Online Support:

Chat Support: Bottom right of each page(Monday-Friday 10AM-8PM EST)
Phone Support: US(Toll Free) +1-888-322-7617(Monday-Friday 10AM-8PM EST)
Email/Ticket Support: support@appypie.com(Monday-Friday 10AM-8PM EST)

Offline Support:

Please refer to Frequently Asked Questions below:

Basics (3)

What is an App?

An App is short name for “Application”. Apps are created for multipurpose: games, books, restaurant’s menus, news, and various other utility apps. Appy Pie Mobile App builder software help you to build App for various purposes and allows you to share it with your friends. Best part, its free and involves no prior coding knowledge.

Who can use Appy Pie’s App Builder?

Anyone who can surf web or anyone who want to create an app for self or for their business can use Appy Pie’s App Builder

I don’t reside in US. Can I still use Appy Pie Mobile App Builder tool?

Yes Any Person in the world, Can Avail Services of Our Award winning App Maker

Introduction to Appy Pie (9)

Why Appy Pie?

  1. Apps can be Designed for Free
  2. Create an App in Minutes
  3. No Coding Skills Required
  4. App Revisions / Updates are Real Time
  5. Send Push Notifications
  6. Apps can be easily Monetized
  7. App publishers get real-time App Analytics
  8. Share App with Friends

How Does Appy Pie App Engine Work?

Mobile Aps Created with Appy Pie’s award winning App are created by a Combination of HTML 5, CSS3 & Java Scripts, these are then coupled with a HTML5 to Mobile Framework Like Phonegap that with the help of ¬¬its API’S connect with Native API’s of Operating Systems of Mobile Devices and thereby acting as an interface between the HTML 5 APP & Native Phone Api’s. Appy Pie App Builder Platform is connected with all the Apps created using their platform using their Proprietary Rest API’S that enables Our Users to Update their apps on the fly as well as Send Pus Notification

How Does Appy Pie App Engine Work

Do I need to know any programming?

No, for building an App using Appy Pie Free Mobile App Builder, you don’t need to know any programming or any coding skills. Wizard require only basic information and selection based on your requirements.

What are elements of an Appy Pie App Engine?

Appy Pie delivers a rich user interface for a mobile application by using HTML5 with JavaScript & CSS. Using PhoneGAP API user interfaces can be created with JavaScript component libraries that render interactive user interface widgets using HTML5 elements.

Device specific functionalities such as camera access, geolocation, and accelerometer readings are exposed through a JavaScript API.
What are elements of an Appy Pie App Engine

How much time does it require to create App on Appy Pie?

Process is very simple and has only 4 Steps, so it would take hardly 3-4 minutes to complete the process for building an App.

How many apps can I create?

There is no limit set for Apps, either free or paid users.

Which platforms are you currently supporting?

Currently we are supporting iOS and Android based Phones & Tabs and Soon Launching Support for Windows8 based phones.

Do you have Plans for Resellers?

Yes we offer 100% Private Labeled Plans for Resellers for details about the plan Visit http://www.appypie.com/reseller-plan

Appy Pie Publishing Plans (8)

Can I upgrade plan for my App?

Yes, you can upgrade your plan from “Free to Basic”, “Basic to Gold” or “Gold to Platinum” anytime.

How Do I Upgrade My Plan?

In your “My Apps Area” Click on the “My Plan” Button of the App you would like to Upgrade and Upgrade to the plan that best Suits your Requirement as per the Screen Shot Below.

How do i upgrade my plan

How Do I Downgrade My Plan?

In your “My Apps Area” Click on the “My Plan” Button and Downgrade of the App you would like to Downgrade to the plan that best Suits your Requirement as per the Screen Shot Below.

How Do I Downgrade My Plan

Can I stop paying or stop my service? Is there any lock-in period?

If you are registered under Basic, Gold or Platinum plan, cancelling or stopping your payments will lead to disable your App for new as well as existing user. There is no such lock-in period.

What are the Benefits of Upgrading to One of the Paid plans?

Following are the Benefits of Upgrading to One of Our Premium Plans:

  1. Edit / Update / Revise your App on a Regular Basis using our App Builder
  2. Appy Pie’s experienced team of Developers ensures your App is Live on iTunes.
  3. Enable Push Notifications, App Monetization, App Analytics & Much More.
  4. Premium Support via Chat, Email & Phone.

In Your Free Plan, Can I Edit / Update/ Revise My Android / iPhone App on a Regular Basis?

No in our Free Plan, You can only create your app once and after creation it cannot be edited.

How Does Your Publishing Plans Work?

Following is a Screenshot of our Plublishing Plans:
How Does Your Publishing Plans Work

How to install the Android App that’s ready to download ?

Steps to install android app that’s ready to download from the appypie account:-

  1. Download the apk file from appypie on the android device.
  2. Run the apk file.
  3. A pop up message will come,press settings option on the pop up.
  4. Tick on unknown sources option.
  5. Now try to run the apk file again,The app will be installed now.

