Create tickets on Zendesk for new Intercom conversations

Intercom and Zendesk both are great tools to help you drive sales and offer support through every step of the funnel. Trusted by the world’s most innovative businesses, both tools are great at improving the entire sales and support vertical manifold. After setting this integration up, whenever a new conversation takes place on Intercom, Appy Pie Connect will automatically create new tickets for future follow ups in Zendesk, keeping both teams and client databases updated no matter where the action happens.
How this Intercom - Zendesk integration Works
  • A new conversation takes place on Intercom
  • Appy Pie Connect automatically creates a ticket on Zendesk
What You Need
  • An Intercom account
  • A Zendesk account
  • Intercom
  • Zendesk


Intercom is a great customer communication platform that helps sales, support, and marketing teams to deliver better customer experience. It seamlessly integrates thousands of other apps to make your workflows smoother.



Zendesk is the leading cloud-based help desk support tool used by thousands of businesses around the world. It enables businesses to build better relationships with customers.

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