How to Add Live Chat to Your Website with Appy Pie Live Chat Software?

Follow these steps to add live chat to your website:

  1. Sign up with appy pie live chat

    Sign up with your official company email ID.

  2. Edit the live chat window the way you want

    Give your live chat the design you want and brand it with your logo and brand colors.

  3. Copy the chat code and paste it in your website HTML

    And that’s it! Your live chat is ready to be used.

live chat website software

Segment your website visitors

Appy Pie Live Chat helps you understand the people that are visiting your websites and segment them into categories. You can define these categories according to your requirements, helping you create unique and personalized live chat experiences for your customers.

live chat support software

Using data just right

The data you collect from your website traffic will allow you to improve your live chat user experience and drive up customer engagement. You will also improve customer satisfaction drastically by offering customers and clients the help they need.

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free live chat software

Convert more leads

Users love a personalized user experience. Appy Pie Live Chat identifies the users that visit your website and gives you the necessary information that can help you deal with them more effectively. Appy Pie Live Chat enriches your live chat teams with customer knowledge allowing them to deal with each unique customer in a manner that ensures their conversion into leads.

Benefits of Appy Pie Live Chat’s Data Enrichment

  1. 50% increase in leads

    Companies that utilize Appy Pie’s excellent data enrichment and segmentation capabilities see a marked 50% increase in leads landing onto their chat windows.

  2. 5x Better Sales

    Research shows that businesses that segment their data usually have 5X-25X more conversions. Segmented data gives your sales teams the information they need to convert your leads.

  3. 3x Customer retention

    Customers love the convenience of an online live chat. A segmented list of customers gives you more flexibility in your customer conversations. You’re three times more likely to retain customers with a segmented live chat.

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Why Appy Pie Live Chat ?

  • Twice as effective

    Each lead that you obtain from Appy Pie Live Chat is 2x as likely to convert into a sale. The extra information allows you to start your sales conversations earlier.

  • Built-in analytics

    Appy Pie Live Chat comes with built-in analytics to help you understand the data you’ve collected. It also deanonymizes data before transferring it to your sales teams or analytics software.

  • Limitless widget customization

    You can play with different colors and designs to customize your live chat widget as per your business preferences. Create the perfect widget for your website.

  • Chat ratings

    Visitors can share their feedback and provide the ratings for the chat they were part of. These can help you further optimize your sales and support teams.

  • Detailed visitor list

    Appy Pie provides you with a unique visitor list that lets you chat with people that visited your website multiple times without initiating a chat. With this list, you can proactively approach these users to try and convert them to leads.

  • Advertising list

    Like the visitor list, leads that open your website but don’t respond to chats are automatically added to your advertising list.

Frequently Asked Questions

What is LiveChat used for?

Live chat can be used for two primary purposes – customer support and marketing. You can answer customer questions about your products and services, solve customer problems or issues quickly and assure them that you are always available for assistance through live chat. When it comes to marketing, live chat can be used to reach out to visitors with lucrative offers, discount coupons, information about upcoming events or deals, and more! Live chat lets you build a relationship with your site visitors.

How to Add Live Chat to Your Website?

Here are the three simple steps to add live chat to your website:

  1. Log in or sign up with Appy Pie Live Chat
  2. Use your official email address to create an account and log in to Appy Pie Live Chat.

  3. Customize your live chat window
  4. Edit the look and feel of the live chat window, add your brand logo, change theme colors, and more.

  5. Copy & paste widget code to website HTML
  6. Once you are happy with the way your live chat window looks, you only have to copy and paste the Live Chat code into your website HTML, and you are ready to talk to your site visitors!

How much does it cost to add live chat to a website?

Appy Pie Live Chat is highly affordable, and it costs only $7 per agent per month to add live chat to your website.

What is the best live chat software to choose?

Appy Pie Live chat is the best live chat software, and here are the reasons why:

  1. 2x effective
  2. The leads you acquire through Appy Pie Live Chat are twice as likely to convert into a sale. So you get double for the same effort!

  3. Analytics
  4. Keep an eye on the performance of your live chat widget with built-in analytics. All this data from the analytics will let you make informed decisions to improve the performance of your live chat.

  5. Unlimited customizations
  6. You can make multiple changes, updates, and tweaks to your live chat widget. Add your brand logo, change the avatar, play around with different color themes, explore different greeting messages, and do more to get the perfect live chat widget for your website.

  7. Ratings & feedback
  8. Let the website visitors leave a rating or feedback for your agents before they conclude a conversation. Good ratings provide a boost, and feedback gives them an opportunity to improve upon their weak areas.

  9. Detailed visitor lists
  10. Appy Pie Live Chat provides you with a detailed visitor list which you can use to connect with later and convert into leads or even a sale.

  11. Retargeting advertising
  12. Anyone who comes to your website but does not respond to live chat will be added to an advertising list. You can use this list to retarget them and convert them into a sale.

How does live chat work on a website?

Once your live chat widget is ready, you only need to copy the widget code and paste it into your website HTML. This would ensure that your executives or agents can prompt the site visitors with an interesting greeting message and start helping them to make a buying decision.

Page reviewed by:Abhinav Girdhar | Last Updated on August 22nd, 2023 6:02 am