Creating / Updating / Deleting Your App (19)

I changed/updated my app icon and/or background image/splash screen but the changes don’t reflect on my App?

When you change the app icon or your app background this means that our platform has to rebuild your app, Once your app is successfully rebuild then your will get an email from our platform confirming the same its then you need to un-install the current app on your mobile devices and re-install the newly re-built apps and on successful installation the changes with your app icon or background image will reflect.
If your apps are already live on app store, this means we will have to resubmit your app stores and on approval the changes should reflect on your live apps as well.

How to add custom page icons to my app?

You can refer to the Video Tutorial Below to learn how you can add custom page icons to your Mobile App


Can I restrict access of my app to registered users only?

You can use Login Page to restrict access of your app to only registered users. When added, Login Page by default becomes first page of the app.

How Can I add Discount Coupons/Loyalty Cards into my Appy Pie App?

To add Coupons/Loyalty Cards into your Appy Pie App, follow following steps:

 

  1. Add Coupon Page into Dashboard with Default app pages
  2. Please add the heading, validity dates, terms and condition, Code
  3. Hit Generate Button  to produce BARCODE
  4. Coupons/Loyalty Card feature is now added into your Appy Pie App, this feature also supports Pasbook feature of iOS, thereby enabling your app  to store Coupons/Loyalty Card in Pasbook of your iPhone

 

How Can I add Discount Coupons/Loyalty Cards into my Appy Pie App

How do I create an App?

Appy Pie offers you easiest and fastest way to create app. You just need to click “Launch Your Mobile App” tab on the homepage of the Appy Pie website and follow simple steps:

  1. Select App Type
  2. Update/Modify App Settings
  3. Change/Update App Pages
  4. Publish.

Follow above provided 4 simple steps and get your App ready.

How can I convert my Mobile Website into an App?

1. Make sure your App is set to Bottom View
2. To convert your Mobile Website into App, you can simply use our Website Page to add your Website link as shown below:

 

How can I convert my Mobile Website into an App?

 

3. Once Saved, Re-arrange Icons so that the Website Page becomes the first page of the app, as this will ensure the website Auto Loads when the app opens.

I have Custom Requirements for a Mobile App which can’t be accomplished using your app builder, what choices do I have?

You can send us your Requirement Specification to sales@appypie.com and we will send you a quote and time frame to get that custom app completed.

I am confused, What Logo Size and Image size actually means?

Since we use this logo for uploading onto the Apple iTunes Store and Google Play, so as per their guidelines, we need logo of size in 1024 x 1024 px and for image it is 768 x 1004 px. For More details please check following Table:
 


Use this logo for uploading onto the Apple iTunes Store and Google Play

Can I upload my own Logo or Background Image or I have to use Images from Library?

Yes, you can upload your own Logo or Background image.

How Can I Rearrange / Remove Pages or Page Icons from my Mobile App?

You can refer to the Video Tutorial Below to learn how you can Rearrange App Page Icons or Remove App Pages from your Mobile App


Do you have an app Page that allows me to take Appointments?

Yes we have an appointment Scheduler Page that allows you to take appointments.

How to add external URL to the service page ?

Go to the service page, there you will find link text & External URL below the body. Enter your anchor text name in the link text box and the URL in the External URL box and then click Save/update button . Now your External URL is added in the service page

Can I update my App?

Yes, you can update your App by log-in to your Appy Pie Dashboard. Here you will see “My Apps”, getting into this section you will find “App Settings” tab with each of your App. Click on it and start updating.

Can I delete my App?

Yes, you can delete your App, but till the time App Status is “In Process”.

I am on one of your Paid Plans, How Can I Edit / Update/ Revise My Android / iPhone App?

In your “My Apps Area” Click on the “App Settings” Button of the App you would like to edit and this will take you to the App Wizard Add/Edit the Desired Changes to the App as per your Requirement and on Saving the same you will get the following message as shown In Screenshot Below and the Changes would reflect on the App on the fly, but sometimes you might experience a delay of 5-10 minutes for the changes to reflect on the App.

I am on one of your Paid Plans,  How Can I Edit / Update/ Revise My Android / iPhone App?

Monetizing, Sharing & Measuring your App (9)

How to Obtain API client ID and secret Key within your Paypal account?

To Obtain API client ID and secret Key within your Paypal account, Please refer to following Steps:

1. Select Application Section on Paypal

Please open https://developer.paypal.com/ and Log In.

Select Application Section on Paypal

2. Click on Create New Btn

Select Create New to receive REST API credentials

3.Create Your Application to receive REST API credentials

Create Your Application to receive REST API credentials

4.Select your Created app

Select your app

5.Here is your REST API credentails

Your REST API credentails

How to Monetize Your Window App?

On Monetize your Apps Page, To activate the Monetization feature on your Window App, You would need to submit your Application/Product ID and ad unit ID. To Obtain both ID, Launch the following Tutorial. Launch Tutorial

How Can I earn from my App created using Appy pie?

