Top 10 Best Intercom Integrations for Customer Support in 2022
Imagine that your business has stopped interacting with your customer. Would you believe your business will achieve the estimated success in this scenario? Instead, it will be counted as a bad experience, decreasing your company’s revenue.
Modern business companies are leveraging technology to provide constant interaction support to customers. As a result, 8 out of 10 customers are willing to connect the companies with the messaging application. This is the main reason to enhance collaboration between your business and customers. One of the significant ways to do this is using a live chat platform that is the core service of Intercom.
With Intercom integration, you can offer a seamless customer experience through ongoing customer communication. It can also help you to boost the customer experience. Integrating Intercom with other helpful applications will help you to expedite the business process at the same time. Let’s pay closer attention to 10 convenient applications that can emerge multiple benefits on customer satisfaction when they integrate with Intercom. We here at Appy Pie Connect offer these integrations to you to enhance your business development and customer support. So let’s connect with us to pick your preferable integration for your business.
Top 10 Applications to integrate with Intercom are as follows:
- Intercom and Slack
- Intercom and Google Meet
- Intercom and Asana
- Intercom and Squarespace
- Intercom and Gmail
- Intercom and Google Form
- Intercom and Sharepoint
- Intercom and Klaviyo
- Intercom and Notion
- Intercom and WHMCS
Slack is one of the most widely used messaging applications, and it has excellent compatibility to integrate with other software. The integration between Slack and Intercom can help you to teach the top features of Intercom that can align your customer experience in your organization. Slack-Intercom integrated platform allows you to respond quickly to customer queries by using Intercom messenger via Slack. Moreover, it can upgrade the qualification information of leads inside the Slack application, which can smooth the business conversation.
Google meet and Intercom contribute to the customer support system by providing unique features in these applications. In addition, Google meet can be integrated with Intercom to increase the features which can complement each other. For example, Google meet allows the user to utilize a virtual meeting room where many people can watch on a single screen. This is most effective for the customer service management team because they can address more customer queries within a short period. On the other hand, most customers prefer to get their queries solved through a messaging platform that this integrated platform will implement.
Asana is still a valuable cloud-based task management software that helps companies manage, collaborate, communicate and organize tasks. However, integrating Intercom with Asana creates a massive opportunity for companies for better customer service. For example, the organization can manage the project and contact its customers using an integrated platform. On top of that, it can also save the company expenditures because they do not need to hire the employees differently to manage the other tasks and tackle the customers in one go.
Integrating Squarespace and Intercom is another excellent way to develop the platform for the customer solution. It allows the users to send message directly to their customers, and at the same time, they can also inform them regarding various updates of the websites. For example, suppose your company is functioning with the help of multiple teams, and every group is assigned a particular task, including sending messages and replying to the customers. Then it will give a perfect, strategic, professional look to your corporate websites that can quickly grab the customer’s attention.
Gmail-Intercom integration can be an excellent solution if you want your company not to face incessant customer complaints resulting in refund issue. Due to this integration, the customer support system will enhance. This is because of the availability of the options. For example, the company can lodge their grievances as a complaint with the help of messaging and email services that can ultimately enhance customer satisfaction.
Google Forms still regime as an application for information gathering. Both Google Forms and Intercom provide multiple facilities to business owners. Integrating Google Forms with Intercom will be beneficial for acquiring these two applications’ maximum and collective potential. Apart from the business communication platform, it will allow users to accomplish their tasks easier and faster. For example, the integrated platform allows the user to send email notifications to the customers, which contain Intercom links that will directly bring them into the Google Form. It can be a helpful action for providing and accessing relevant information.
SharePoint and Intercom together provide a complete communication package to business companies. When these two applications integrate, they can easily communicate with their clients through various channels, including messaging services, email, and social media platforms. It will also allow them to track customer communication for responding appropriately based on their requirements. Lastly, the integrated platform will also enable business companies to identify how their potential customers communicate with the brand before purchasing any products and services.
Klaviyo is another crucial application for the business organization which provides market automation services. It will expand the benefits when it integrates with Intercom. The primary and essential use of Klaviyo and Sharepoint is that the user can respond to their customers in real time. In addition, they can also segregate their customers’ messages after accessing the purchase history and interaction history from the integrated platform. Therefore this integration will assist the user in targeting more customer campaigns.
Intercom lets its users talk with their customers from anywhere and on any platform. On the flip side, Notion provides an all-in-one workspace for project management and note-taking. The integration of Notion and Intercom offers a way for the user to strategize their information and properly organize them. Besides, it provides an excellent way for managing the deadline of the work because it facilitates reminding the time stipulation by displaying the time frame that needs to be used for the submission.
WHMCS is an exciting tool that helps you to host web automation. The key benefit of the integration between WHMCS and Intercom will allow the organization to track the user behavior on the website. It will also help them to appear in significant business decisions depending on the customer interaction and their information. For instance, if a customer is consecutively visiting the website but did not purchase anything, it clearly indicates improving the website.
There is no room for confusion; the customer experience has become most beneficial for improving your business. However, the customers also make their purchase decisions based on the interaction they build up with the brand. Fortunately, the available integration that has been discussed above helps you to provide a seamless customer experience. You can select any of them based on your requirements, and if you’re still stuck, contact us with the details. We provide a 24*7 hour service to help you in this matter.
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