Step 1. Go to reportaproblem.apple.com and sign in with your Apple ID and password.
Step 2. Open the “I’d like to” dropdown menu.
Step 3. Select Request a refund from the dropdown menu.
Step 4. Open the “Tell Us More” dropdown menu to select a reason for a refund.
Step 5. Select a reason for a refund from the menu.
Step 6. Once you have selected the reason, click Next.
Step 7. Select the item for which you want to request a refund from your purchase history.
Step 8. Once you have selected the item, click Next.
Step 9. Enter a description of the issue in the text box.
Step 10. Once you’ve described the issue, click Submit.
Note: Once you have submitted your refund request, Apple will update you in a few days whether your request for a refund is approved