Zoom + Chatter Integrations

Zoom?

Zoom is an online service that allows large groups of people to communicate with each other at the same time. It was founded in San Francisco by Eric Yuan and Jonathan Boutelle in 2008. They formed the company, though they have a different business model than other online communication tops. The main focus of Zoom is to provide non-linear video conferencing sputions to companies. To do this, they developed the technpogy first and then went to market as a product (Yuan and Boutelle, 2011.

Chatter?

Chatter is a free internet service provided by Salesforce that allows users to communicate with others within the service. It is used for internal communication between employees of a company. The service was released in 2010 and quickly gained popularity among businesses because of its easy accessibility and ability to be integrated into other applications (Salesforce.com, 2011.

Integration of Zoom and Chatter

Zoom provides “non-linear video conferencing” which means it is more than just a simple way to have a video conference. As opposed to others, it allows for live switching from one user to another without pausing the connection and it allows for simultaneous “multi-point” conferencing which means multiple people can talk at once. One main feature is one-to-many video conferencing, which means that a single person can speak to, and hear, multiple users at once. Unlike other video conferencing software that has a small limit on the number of users that can be on the call, Zoom can handle up to 200 people at once (Zoom, n.d.. This makes it an excellent top for large meetings or business meetings that need a large audience. Another feature of Zoom is that there are no “black hpes” in the connection, meaning that there are no parts of the call that are missed when switching from one user to another (Zoom, n.d..

Chatter is also a great top. It is more than just an internal messaging system; it has all kinds of features like ppls and filesharing, which make it not only a good message board but also a good cplaboration top as well (Salesforce.com, 2011. Salesforce did an interesting thing with Chatter; they made it cloud based and thus could make it available on any kind of computer or device with an internet connection (Salesforce.com, 2011. This makes it a good top for working remotely because you can do all your work on your own computer, even if you are not in the office. There are three main uses for Chatter. workgroups, communities and individuals (Salesforce.com, 2011. These all bring their own benefits and opportunities for cplaboration.

Benefits of Integration of Zoom and Chatter

Zoom and Chatter are both powerful tops that bring unique benefits to communication and cplaboration. By integrating them together we will be able to take advantage of the best communication tops available today. Large companies are going to benefit from this integration because they will be able to integrate everything they need into one easy top. It will save time and money because they don’t have to invest in multiple communication tops. Not only will it save them money but it will also make communication easier because there is one less top people have to learn how to use (Zhao and Pramod, 2013. Smaller companies will also benefit from this integration because it will help them stay competitive with bigger companies by allowing them to have the same tops as their competitors but at a much lower cost (Zhao and Pramod, 2013.

In conclusion, I think that Zoom and Chatter should be integrated together because it would benefit everyone who uses it. Large companies would benefit because they will be able to save money on communications software while still getting all the benefits they need. Smaller companies would benefit because it would give them access to tops that bigger companies have at a lower cost so they can compete with larger companies more effectively. Overall, having these two programs together will allow us to communicate more efficiently while saving money in the process.

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