How Travel Agencies Can Increase Their Customer Base with the Mobile App?
June 20, 2017 By -- Comments
One of the great things about doing business in this technologically advanced era is you can operate your business from anywhere. No matter what your business is, using latest technology can help you exponentially grow your business and improves its processes. Technology has given business owners an edge to manage their business with speed, and precision that are foremost factors for better customer experience. As a result, every business is embracing new technology. Mobile application is the latest boom in business world these days. Large industries have already opted mobile way, while small businesses are also jumping on mobile bandwagon to enhance their credibility, and achieve new customers. Therefore, creating a mobile app has become necessary for every business regardless of their size; even the importance of mobile app for travel business can’t be avoided.
Having a mobile app for your travel business will give outstanding results, helping you drive a good chunk of revenue from it. With travel mobile apps, you can provide real-time information to your customers, whenever they require, wherever they are. Mobile application has revolutionized entire travel industry by offering a seamless travel experience to travelers.
Here’s, how an app can help travel industry grow its customer base:
Makes Booking Process Easier
No one in the world wants to go through long and tedious booking process. Mobile apps deliver your customers quick, and hassle free booking experience in simple steps. In a travel mobile app, travellers can also store their passport information, preferences and payment details, and save a lot of time during their next booking.
Provides Easy Access to Information
With a mobile app, you can keep your customers engaged by providing them real time information about the destinations, price fares, etc. they are looking for. By enabling map feature in the travel app, you can help your customers get the directions to their destination without any hassle.
Reinforces Brand Awareness
Having a mobile app for your travel business will allow you showcase your travel services to your customers in a better way. When you publish your travel app on major app stores, like Google Play and iTunes, it gets recognized by millions of customers across the world who are looking for the same services. It will ultimately reinforce your brand awareness, and make customers familiar with your services, thereby helping you increase your customer base and sales.
Improves Business Processes
With an interactive travel app, travel agents or travel agencies can improve their processes efficiently, while reducing their operating costs. An app also reduces excel work and make all your internal process paperless. A mobile app widely helps travel agencies to get valuable feedback from their customers, which they can use to strengthen their services.
Better Customer Service
Once customers have made travel booking, it might happen that they need some changes in their booking like hotel room, flight or might cancel their trip due to any kind of emergency. In such situations, a mobile app can help customers instantly connect with the travel agencies and get reliable solutions for their problems.
So, if you are looking to expand your travel business internationally, you can now create a travel app in a matter of minutes with the awesome App Builder, Appy Pie.
You need no coding skills – just a great idea, a dash of creativity and less than 10 minutes of time – to develop an app for your travel agency and publish it to different app stores in multiple languages.
So let those creative juices flow- try out how to create an app at Appy Pie – NOW!!