You can earn from your App in many ways but following are a few obvious ones:

  1. Earn from Advertising on your app by enabling iAds on your iPhone Apps & Admob on your Android Devices
  2. You can charge users for downloading your app from iTunes & Google Play Market Places by using your account settings, Instead of offering them for free.
  3. Getting sponsorship for a mobile app is the best way of getting assured high returns from it.
  4. If you provide services in either online/offline world you can get a lot of good leads from your app.

How to Monetize Your Android App?

On Monetize your Apps Page, To activate the Monetization feature on your Android App, You would need to submit your App’s Admob’s Publisher ID. To Obtain Your App’s Admob’s Publisher ID, Launch the following Tutorial. Launch Tutorial

How to monetize your iPhone App?

On Monetize your Apps Page, To activate the Monetization feature on your iPhone App,  Just Click on the Activate Button to start Monetizing your app with iAds.

(See Screenshot Below)
How to monetize your iPhone App

How to Integrate Google Analytics to your App?

The following tutorial will guide you through the process of Registering Google Analytics Account & Obtaining the UA-ID for your App for Google Analytics Integration: Launch Tutorial

Once you have Obtained UA-ID  then goto your “My Apps Area” Click on the “Analytics” Button of the App and simply paste the UA-ID and save it, this will activate Google Analytics feature for your iOS & Android Apps.

Can I integrate my own ads in my app?

No, You can only enable or disable the Ads, Appy Pie Platform doesn’t support customized ads. We have integrated Admob for Android, and iAD for iPhone.

How do I share my App with my mates/friends?

You can Share App with your Friends Using the Share App feature available in your “My Apps Area” Click on the “Share App” Button of the App and you will be able to import your contacts from Gmail, Yahoo, Live etc and send them a pre-templated email using our system comprising of your Download links to your App on iTunes, Google Play & App Pie Marketplace

Do I have to pay for sharing?

No, Sharing links and other mediums like accessing Appy Pie Market Place is absolutely free.

Setting Up PUSH Notifications (3)

How to activate Your App’s Push Notification Service on Android Devices?

To activate your App’s Push Notification Service on Android Devices, You would need to submit your App’s Google Play App Package Name. To Obtain Your App’s Google Play App Package Name, Launch the following Tutorial. Launch Tutorial

How to activate Your App’s Push Notification Service on iPhone Devices?

To activate your App’s Push Notification Service on iPhone Devices, You would need to submit your App’s Apple ID.To Obtain Your App’s Apple ID, Launch the following Tutorial. Launch Tutorial

How to send push notifications on Appy Pie Platform?

To Send Push Notifications Goto your “My Apps Area” Click on the “Notification” Button of the App you would like to send push Notifications on, Please ensure that Status of the Service is Active, If Inactive then please wait for the Apps to Go Live on App Stores as once they are ,the Service status will automatically Change to Active. Once the Status is Active Choose the App Type (Android/iPhone/Windows/Blackberry), type the message and send the Push Notification, repeat the same process for the remaining apps.

 

(See Screenshot Below)

How to send push notifications on Appy Pie Platform?

Restaurant App Specials (3)

Can I add Food-Ordering Feature to my App?

Yes you can, To Enable this feature Go to Your App Page, Add the “Food-Ordering” page in your main App Area followed by Adding your Business Name this will add the Food-Ordering to your App However you still need to add Configuration Settings and Food Menu Items through your “My App” area.

 

(See Screenshot Below)

 

Can I add Food-Ordering Feature to my App

How to Integrate GrubHub Food Ordering Feature to Your Restaurant App?

On the App Page of Your Restaurant App , Add the GrubHub page in your main App Area, Type in your  Restaurant GrubHub URL that you wish to Integrate and hit Preview, Once the mobile version of your Opentable Restaurant page is fully loaded on the App then Click Save / Update Button.
Eg. URL:http://www.grubhub.com/indy/lockerbie-square/healthy/?cityId=23&custId=275510&selectCustomer=Y&showAsSearchResults=Y

(See Screenshot Below)
How to Integrate GrubHub Food Ordering Feature to Your Restaurant App?

How to Integrate OpenTable Reservation Feature to Your Restaurant App?

On the App Page of Your Restaurant App , Add the OpenTable page in your main App Area, Type in your  Restaurant OpenTable URL that you wish to Integrate and hit Preview, Once the mobile version of your Opentable Restaurant page is fully loaded on the App then Click Save / Update Button.
Eg. URL:www.opentable.com/ariyoshi-japanese-restaurant

(See Screenshot Below)
How to Integrate OpenTable  Reservation Feature to Your Restaurant App?

Add Multimedia Pages (11)

Can I play my Podcast or link my Media Rss to the App?

Yes you can Play your Podcast in your app by linking the Media Rss file of your Podcast By simply adding your media RSS URL and adding a name to your podcast and then preview the same to see if all is working, please see the screenshot below:

Can I play my Podcast or link my Media Rss to the App?

Can I add M-Commerce feature to my App?

