Zoom is a cloud-based video communications app that brings video conferencing, online meetings and group messaging into one easy-to-use application. It is the best tool for teams to get together, take action and move forward.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
It's easy to connect Zoom + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when a new Meeting or Webinar is created.
Triggers when a new Recording is completed for a Meeting or Webinar.
Triggers when a new registrant is added to a Webinar.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Creates a new Zoom Meeting. Note: The meeting options such as join before host, host video, participants video and audio setting would follow the account/user group setting in Zoom web page.
Add a new meeting registrant.
Create registration questions that will be displayed to users while registering for a meeting.
Creates a new webinar registrant.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Zoom is a cloud-based software that allows videoconferencing. It has features like screen sharing, desktop sharing, and voice calling. It is a platform for business meetings, online trainings, and webinars.
Zendesk is a customer service software company based in San Francisco, California. It was founded in Copenhagen in 2007 by Mikkel Svane and Morten Primdahl. It currently has about 800 employees globally.
Zoom and Zendesk both have the same target market because they both serve different departments of businesses. By integrating Zendesk and Zoom, the two can reach out to a wider set of customers than if they were separate.
For example, a human resources department might use Zoom to conduct employee training sessions while the sales department uses Zendesk to communicate with clients. The sales team might want the HR team to participate in their online meetings but the HR team might not have the right security clearance to enter the meeting room. By linking the two services together, the sales team can give the HR team access to their meeting room through Zendesk without actually giving them access to anything else on the Zoom website. This makes it easier for those who need to conduct training sessions or meetings with people outside of their department with minimum hassle to other participants.
The process to integrate Zoom and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.