Zoho Inventory + Freshdesk Integrations

Zoho Inventory is a web-based application for the management of inventory. It is developed by ZOHO Corporation and provides an easy way to manage the inventory of small and medium business. On the other hand, Freshdesk is a customer service software which enables companies to manage customer support requests in real time. Zoho and Freshdesk integration provides an easy way for inventory management and customer support.

Zoho Inventory enables customers to create a new product, add a new location, create a new item, or manage existing items in the inventory. While creating a new product, it allows users to create a name for the product, add the cost, unit of measurement, and description. In addition, Cogs also allows users to create locations as well as items in Zoho Inventory. By using Cogs interface, users can easily create different locations and assign them to specific products. Moreover, when users want to add the product it supports multiple units of measurements and is capable of adding up to 10 images per product. Similarly to add the location in Zoho Inventory, users can choose from pre-defined locations like warehouse, storeroom, plant room etc. Then Cogs allows users to add up to 5 images for each location and one location can be attached with any number of products. Similarly as Cogs, Zoho Inventory also supports multiple units of measurement and images for each product. In addition, users can also track the sales of each product including best sellers, worst sellers etc. With the help of this feature, merchants can get more information about their products and improve their business decisions. Zoho Inventory enable users to integrate their inventory with Google Analytics and also offers many other features such as invoicing, purchase orders, alerts and reports etc. In addition, it supports integration with Google Analytics, payment gateways such as PayPal and two-way integration with Shopify. Furthermore, it also offers a free plan for the small business owners which allows only five products to be added in the inventory. However, if you are looking for a free plan with high capacity then you will have to pay $1 per month for every new product added in your inventory.

Freshdesk is an all-in-one customer support software which helps companies of all sizes to offer great customer support experience. This customer support software streamlines all customer support activities including emails, social media messages, phone calls etc into one single platform. Freshdesk enables companies to create support channels for different products or services so that they can respond quickly to their customers across different channels. As mentioned above this customer support software is capable of integrating with many third party applications like Salesforce etc. This feature makes it more useful for businesses that want to have a strong customer support team but do not have enough resources to hire people for every department or service. In addition to this feature, Freshdesk also offers some other features like knowledge base which contains frequently asked questions and answers related to the service or product. With the help of this feature users can respve problems quickly and save their time. Furthermore, this customer support software offers an inbuilt ticketing system which allows users to respve issues quickly and efficiently in real time. Therefore Freshdesk is not only useful for small businesses but also suitable for large organizations that want to have an efficient customer support system without having too many employees.

The integration of Zoho Inventory and Freshdesk provides an easy way for inventory management and customer support. For example Zoho Inventory can be used to manage inventory while Freshdesk can be used to manage customer support issues. In addition to this integration also helps in improving business efficiency and saves valuable time by streamlining the entire process in one single platform. Hence I recommend Zoho Inventory and Freshdesk integration for maintaining inventory and handling customer support requests.

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