Yes you can, To Enable this feature Go to Your App Page, Add the “M-Commerce” page in your main App Area followed by Adding your Business Name this will add the M-Commerce to your App However you still need to add Configuration Settings and product cataloging through your “My App” area.

 

(See Screenshot Below)
Can I add M-Commerce feature to my App

How Can I add Configuration Settings and product cataloging of “M-Commerce” feature?

The below Video will guide you with the process of Setting Up Configuration Settings and product cataloging of “M-Commerce” feature through your “My App” area:

How to obtain your ustream Channel URL?

The following tutorial will guide you through the process obtain your ustream Channel URL: Launch Tutorial

How Can I add Youtube Videos to My App?

On Your App Page, Add the Video page in your main App Area, Type the Name of your channel that you wish to Integrate and hit Preview, Once the Videos of your Channel are loaded on the App then Click Save / Update Button.
(See Screenshot Below)

How Can I add Video’s to My App?

How to Integrate BeatPort Music to your App?

On the App Page, Add the Sound page in your main App Area, Type in your BeatPort’s Play List Name followed by BeatPort’s Label URL that you wish to Integrate, Select the Album of your Choice from the Selected Label and then hit the Update URL Button, Once the Album Picture is fully loaded on the App, You can click on the Picture and listen to the Songs by pressing the play Button, If all is as per you choice then Click Save / Update Button.
Eg. URL: http://www.beatport.com/label/le7els/21672
(See Screenshot Below)
 How to Integrate BeatPort Music to your App?

How to Integrate SoundCloud Music to your App?

You can Refer to the Video Tutorial Below to learn how you can Integrate SoundCloud Music to your App.

How do I add ShoutCast Radio to My App?

On the App Page, Add the Sound page in your main App Area, Type in your Radio Station Name followed by Radio PLS URL that you wish to Integrate, and then click on Preview to load the player to play your radio station, if all is as per you choice then Click Save / Update Button.

(See Screenshot Below)
How do I add ShoutCast Radio to My App?

Can I add Camera Feature to My App?

Yes you can, To Enable this feature Go to Your App Page, Add the “Pocket Tools” page in your main App Area, Select the Camera Plugin & then Enter Name of this Feature and you are good to go, This Feature allows you to take pictures and share them on twitter & Facebook.

(See Screenshot Below)
Can I add Camera Feature to My App

Is there an option to integrate a GPS component into my app?

Yes you can, To Enable this feature Go to Your App Page, Add the “Pocket Tools” page in your main App Area, Select the Location Plugin & then Enter Name of this Feature and you are good to go, This Feature allows you to ascertain your location via mobile GPS with an option to share your location on twitter & Facebook.
(See Screenshot Below)
Is there an option to integrate a GPS component into my app

How to I add a Pdf File or E-Book to My App?

You can Simply upload your pdf on one of the websites that allow pdf upload like slideshare.net, scribd.com etc. Once the file is uploaded and you have the link to your pdf file then Go to Your App Page On Your App Page, Add the “Website” page in your main App Area, Enter the URL Of your PDF File and then Preview to ensure the pdf opens correctly and save this to activate this feature. The same could be accomplished using the Service Page.

Add Social Pages (13)

My Facebook Page is not being accepted as its giving me an “Invalid Url” error?

This Mostly happens if your Facebook Page is a private page, so the best way to investigate this is by

 

1)      Sign out from your Facebook Account
2)      Now Try opening the Facebook Page of your favorite browser
3)      If your page doesn’t open and you get redirected to facebook login page, this means your page is private and Facebook API does not allow to access to private pages

 

To solve the above issue, you need to change your Facebook Page settings so it’s a public page and accessible even when you are logged out of your facebook account.
But for some reason if your page is accessible publically and you are still getting the above error then please share your Facebook Page URL with us on support@appypie.com so we can get this Investigated.

How can integrate a blog to my mobile app?

On the App Page, Add the blog page in your main App Area, Select your blog type i.e. WordPress, Blogger or Feedburner then type in the blog URL that you wish to Integrate and hit Preview, Once the mobile version of your blog is fully loaded on the App then Click Save / Update Button.

 

(Screenshot below)

How can integrate a blog to my mobile app?

How Can I Create a QR Code for My App?

To create a QR Code for your App, you can simply Add the QR Code Page in the App Pages, Fill in all the information that you want to be part of the QR Code and the click generate QR CODE this will generate the QR CODE in the App preview.

 

Create a QR Code for My App

How to obtain your facebook event url ?

Refer to our Free Tutorial that will guide through the process of obtaining your facebook event url: Launch Tutorial


How to obtain your google calender ID ?

Refer to our Free Tutorial that will guide through the process of obtaining your google calender ID: Launch Tutorial


How to obtain your eventbrite organizer ID ?

Refer to our Free Tutorial that will guide through the process of obtaining your Eventbrite Organizer ID : Launch Tutorial


How to obtain eventbrite organizer ID ?

Refer to our Free Tutorial that will guide through the process of obtaining Eventbrite Organizer ID : Launch Tutorial


Can I add an Event Calendar to my app?

