Zoho People is a cloud-based HR solution powered by the Web to make your HR functions easier. It is specifically designed for organizations of all sizes.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.Freshservice Integrations
Zoho People + GmailSend Email in Gmail when New Record is created in Zoho People Read More...
Zoho People + Google SheetsCreate Spreadsheet Row to Google Sheets from New Record in Zoho People Read More...
Zoho People + Google SheetsUpdate Spreadsheet Row in Google Sheets when New Record is created in Zoho People Read More...
It's easy to connect Zoho People + Freshservice without coding knowledge. Start creating your own business flow.
Triggers every time a record is added in a specific form.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
The aim of the introduction is to draw the reader’s attention by stating the main topic of the paper, and also to provide some background information about this topic to make it easier for the reader to understand. The introduction should not be too long, otherwise it will bore the reader. It should be around 2-3 paragraphs.
Zoho People is a Human Resources Management System that provides features such as employee self-service and employee life cycle management. Employee self-service features include accessing personal details, leave requests, performance review, and pay slips. Zoho People also has features for managers like managing their team’s schedule, performance appraisals, and exit management.
Freshservice is a cloud-based customer service software that utilizes data analytics and predictive modeling to derive insights and identify patterns that can help businesses improve their sales and maximize their customer satisfaction.
The body of the article discusses the integration of Zoho People and Freshservice. First, I will discuss how these products integrate with each other. Then I will discuss how integrating these two products can benefit businesses.
Zoho People integrates with Freshservice through an API. An API is a set of standards and protocps for building software applications, which makes it easier for programs to interact with each other. APIs are used in various ways, including downloading data from an API or storing data on the server for future use.
Zoho People uses an API to read data from Freshservice and store it in Zoho People for the purpose of generating reports. Freshservice uses an API to send data to Zoho People so that the HR department can monitor metrics such as attrition rate and revenue per employee. For example, when an employee leaves the company, a notification pops up on the dashboard of the HR department so they know who has left the organization. This is useful as the HR department can track their employees’ progress throughout their career, which helps them determine if they deserve a promotion or not. The HR department can also use metrics such as revenue per employee to determine if they are getting a good return on investment (ROI. on their employees or not. If they have fewer employees than before but more revenue, then they know they are getting a good ROI on their employees. They can then decide if they want to reduce employee headcount or not. It helps them make better decisions in terms of hiring and firing employees as well as optimizing their workforce.
There are many benefits to integrating Zoho People and Freshservice together, such as:
Managing employee records becomes easier since you do not need to input data into multiple systems anymore. You only need one system to manage all your people data. Tracking employee metrics becomes easier due to access to historical data. HR departments no longer need to spend hours manually tracking metrics since they can just log in to their dashboard to see what’s going on with their workforce. More efficient workforce planning since you can easily see which departments are overstaffed or understaffed based on historical data such as attrition rate, revenue per employee, and number of employees. Increased productivity due to real time alerts sent directly to your email inbox whenever something important happens (e.g. when an employee is hired. You no longer need to log into your system manually just to check if anything important happened today/yesterday/last week/etc. Real time access to performance reviews, vacation requests, etc. Employees no longer need to wait for days for someone else to process their request because they can do it themselves by logging into their profile. This saves time for both parties invpved (the employee and their manager. Improved security due to real time alerts sent directly to your email inbox whenever something important happens (e.g., if an unauthorized person tries to access your account, you will receive an email notification. Reduced risk of human errors since there will be less manual data entry required by HR staff, thereby reducing errors such as incorrect spelling of an employee’s name or incorrect birth date. Improved user experience since employees can log into their own profiles whenever they want and access their documents 24/7, instead of waiting for someone else to get back to them during business hours. This is especially useful for remote workers who are often required to work late at night and during weekends due to time zone differences with headquarters.
In conclusion, integrating Zoho People and Freshservice together has many benefits for HR departments as well as employees and businesses in general, such as reduced risk of human errors, improved user experience, increased productivity, reduced risk of attrition, improved security, etc.
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