Get Slack notifications every time a new ticket comes into your Freshdesk ticket view

If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
How this Freshdesk - Slack integration Works
  • A new ticket is created in Freshdesk
  • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
What You Need
  • A Freshdesk account
  • A Slack account
  • Freshdesk
  • Slack


Freshdesk is an affordable customer support software that streamlines all your customer conversations in one place. It can track and manage upcoming support tickets across multiple channels including email, phone, chat, web, Twitter, and more.



Slack is a team collaboration platform that allows you to keep everything in one place so that they are easily searchable and accessible on the fly.

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