Yes you can, To Enable this feature Go to Your App Page, Add the “Events” page in your main App Area, then choose the event calendar service that you would like to link to your app, In below example I am using events that I have setup in my Google Calendar & Facebook Events, Simply  Enter the Name of your event calendar and then Obtain your google calendar id  and Facebook event url with the help of tutorials provided and hit the preview button.

 

See the Screenshot below:

 

Can I add an Event Calendar to my app

How Can I add Configuration Settings and Food Menu Items of “Food Ordering” feature?

The below Video will guide you with the process of Setting Up Configuration Settings and Food Menu Items of “Food Ordering” feature through your “My App” area:

 

How Can I add my Twitter feed to My App?

On Your App Page, Add the Twitter page in your main App Area, Type in your Twitter Username that you wish to Integrate and hit Preview, Once your Twitter feed is fully loaded on the App then Click Save / Update Button.

(See Screenshot Below)
How Can I add my Twitter feed to My App

How can I add Facebook Timeline to My App?

On Your App Page, Add the Facebook page in your main App Area, Type in your Facebook Username that you wish to Integrate and hit Preview, Once your Facebook Timeline is fully loaded on the App then Click Save / Update Button.

(See Screenshot Below)

How can I add Facebook Timeline to My App

How can I have a single page with all socials on, instead of individual icons on the first screen?

You can achieve this by adding the Share Page in your App Dashboard as per the Screenshot below:

How can I have a single page with all socials on, instead of individual icons on the first screen

How Can I add My Instragram Profile to My App?

On Your App Page, Add the Instagram page in your main App Area, Type your Instagram username that you wish to Integrate and hit Preview, Once Your Profile is loaded on the App then Click Save / Update Button.

 

(See Screenshot Below)

 

How Can I add My Instragram Profile to My App?

Publishing Your App (15)

What’s the usual waiting period for an app to be approved on iTunes, Google Play, Windows App Store and Blackberry App World?

Following are the Waiting periods for your app to get approved, from the day you provide developer account detail or choose the option to use Appy Pie’s Developer Account

 

Google Play – 1-2 Days
iTunes: 10-15 Days
Windows App Store: 7-10 Days
Blackberry App World: 7-10 Days

How can I publish My Blackberry 10 App by myself?

Refer to our Free Tutorial that will guide through the process of publishing your Blackberry 10 app: Launch Tutorial

How Can I Download .xap file of my Window App under the Free Plan?

In your “My Apps Area” Click on the Download Button and complete the steps as per the Screenshot below:

How Can I Download .xap file of my Window App under the Free Plan

How Can I Download .bar file of my Blackberry App under the Free Plan?

In your “My Apps Area” Click on the Download Button and complete the steps as per the Screenshot below:

How Can I Download .bar file of my Blackberry App under the Free Plan

The contract has been pending on the iTunes version of my app, what do I need to do?

The Contract is required when you want to make your app paid and this requires some additional formalities with apple. First you need to request the contract and then fill up the required fields like bank account etc in your iTunes account in order for you to start receiving payments for your app.

The steps to find the contract page on your iTunes account.

  1. Login into your account https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wo/50.0
  2. Click on the “Contracts, Tax, and Banking” tab
  3. Please Fill the details shown in the screen shot.

The contract has been pending on the iTunes version of my app, what do I need to do

How can I install my Windows App via browser?

To install your windows test app, follow the below steps:

1.     Open the first URL of on your Window 8 Phones Internet Explorer http://apps.appypie.com/companycertificate.php

2.     Tap to open

3.     Add the company account for Profit By Technology LLC

4.     Now open your email in window phone and download the xap file.

5. This will download the. xap file After download completes, Tap install and the app will install to your device.

6. Now Exit “Tap to open” Screen and go to Start Screen and open the app list by placing your finger on the right side of the Start Screen and swiping from right to left and you will find your app in this list by scrolling down or by searching the app name.

What if my App was disapproved by Appy Pie Team?

Our team carefully reviews each app before it gets submitted to the marketplace. After evaluating your app, we will let you know whether your app is approved or disapproved.
If we feel that your app needs some improvement for any reason, we will provide you with issue and recommendation on what to improve regarding additional features/pages you should add.

I am done with creating an App, What next?

Now you have to wait for approval or disapproval of App. In case of Free Plan, once approved, it will be made available for Appy Pie Market Place. And in case of Paid App, once approved we will be uploading App to Apple iTunes and Google Play for their approval.

What if I choose Free Plan, would you still publish my app to Google Play & iTunes?

No, Free Plan Just allows you to design your APP, to Publish it for Google Play & iTunes you need to Subscribe to one of our Paid Publishing plans

How Can I Download .apk file of my Android App under the Free Plan?

In your “My Apps Area” Click on the Download Button and complete the steps as per the Screenshot below:

How Can I Download .apk file of my Android App under the Free Plan

How Can I Download .ipa file of my iPhone App under the Free Plan?

In your “My Apps Area” Click on the Download Button and complete the steps as per the Screenshot below:

How Can I Download .ipa file of my iPhone App under the Free Plan

What are Limitations of Publishing your App under Appy Pie’s Developer Account?

If you Publish your app under Appy Pie’s Developer Account then:

 

  1. You can’t enable Add Monetization on your Apps using iAds & Admob.
  2. You can’t sell your app as a paid app.

How can I publish My Android App by myself?

Refer to our Free Tutorial that will guide through the process of publishing your Android app: Launch Tutorial

 

How can I publish My iPhone App by myself?

Refer’s to our Free Tutorial that will guide you through the process of publishing your iPhone app: Launch Tutorial


How can I publish My Windows App by myself?

Refer to our Free Tutorial that will guide through the process of publishing your Windows app: Launch Tutorial


Introduction to Appy Pie Market Place (3)

What is Appy Pie Market Place?

Appy Pie Market Place is store/gallery, where those Apps are showcased, which are built using Appy Pie App Builder.

How long does App take to get published over the Appy Pie Market Place?

Once we approve your App, it get published over the Appy Pie Market Place and it takes maximum of 3-4 days.

Do I pay for publishing my App over the Appy Pie Market Place?

No, Appy Pie Market Place is absolutely free for those apps/users who build their App using Appy Pie Free App Builder Software.

Going Live with Your Apps (13)

How can I create My iTunes developer account by myself?

Refer to our Free Tutorial that will guide through the process of Creating iTunes Developer Account for iPhone app: Launch Tutorial

 

How can I create My Windows Marketplace account by myself?

Refer to our Free Tutorial that will guide through the process of Creating Windows Marketplace Developer Account for Window app: Launch Tutorial


How can I create My Google Play Developer account by myself?

Refer to our Free Tutorial that will guide through the process of Creating Google Play Developer Account for Android app: Launch Tutorial

 

How can I create My Blackberry World Developer account by myself?

Refer to our Free Tutorial that will guide through the process of Creating Blackberry World Developer Account for Blackberry 10 app: Launch Tutorial


Can I use My App as a Mobile Website?

Yes You Can, In your “My Apps Area” Click on the “Preview” Button of the App you would like to use as your Mobile website, Copy the Code available in the text box and paste into your regular website between <head> </head> . Once Successfully implemented this will cause Users accessing your regular website via their mobile device will be redirected to your app which now act as your mobile website.

(See Screenshot Below)
Can I use My App as a Mobile Website?

I have Designed My App & Published it by Subscribing to one of your Paid Plans, What’s next?

In your “My Apps Area” Click on the “Go Live” Button of the App you would like to go live with by providing Details of whether you would like to offer your app for free or paid along with your Google Play Developer Account & Apple Developer Account Login details as per the Screenshot below. Our Technicians will use this Information and get your app live on Google Play & iTunes. Once live you will get an alert on your registered email address confirming that your App is Now Available for Download on Google Play & iTunes.

I have Designed My App & Published it by Subscribing to one of your Paid Plans, What’s next

How Can I Go live with my iPhone App on iTunes?

In your “My Apps Area” Click on the “Go Live” Button of the App you would like to go live with by providing Details of whether you would like to offer your app for free or paid along with your Apple Developer Account Login details as per the Screenshot below. Our Technicians will use this Information and get your app live on iTunes. Once live you will get an alert on your registered email address confirming that your App is Now Available for Download on iTunes.

How Can I Go live with my iPhone App on iTunes

How Can I Go live with my Android App on Google Play?

In your “My Apps Area” Click on the “Go Live” Button of the App you would like to go live with by providing Details of whether you would like to offer your app for free or paid along with your Google Play Developer Account Login details as per the Screenshot below. Our Technicians will use this Information and get your app live on Google Play. Once live you will get an alert on your registered email address confirming that your App is Now Available for Download on Google Play.

How Can I Go live with my Android App on Google Play

Can I Sell My Mobile App on iTunes & Google Play?

Yes you can either sell your App for a Price or Give It away for Free!

How much does a Google/Apple Developer Account cost?

Google Play Developer account will cost you $25 (one time), and Apple iTunes Developer account will cost you $99/year. These prices can vary as per their respective policies.

Does Appy Pie Guarantee Approvals in Google Play & iTunes on their Paid Plans?

No One in the World can guarantee that, but we have Success Rate of 99% on Google Play & 90% on iTunes and Our Technicians try their level best to get the app approved.

My App Got rejected by the iTunes AppStore for Lacking Functionality, What Steps should I take to get my app Approved?

Apple’s approval policies for the App Store for New Apps are very Strict, Following are the Steps that you should take if your app got Rejected:

  1. Try to add more app pages in your app., as more the page you have better are the chances of your approval
  2. Try to add social pages in your app like Facebook, Twitter etc in your app
  3. Add a Video Page and link your YouTube videos to the App
  4. Add an Audio Page link your SoundCloud or BeatPort Music Albums to the App
  5. Add a Photo Gallery to your App
  6. Add Use Interactive Pages like Blog & Reviews
  7. Try to explain Services you offer in detail.
  8. Use Geolocation and camera pages in your app

Basically the Idea here is to create as mange pages as possible so the App Reviewers are amazed by the Functionality you are offering to end User.

