Integrate Zoho Mail with ServiceNow

Appy Pie Connect allows you to automate multiple workflows between Zoho Mail and ServiceNow

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About Zoho Mail

Zoho Mail is a full-featured email marketing platform to help you communicate with customers and prospects. It allows businesses create and send personalized email newsletters, design emails, and track opens & clicks.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

Want to explore Zoho Mail + ServiceNow quick connects for faster integration? Here’s our list of the best Zoho Mail + ServiceNow quick connects.

Explore quick connects

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Connect Zoho Mail + ServiceNow in easier way

It's easy to connect Zoho Mail + ServiceNow without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Email

    Triggers whenever you receive a new email.

  • New Email Matching Search

    Triggers every time you receive a new email matching search criteria.

  • New Tagged Email

    Triggers once a new email is received and tagged within two days.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • Actions
  • Send Email

    Draft and send a new email message.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How Zoho Mail & ServiceNow Integrations Work

  1. Step 1: Choose Zoho Mail as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ServiceNow as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zoho Mail to ServiceNow.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zoho Mail and ServiceNow

Zoho is an Indian software company based in Hyderabad, India. It was founded in 1996 by Sridhar Vembu. Zoho has developed a variety of web-based business applications including email, CRM, project management, customer support, document cplaboration, instant messaging, time tracking, and billing. The company started as a reseller of other companies’ software. Zoho also makes a suite of productivity software products that are compatible with other Google applications, such as Google Docs. It also offers software as a service (SaaS. products for businesses and organizations. The company’s revenue comes primarily from its subscription model. Since 2008, Zoho has been among the top ten fastest growing tech companies in the world. Zoho has received many industry awards including Deloitte Technpogy Fast 500 Asia Pacific 2009, Frost & Sullivan’s Asia Pacific Frost & Sullivan Award for Excellence in Corporate Growth Strategy 2010, Deloitte Technpogy Fast 50 India 2009 and Red Herring Top 100 Global Award 2009

Zoho Mail is a webmail application offered by Zoho. It allows users to manage email accounts from various email providers and it includes features like auto-complete address book search, spam filtering, spell checker and mail threading for multiple accounts. Zoho Mail can be accessed on any operating system or device with a web browser or through a mobile app for Android and iOS devices. It can also be accessed via email providers such as Gmail, Yahoo! Mail, Hotmail, AOL Mail and any other IMAP-enabled email account.

Integration of Zoho Mail and ServiceNow

Zoho Mail allows users to rename inboxes, create a new inbox and delete an inbox. Users can use the “Search Mailbox” option to search for emails in a particular mailbox. They can also specify the timeframe for which they want to search their messages. Zoho Mail automatically sends a notification when the number of unread emails in an inbox exceeds a specified limit. If users have more than one email account, they can switch between them easily using the “Go to another account” option. Users can also choose to view all their email messages in one combined list or see each account separately. They can also enter email addresses manually instead of pasting them from the clipboard. Users can save frequently used addresses in their address book by dragging them out of the address field.

Benefits of Integration of Zoho Mail and ServiceNow

ServiceNow is a cloud software platform designed for IT incident management and IT service management. It provides capabilities for incident management, change management and alerting and reporting across multiple technpogy environments including network services, server operating systems and applications. The platform is deployed on premise or in the cloud and provides extensibility through open APIs and an application store. ServiceNow has been ranked as the #1 Enterprise Service Management Vendor by Gartner since 2012.

As part of the integration of these two systems, users can schedule automated actions to take place in ServiceNow whenever they receive an email in Zoho Mail. For instance, if the user receives an email from a customer who has changed his/her password request, he/she can click on the “schedule a password change” option under the “relevant cpumn” option in Zoho Mail and it will automatically trigger a password change request in ServiceNow. In ServiceNow, users can handle these requests using their standard procedures rather than having to access each service’s website individually to change their passwords. Users can also use this feature to set reminders to themselves whenever they get an important email from someone else.

The process to integrate Zoho Mail and ServiceNow may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm