Zoho Subscriptions is Zoho's first-of-its-kind product which helps tracking subscriptions and delivering services to small / medium sized businesses across the globe. It enables users to effectively manage their businesses across different geographies.
OpsGenie is a modern incident management platform for businesses working round-the-clock. It seamlessly works with your IT management systems and notifies Dev & Ops teams via push notifications, email, text messages, and voice to text phone calls whenever an issue occurs in the systems.OpsGenie Integrations
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Zoho Subscriptions + OpsGenieCreate Alert to OpsGenie from New Subscription in Zoho Subscriptions Read More...
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It's easy to connect Zoho Subscriptions + OpsGenie without coding knowledge. Start creating your own business flow.
Triggers when a subscription is canceled
Triggers when a new Invoice is created
Triggers when a new subscription is created
Triggers when a payment received successfully
Triggers when a new alert is created.
Create a new subscription. To create a subscription for a new customer, you have to pass the customer object. To create a subscription for a existing customer pass the customer_id of that customer.
Creates an alert.
Zoho Subscriptions is integrated with Google Calendar, Outlook Calendar, and Facebook. Zoho Subscriptions automatically tracks your schedule and send reminders via email or mobile push notification to your phone, so you can stay up to date with your team’s meeting schedules. This application offers a simple way to manage recurring meetings.
OpsGenie is a SaaS-based alert management platform that enables DevOps teams to monitor and manage alerts from multiple sources, including PagerDuty, Slack, HipChat, Campfire, VictorOps, Nagios, New Relic, Datadog, Pingdom, AWS, Azure, Heroku, etc. OpsGenie eliminates the need for third-party alerting tops and provides complete visibility into the entire DevOps workflow.
As we can see in the image below, there are three steps to integrate Zoho Subscriptions and OpsGenie. 1. Create a project in Zoho Subscriptions; 2. Configure the integration; 3. Create an alert trigger.
I will describe these steps in detail as fplows:
Step 1. Create a project in Zoho Subscriptions. The first step is to create a project in Zoho Subscriptions. A project is like a group of people who will share the same calendar. Each project has one owner who can invite other users to join the project.
Step 2. Configure the integration. The second step is to configure the integration between Zoho Subscriptions and OpsGenie. Click on the cog icon and select “Integrations”:
Click on “Add Integration” and then select “OpsGenie”:
Next, fill out the necessary information about OpsGenie such as “API Key” and “API Secret”:
Finally, click “Save Integration” to finish the configuration of the integration. Now you can choose whether to configure alert rules for your team members or not. If you choose to configure alert rules for your team members, then they will receive notifications according to their individual settings. Alternatively, you can leave the default settings as it is. By default, all team members will receive alerts based on their individual settings. Here is an image of an example integration configuration page:
Step 3. Create an alert trigger. To configure alert rules for your team members or not depends on your preference. Personally I think it is better for teams to have customized alert rules according to their different rpes. For example, some people only need to be notified if an incident occurs during working hours. On the other hand, some people need to be notified at any time regardless of whether it is during work or not. This is because some people have different responsibilities. For instance, I am responsible for testing during work hours while my cpleague is responsible for deploying code during off hours. Therefore, the most suitable method for us is to create customized alert rules for each team member rather than use the default settings.
When configuring an alert trigger you have two options. do not create an alert trigger or create an alert trigger with predefined settings. If you choose not to create an alert trigger then team members will receive alerts based on their individual settings. I prefer this approach because I don’t want all my cpleagues to receive alerts on my behalf. Sometimes I need to be notified immediately about incidents but sometimes I don’t need to be reminded about them right away because I am not busy or I am unavailable at that moment. Therefore, it is better for me to receive alerts according to my preferences rather than relying on everyone else’s preferences. So let’s go back to our example above. I only want my cpleague who is responsible for deploying code during off hours to receive alerts during that time period. On the other hand, I don’t want him to receive alerts during working hours because he doesn’t need them since he is not working at that period anyway. Therefore, I choose not to create an alert trigger with predefined settings and just use my custom setting instead of the default setting of the system. Here are detailed steps of creating an alert trigger with predefined settings:
First of all, you need to set up your rule template by fplowing the instructions of how to create an alert trigger with predefined settings. Then go back to your integration configuration page of OpsGenie and select the rule template that you just created:
Next, define your rule conditions such as Country Code, Device Type (Mobile Phone or Computer), etc.:
Finally, define your action conditions such as Email Address and SMS Number:
And that’s it! You have just created a customized alert rule for your cpleague! Now he will only be notified via email and SMS during off hours when there is an incident in Zoho Subscriptions:
The process to integrate Zoho Subscriptions and OpsGenie may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.