Once you have made the above changes ( added a few more pages), then we will resubmit your app for review and Hopefully this time you app will be approved and available on AppStore for Download/Purchase.

Technical Support (11)

My website is not aligning well on my mobile App, what can I do?

Please add following Meta tags to the head tag of your website:

 

<meta name="msapplication-window" content="width=device-width;height=device-height"/>

<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0"/>

How to Enable Appy Pie Apps Installation on Android Phones?

One should perform these steps to enable Appy Pie apps installation on the Android phone/ device with APK file:

 

For Android OS version 2.3 and earlier:

Step 1 – Go to Settings.
Step 2 – Go to Applications.
Step 3 – Tap and check “Unknown sources” box.
Step 4 – Tap ‘OK” when it show the warning.
That’s how you can enable the installation of APK files on your phone manually.

 

For Android OS version 4.0+:

Step 1 – Go to Settings.
Step 2 – Go to Security.
Step 3 – Scroll down and check “Unknown sources” box.
Step 4 – Tap ‘OK” when it show the warning.
All Done, Now you can install 3rd party Apps through APK files on your device with Android 4.0+ OS.

 
How to Enable Appy Pie Apps Installation on Android Phones?

How to delete the browser history in Window Phone?

Please open the browser on the device and click on the icon at the bottom as marked in the below screenshot:

After clicking on the icon, menu will appear at the bottom as shown in the below screenshot:

Click on the settings from the menu. A new page will appear with the option to delete the old downloaded file as shown in the below screen

Clicking on the delete history will delete the file.

Now you can use the URL to download and install the new xap file.

What Kind of Customer Support You Offer?

We Offer Chat, Email & Phone Support to all Our Paid Subscribers

How can I change the name of the page icon ?

To change the name of the page icon, go to the page of which you want to change the name and write the new name in the Page Icon Name text box. Below is the screen shot of the same.

How can I change the name of the page icon ?

How can I install my Android App via browser?

In your “My Apps Area” Click on either the “Go Live” or “Download” Buttons then Simply Copy your Andorid App’s URL on your Android Phone Broswer this will download the. apk file After download completes, Tap install and the app will install to your device When downloading via browser you’ll be asked where to save it and when the download is done you’ll have the opportunity to ‘open’ it, this will launch the apps installer. Tap install and the app will install to your device (see below). Once the app is installed you can delete the .apk file you downloaded if you’d like, it’s no longer needed.

(See Screenshot Below)

How can I install my Android App via browser?

How can I install my iPhone App via browser?

In your “My Apps Area” Click on either “Go Live” or “Download” Buttons then Simply Copy your iPhone App’s URL on your iPhone’s Safari Browser and click the Launch button which will open a dialog box that will say “apps.appypie.com would like to install “Your App Name”” , Tap install and the app will then install to your iPhone.

(See Screenshots Below)
How can I install my iPhone App via browser?

Can I transfer My App from App from Appy Pie’s Developer Account to my Own Developer Account?

Yes you can, until now the feature to transfer your App was only available for Android Apps in Google play but recently (11th June 2013) Apple to announce transfer of iPhone Apps in iTunes in cases of an acquisition or asset purchase.

How can I get my App created using Appy Pie’s App Builder to Rank High on App Stores?

To Rank your App high on Google Play & iTunes, you need to keep in mind following On Page & Off Page Factors

 

On Page Factors
As per our Technician’s following on-page factors are the most important within the app stores.

 

  1. App Title: Natural usage of Keywords in the title appears to be one of the most important relevance signals.
  2. App Description: Appropriate keyword usage should also be used within app description.
  3. Keywords Data: Choose Keywords that best describe your app, Separate each keyword by a comma.

 

 Off Page Relevance Factors

 
As per our Technician’s following Off page factors are the most important within the app stores.

 

  • Downloads: Number of downloads does the app have
  • Ratings/Reviews/Comments: User Rating is emerging as a very important element in the Ranking algorithm of App Stores as it depicts the user’s experience with the app
  • App Speed & Size: Performance of app also plays an important role in the ranking process in terms of response times of the app, it should not be choppy and slow to respond & size of the app is small.
  • App Updates: What is the frequency of updates in the app? Is it continuing to create new features and optimize for new OS releases?
  • Social Mentions: What kind of buzz is the app generating in the traditional web ecosphere?
  • App age: For how long has the app existed and is the user base increasing with time?
  • Brand Trust: Is the app released by a maker as this ensures that the app has undergone a significant QA (quality assurance) process.

I lost My Appy Pie’s login password, How can I reset it?

Simply Click on Login/Signup Tab on the top menu, Add the email id you used to sign up, Select the 2nd Radio Button that states “I have an Appy account and password” then click on reset password this will email your new password.

(See Screenshot Below)

I would like to embed a iframe Video/Sound Clip into My App, Is this Possible?

