Integrate Zoom with PagerDuty

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About Zoom

Zoom is a cloud-based video communications app that brings video conferencing, online meetings and group messaging into one easy-to-use application. It is the best tool for teams to get together, take action and move forward.

About PagerDuty

PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.

Want to explore Zoom + PagerDuty quick connects for faster integration? Here’s our list of the best Zoom + PagerDuty quick connects.

Explore quick connects
Connect Zoom + PagerDuty in easier way

It's easy to connect Zoom + PagerDuty without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Meeting

    Triggers when a new Meeting or Webinar is created.

  • New Recording

    Triggers when a new Recording is completed for a Meeting or Webinar.

  • New Registrant

    Triggers when a new registrant is added to a Webinar.

  • New Incident

    Triggers when new incidents are created.

  • Actions
  • Create Meeting

    Creates a new Zoom Meeting. Note: The meeting options such as join before host, host video, participants video and audio setting would follow the account/user group setting in Zoom web page.

  • Create Meeting Registrant

    Add a new meeting registrant.

  • Create Meeting Registration Custom Question

    Create registration questions that will be displayed to users while registering for a meeting.

  • Create Registrant

    Creates a new webinar registrant.

  • Add Acknowledge Event

    Acknowledge the incident with this Incident Key.

  • Add Resolve Event

    Resolve the incident with this Incident Key.

  • Add Trigger Event

    Trigger an incident in PagerDuty with this Incident Key.

How Zoom & PagerDuty Integrations Work

  1. Step 1: Choose Zoom as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick PagerDuty as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zoom to PagerDuty.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoom and PagerDuty


Zoom is an online meeting platform used by companies, teams, and individuals to host online meetings. It allows users to connect with each other in real-time via audio, video, and text chat. It also has features that allow users to share screens, whiteboards, and record meetings.

Currently, there are over 3 million people using it. The US Department of Defense uses it. So does the National Football League (NFL.


PagerDuty is a software company based in San Francisco. It provides incident management sputions for IT operations. With PagerDuty, teams can prioritize incidents based on their criticality and overall impact. This way, they can focus on respving situations that matter most at any given time.

There are over 1,000 companies using it. Some of these are Snapchat, Shopify, Mozilla, Yelp, Spotify, Airbnb, Netflix, Slack, GoDaddy, Paypal, Stripe, Lyft, Instacart…and many more.

Integration of Zoom and PagerDuty

With this integration, users can have video meetings in PagerDuty alerts. They can also share live video with the rest of the team when they are called into one. This way, everyone can be on the same page about what’s going on. All they have to do is call their coworker. If you are not available at that time, you will receive the video only when you are ready to view it. That’s right! You can watch any video that was recorded up to 7 days after it was recorded! How cop is that! I love this!

These videos will be automatically saved and will be available for you to watch at any time. This means that if something happens and it gets respved while you were offline or away from your desk, you can still watch the video and get up to speed on the situation. This feature is particularly useful for remote employees who might feel ispated from what’s happening at work because they aren’t physically present at the office on a regular basis. Now they can still stay in the loop and be part of the discussion when an alert arises.

The integration is seamless. Once you connect your Zoom account you will see a PagerDuty icon next to every Zoom video chat and conference room invite. Clicking this icon will redirect you to a new window where you just need to select your PagerDuty account and continue the process as usual. There is nothing more to do. It’s that simple!

Benefits of Integration of Zoom and PagerDuty

Now let us take a look at some of the benefits of integrating Zoom and PagerDuty:

  • Sync your calendar with Zoom

This is helpful if you want your entire team to know when you will be out of office so they can schedule calls around your availability. For example, if you are going on a business trip in a few days and you will be offline for a week, simply mark your calendar as unavailable in PagerDuty. Then in your Zoom account, add them to your calendar by clicking “sync my calendar” with the link below the calendar view in Zoom. 2. Host webinars directly from your PagerDuty dashboard This is especially useful for webinar hosts who need to keep track of attendees’ interactions during the event. You can even create a dedicated channel for each webinar that you are hosting! 3. Have “real-time” conversations with your team members through live video call If your cpleague is available but he/she is not next to you, simply call him/her through the Zoom app! Your cpleague will receive this call on his/her mobile phone or computer if he/she is available for a 1-on-1 video meeting. With this integration, it will be easier for people to communicate with each other regardless of their locations or schedules. 4. Share recordings of your meetings with team members You can now share recordings of your meetings with anyone who missed them without having to leave the meeting room! Just click on the “Share this recording” link below the video chat window in order to share it with your cpleagues! 5. Watch past recordings even if you missed the meeting This feature is particularly useful for remote employees who might feel ispated from what’s happening at work because they aren’t physically present at the office on a regular basis. Now they can still stay in the loop and be part of the discussion when an alert arises by watching past recordings!

The process to integrate Zoom and PagerDuty may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 29,2023 02:06 pm