in Zendesk when Contact Created is added to Aircall
Contact Updated to Create Ticket
Create Ticket from Zendesk from Contact Updated to Aircall
Contact Updated to Update Ticket
Update Ticket in Zendesk when Contact Updated is added to Aircall
Contact Updated to Update Organization
Update Organization in Zendesk when Contact Updated is added to Aircall
Contact Created to Create Ticket
Create Ticket from Zendesk from Contact Created to Aircall
Contact Created to Create User
Create User from Zendesk from Contact Created to Aircall
Contact Created to Update Ticket
Update Ticket in Zendesk when Contact Created is added to Aircall
Contact Created to Update Organization
Update Organization in Zendesk when Contact Created is added to Aircall
Contact Created to Create Organization
Create Organization from Zendesk from Contact Created to Aircall
Contact Updated to Create Organization
Create Organization from Zendesk from Contact Updated to Aircall
Contact Updated to Create User
Create User from Zendesk from Contact Updated to Aircall
Contact Updated to Update User
Update User in Zendesk when Contact Updated is added to Aircall
Contact Deleted to Create User
Create User from Zendesk from Contact Deleted to Aircall
Contact Deleted to Create Organization
Create Organization from Zendesk from Contact Deleted to Aircall
Contact Deleted to Update Ticket
Update Ticket in Zendesk when Contact Deleted is added to Aircall
Contact Deleted to Create Ticket
Create Ticket from Zendesk from Contact Deleted to Aircall
Contact Deleted to Update User
Update User in Zendesk when Contact Deleted is added to Aircall
Contact Deleted to Update Organization
Update Organization in Zendesk when Contact Deleted is added to Aircall
User Created to Create Organization
Create Organization from Zendesk from User Created to Aircall
User Deleted to Create Ticket
Create Ticket from Zendesk from User Deleted to Aircall
User Deleted to Update User
Update User in Zendesk when User Deleted is added to Aircall
User Deleted to Create Organization
Create Organization from Zendesk from User Deleted to Aircall
User Created to Create Ticket
Create Ticket from Zendesk from User Created to Aircall
User Created to Update User
Update User in Zendesk when User Created is added to Aircall
User Created to Update Organization
Update Organization in Zendesk when User Created is added to Aircall
User Deleted to Update Ticket
Update Ticket in Zendesk when User Deleted is added to Aircall
User Created to Create User
Create User from Zendesk from User Created to Aircall
User Created to Update Ticket
Update Ticket in Zendesk when User Created is added to Aircall
User Deleted to Create User
Create User from Zendesk from User Deleted to Aircall
User Deleted to Update Organization
Update Organization in Zendesk when User Deleted is added to Aircall
User Connected to Create User
Create User from Zendesk from User Connected to Aircall
User Connected to Create Organization
Create Organization from Zendesk from User Connected to Aircall
User Disconnected to Create Organization
Create Organization from Zendesk from User Disconnected to Aircall
User Disconnected to Update User
Update User in Zendesk when User Disconnected is added to Aircall
User Connected to Create Ticket
Create Ticket from Zendesk from User Connected to Aircall
User Connected to Update User
Update User in Zendesk when User Connected is added to Aircall
User Disconnected to Create Ticket
Create Ticket from Zendesk from User Disconnected to Aircall
User Disconnected to Create User
Create User from Zendesk from User Disconnected to Aircall
User Connected to Update Ticket
Update Ticket in Zendesk when User Connected is added to Aircall
User Connected to Update Organization
Update Organization in Zendesk when User Connected is added to Aircall
User Disconnected to Update Ticket
Update Ticket in Zendesk when User Disconnected is added to Aircall
User Disconnected to Update Organization
Update Organization in Zendesk when User Disconnected is added to Aircall
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