Yes this is possible using the “Code Page” from the App Pages, Please add the Code Page into your Dashboard and simply paste the iframe code into the Code Box and Once the Code Page is added to your app this should start to work.

Add Contact & Info Pages (3)

How do I access my Appointment Requests triggered from my App?

Each time, someone requests an appointment using your app, you will get an email alert on the email that you used while setting up the appointment feature during the app design process. You can Accept, Reject or Delete the Appointment from your “My App Area” by clicking on Appointment Button. End User will get a status update email notification of his appointment when you Accept or Reject confirming if the Appointment was confirmed or Rejected.

 

See Screenshots below:
My app appointment section

 

appointment list

Can I Book Appointments using My App?

Yes you can Book Appointments using your App, To Enable this feature Go to Your App Page, On Your App Page, Add the “Appointment” page in your main App Area, Enter the Email address on which you want to receive the appointments and save this to activate this feature.
(See Screenshot Below)
Can I Book Appointments using My App?

Can I Link an External Mobile friendly Website to My App?

Yes You Can, To Enable this feature Go to Your App Page On Your App Page, Add the “Website” page in your main App Area, Enter the URL Of your Mobile friendly website and then Preview to ensure the website opens correctly and save this to activate this feature.
(See Screenshot Below)
Can I Link an External Mobile friendly Website to My App

Cancellation & Refunds: (4)

How can I delete my App?

You can’t delete your App, However you can login to your “App Dashboard” and click on the Icon “Deactivate” and your app will be deactivated which is as good as deleted.

How Can I Cancel My Subscription?

To Cancel your app, you need to perform following 2 steps:

  1. From your My App area Downgrade your Plan to the Free Tier Plan
  2. Go to your Paypal account with which you subscribed to the plan and then cancel the Subscription.
  3. Your Subscription is now Cancelled

What Happens when I cancel my Subscription?

Once your Subscription is cancelled, you will no longer be able to edit your app and if you were on a Plan that entitled you to go live with your App on the App Stores for Free, In that case your app will be taken down.

How can I get a Refund of my Subscription Payment?

To get a Refund for your Subscription Payment, Following Conditions should be met

  1. Your App should not have made available for download on your Go Live Page
  2. Your app should not be live on any off the App stores, Namely Google Play, iTunes & Windows Phone App+Games Store
  3. If any of the above Condition is not met you are not eligible for Refund.

Application Bugs (1)

My Twitter Stopped working, what can I do?

If your Twitter Stopped working Post 15th of June 2013, then you are not the only one as  Twitter has updated its API which caused Twitter to stop working on Appy Pie, Our technicians are working hard and will soon release the solution to fix the twitter feed.

App Ownership & Intellectual Property Rights (2)

I don’t want my app to be listed in Appy Pie Market Place, what can I do?

Sure you can simply login to your “App Dashboard” and click on the Icon “Make App Private” and your app will no longer be listed on Appy Pie’s Marketplace

Who Owns the App? Is it me or Appy Pie?

You Own the App and retain copyright and any other rights you already hold in Application that you create, submit, post, transmit or display on, or through, the Service, including any intellectual property rights which subsist in that Application and your User Content, and you are responsible for protecting those rights. However, we reserve rights to lock your app for further editing or updating, In case your subscription is cancelled.

Appypie Technical Support (3)

How to Uninstall Android App ?

To un-Install your Android App, Please refer to following Steps:

 

1. The Settings Menu

 
The Settings MenuNavigate to your devices settings and press the icon to launch the setting application. While in the settings menu, you will see a listing of all the settings that you can change. Select the “Applications” listing to continue with the uninstalling process.

2. Manage Applications

 
Manage Applications
After pressing the Applications menu from Settings, you will see a list of 5 choices. Press the “Manage applications” icon that will allow you to manage and remove your installed apps.

3. Selecting the App to Delete

 
Selecting the App to Delete
Once in the Manage applications sub menu, you will see a list of your installed applications. On the top of the screen, you will see four icons; Downloaded, which will list all the apps that you downloaded and installed; Running, which shows all currently running apps; All, that lists all the apps installed on your device; and On SD Card that lists any apps that you have installed on your SD card.

 

For the purposes of this article, make sure that your are looking at the apps under the “Downloaded” menu.

4. Deleting the Application

 
Deleting the Application
Press on the app listed that you want to delete. A screen will appear that will give some details about the app, including how much storage the app consumes, how much of information is stored in your cache file and any default launch settings.

 

Once you are certain that you have selected the correct app and that you want to delete it from your phone, press the “Uninstall” button. This will begin to delete the app from your device. Once finished deleting, your screen will show that the app has been deleted.

How Can I change my App Name?

To change your App Name, send us an email to support@appypie.com in following format:

 

Existing App Name:
Desired New App Name:

 

It takes a maximum of 24 hrs to change your app name during weekdays.

How Can I Configure Appy Beacon to My App?

Please refer to the below video tutorial for steps to configure your Appy Beacon with your App.

 

 



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