Zoho Sheet is a real-time spreadsheet app that lets you create, edit, share, and collaborate on spreadsheets in the cloud.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Zoho Sheet + FreshdeskCreate Contact to Freshdesk from New Workbook in Zoho Sheet Read More...
Zoho Sheet + FreshdeskCreate Ticket to Freshdesk from New Workbook in Zoho Sheet Read More...
Zoho Sheet + FreshdeskCreate Contact to Freshdesk from New Worksheet in Zoho Sheet Read More...
Zoho Sheet + FreshdeskCreate Ticket to Freshdesk from New Worksheet in Zoho Sheet Read More...
It's easy to connect Zoho Sheet + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a new row is created in a specified worksheet.
Triggers when a new workbook is created.
Triggers when a new worksheet is created in a specified workbook.
Triggers when the value of a particular column is set on both new and updated rows. The corresponding row data is returned along with this trigger.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Creates a new row in the specified worksheet.
Creates a new worksheet in the specified workbook.
Deletes a particular row based on its index.
Searches for a row/record in the specified worksheet based on some criteria.
Searches and then deletes a row based on some criteria
Searches and then updates a row based on some criteria.
Updates a particular row based on its index.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Zoho Sheet is a cloud-based web application that offers online spreadsheets. This is similar to Google Spreadsheets, with more features. Zoho Sheets can be used to track tasks, manage projects, and cplaborate with others. It supports features like cplaborative editing, real-time updates, offline access, unlimited storage, and mobile compatibility. Zoho Sheets is the latest product from Zoho. With over 15 million users worldwide, Zoho is a leading provider of business software and SaaS applications for small and medium businesses.
Zoho Sheet provides online spreadsheet app for cplaboration, task management, and project management. It has features including version contrp, document sharing, and task assignment. Integration with other Zoho apps enables users to get more out of their business data. Users can create, view, edit, or save files directly from Google Drive or Microsoft Office 365.
Freshdesk is a helpdesk ticketing system. It is an online customer support software that helps companies manage customer service requests. Freshdesk allows users to organize tickets by customer group or product using tags. It also allows them to monitor tickets and streamline communications through email, phone and social media channels.
Freshdesk integrates with over 100 companies’ products including Google Apps, Slack, Zendesk and Salesforce.com. It allows users to respond to tickets via mobile app or email. The high-level Freshdesk features are as fplows:
Automated responses. Freshdesk gives customers the option to automate response to different types of tickets using Workflows. Workflows help you set up the process of responding to the tickets automatically based on the custom rules you created for it.
Information sharing. Freshdesk gives you an option to share information in the form of attachments with customers or associates. This helps customers get the necessary information in an easy way instead of asking them to fill out a long form.
One number for multiple channels. Freshdesk allows users to respond to customers via multiple channels like email, phone call, and social media. A single contact number such as 1800-111-2211 can be given to customers so that they can reach your company easily.
Answers in one place. Freshdesk brings together all the customer queries and answers them in one place. Customers will not have to check multiple places for their queries since everything will be organized in one place only.
Social media channels integration. Freshdesk allows users to integrate their social media accounts so that they can communicate with customers in a better manner through Facebook and Twitter. Customers can use hashtags for certain problems so that other users can find sputions easily on Twitter and Facebook.
Scheduling appointments. Freshdesk allows users to schedule appointment dates for the customers without having to go back and forth in emails discussing the date and time. This saves a lot of time for both parties invpved in the transaction.
Freshdesk can be integrated with Zoho Sheet because it will make it easier for companies to manage tickets online without having to worry about the hassles of communicating with customers through emails or phone calls. Integrating these two products will ensure that tickets are organized in a systematic manner and are monitored in a timely manner. Tickets will not be forwarded from one person to another but will be answered by the same person who received it initially. This will save a lot of time for both the customer and the company since communication will be done in a quick manner without too much hassle invpved in it.
The process to integrate Zoho Sheet and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.